Siebel Remote and Replication Manager Administration Guide > Administering Siebel Remote > Monitoring Siebel Remote Operations >
Monitoring Mobile Web Client Status
You can use views in the Siebel Remote Administration screen to monitor the status and progress of mobile Web clients.
Using the Client Status View
The Client Status view displays the current status of mobile Web clients, including:
- The last time each mobile Web client synchronized
- The product versions on each mobile Web client
- The last time each mobile Web client was extracted and initialized
- Free Disk (Bytes)
Siebel Remote updates the data in this screen at the start and end of each synchronization session. However, the data in this screen is not updated in the following two cases:
- During an initialization
The Free Disk (Bytes) field will also be reset to zero during dbxtract.
- After applying changes to the client database
In both cases, the actions occur after the mobile Web client disconnects from the server. Therefore, the data in the status screen is not updated until the next synchronization session. At that time, users can check this information to help avoid running out of disk space on their laptops.
When using Siebel Anywhere, the following occurs: the Product Versions field is not populated until the mobile Web client upgrades to another version. Once the upgrade is complete, the Product Versions field is updated with the version information after the next synchronization session.
To use the Client Status view
- From the application-level menu, select View > Site Map > Siebel Remote Administration.
- From the Show drop-down list, select Client Status.
- In the Mobile Clients/Replication Servers list, select the mobile Web client that you want to monitor.
The fields in the Siebel Remote Client Status form provide details about the status.
Field
|
Description
|
Extracted on Server
|
Last Sessions
|
Time when the extract for this client was done
|
Seconds
|
Time it takes to extract the client
|
File name
|
First file name for the extracted records
|
Rows extracted
|
Row count of extracted records
|
Snapshot (bytes)
|
Total size in bytes for extracted records
|
# of files in File System
|
Number of files in file system for this client
|
File System (bytes)
|
Size of files in file system, in bytes
|
Max transaction
|
Maximum transaction ID when this client was extracted
|
Initialized on Client
|
Last Session
|
Time when the local database initialization was done
|
Seconds
|
Time it takes to initialize the local database
|
Free disk (bytes)
|
Free disk space available on the mobile client's laptop drive
|
Database (bytes)
|
The size in bytes of the local database
|
# of files in File System
|
Number of files in local file system
|
File System (bytes)
|
Total size in bytes of files in local file system
|
Product version
|
System information for the machine where local database resides
|
Current status
|
Last session
|
Time of the last synchronization session
|
Seconds
|
Duration of the last synchronization session
|
Free disk (bytes)
|
Free disk space available on the mobile Web client's laptop drive
|
Database (bytes)
|
Current size of the local database
|
# of files in File System
|
Number of files in the local file system
|
File system (bytes)
|
Current size in bytes of files in the local file system
|
Total session
|
How many times this client has synchronized so far
|
Product version
|
Current system information for the client machine
|
Using the Client Diagnostics View
The Client Status Diagnostics view provides data routing information about the processors, mobile clients, and regional nodes. Table 15 lists and describes the fields on the Siebel Remote Client Diagnostics form.
Table 15. Fields on Siebel Remote Client Diagnostics Form
Field
|
Description
|
Name
|
Node name
|
Type
|
INIT, ROUTE, RECEIVE, MERGE, CLEAN, SESSION
|
Local
|
Flag to show whether it is for current or remote databases
|
Created
|
Creation time for the record
|
Last updated
|
Last update time for the record
|
Last file
|
Last file number processed for the node
|
Last transaction id
|
Last transaction number processed for the node
|
Last trxn duration (sec)
|
Time it took to process transaction in the latest session
|
Total duration (sec)
|
Total Time it took to process transaction for the node
|
Last trxn size (bytes)
|
Size of transactions processed for the node during last session
|
Total (bytes)
|
Total size of transactions processed for the node
|
Last trxn operations
|
Number of operations processed for the node during last session
|
Total operations
|
Total number of operations processed for the node
|
Last transactions
|
Number of transactions processed for the node during last session
|
Total transactions
|
Total number of transactions processed for the node
|
Total attachment (bytes)
|
Total size of file attachments processed for the node
|
Total attachments
|
Total number of file attachments
|
Last attachment (bytes)
|
Size of file attachments for the node during last session
|
Last attachments
|
Number of file attachments for the node during last session
|
Additional information
|
More detailed information for the node
|
Using the Synchronization Sessions View
The Synchronization Sessions view displays information about every mobile user and each user's synchronization session for a given period of time. This can be accessed only by the Systems Administrator.
To use the Synchronization Sessions view
- From the application-level menu, select View > Site Map > Siebel Remote Administration.
- From the Show drop-down list, select Synchronization Sessions.
- In the Synchronization Period form, select the time frame for the period of time you are investigating.
- In the Mobile Users list, select the mobile Web client that you want to examine.
- In the Synchronization Sessions list, run a query using the appropriate values for the fields.
See Table 16 for descriptions of the fields in this list.
Information displayed on the form and two list applets includes:
- Synchronization period with From and To fields. Required.
- Mobile users and the Application server for each.
- Synchronization session details.
Table 16. Fields in Synchronization Sessions List
Field
|
Description
|
Synchronization Starts
|
Date and time when the synchronization session started.
|
Synchronization Ends
|
Date and time when the synchronization session ended. This will be empty if the synchronization session did not complete successfully.
|
Transactions
|
The number of transactions replicated to the mobile user during the session.
|
Transaction Size (MB)
|
The total size in MB of the transactions replicated to the mobile user during the session.
|
Client Merge Duration (Min)
|
Time (minutes) taken to merge transactions on client.
|
Using the Upload Statistics View
The Upload Statistics view displays information about transactions and attachment files that are:
To check that transactions are made to the server after the client synchronizes, use this screen to verify the last set of transactions sent from the client to the server, and the last transaction applied to the server.
To use the Upload Statistics view
- From the application-level menu, select View > Site Map > Siebel Remote Administration.
- From the Show drop-down list, select Upload Statistics.
- In the Mobile Clients/Replication Servers list, select the mobile Web client that you want to monitor.
Table 17 gives descriptions of the fields on the Siebel Remote Upload Statistics form.
Table 17. Fields on Siebel Remote Upload Statistics Form
Field
|
Description
|
Last Session
|
Duration of the last synchronization session.
|
Last File
|
Last transaction file created on the client, received on the server, and applied on the server.
|
Last Transaction
|
Last transaction created on the client, received on the server, and applied on the server.
|
Last Session Transaction Count
|
Number of transactions created on the client, received on the server, and applied on the server during the last synchronization session.
|
Total Transactions
|
Total transactions created on the client, received on the server, and applied on the server since the last database extract.
|
Last Session Operation Count
|
Number of operations created on the client, received on the server, and applied on the server during the last synchronization session.
|
Total Operations
|
Total number of operations created on the client, received on the server, and applied on the server since the last database extract.
|
Last Session (Bytes)
|
Size of transactions created on the client, received on the server, and applied on the server during the last synchronization session.
|
Total Transferred (Bytes)
|
Size of transactions created on the client, received on the server, and applied on the server since the last database extract.
|
Last Session Duration (Sec)
|
Duration of last synchronization session created on the client, received on the server, and applied on the server.
|
Total Seconds
|
Total duration of all synchronization sessions since the last database extract.
|
Last Session Attachment File Count
|
Number of attachment files created on the client, received on the server, and applied on the server during the last synchronization.
|
Total Attachment Files
|
Number of attachment files created on the client, received on the server, and applied on the server since the last database extract.
|
Last Session Att File Size (Bytes)
|
Size of attachment files created on the client, received on the server, and applied on the server during the last synchronization session.
|
Total Attachment (Bytes)
|
Size of files created on the client, received on the server, and applied on the server since the last database extract.
|
Using the Download Statistics View
The Download Statistics view displays information about transactions and attachment files that are:
- Created on the server
- Received on the client
- Applied to the client
To use the Download Statistics view
- Navigate to the Siebel Remote Administration screen.
- From the Show drop-down list, select Download Statistics.
- In the Mobile Clients/Replication Servers list, select the mobile Web client that you want to monitor.
Table 18 describes the fields on the Siebel Remote Download Statistics form.
Table 18. Fields on Siebel Remote Download Statistics Form
Field
|
Description
|
Last Session
|
Date and time of last session created on the server, received on the client, and applied on the client.
|
Last File
|
Last transaction file created on the server, received on the client, and applied on the client.
|
Last Transaction
|
Last transaction created on the server, received on the client, and applied on the client.
|
Last Session Transaction Count
|
Number of transactions created on the server, received on the client, and applied on the client during the last synchronization session.
|
Total Transactions
|
Total transactions created on the server, received on the client, and applied on the client since the last database extract.
|
Last Session Operation Count
|
Number of operations created on the server, received on the client, and applied on the client during the last synchronization session.
|
Total Operations
|
Total number of operations created on the server, received on the client, and applied on the client since the last database extract.
|
Last Session (Bytes)
|
Size of transactions created on the server, received on the client, and applied on the client during the last synchronization session.
|
Total Transferred (Bytes)
|
Size of transactions created on the server, received on the client, and applied on the client since the last database extract.
|
Last Session Duration (Sec)
|
Duration of last synchronization session.
|
Total Seconds
|
Total duration of all synchronization sessions since the last database extract of the node.
|
Last Session Attachment File Count
|
Number of attachment files created on the server, received on the client, and applied on the client during the last synchronization.
|
Total Attachment Files
|
Size of files created on the server, received on the client, and applied on the client.
|
Last Session Att File Size (Bytes)
|
Size of the file attachments created on the server, received on the client, and applied on the client during the last synchronization session.
|
Total Attachment (Bytes)
|
Size of all file attachments created on the server, received on the client, and applied on the client since the last database extract of this node.
|
