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About Configuring the Calendar
This section describes some aspects of the Calendar feature that configurators or administrators may want to change:
- Alarm Manager Load Frequency
- About Configuring the Calendar Gantt Chart
- Days for Retroactive Alarms
- About Changing Required Fields in the eCalendar Detail Applet
- Removing the To Do List from the Calendar View
Alarm Manager Load Frequency
A system preference called Alarm Manager Load Frequency determines how frequently the calendar alarm queries the server for alarm-enabled appointments. The default value is 60 minutes, but you may want to change this time to better suit your business needs: querying the server less frequently results in fewer SQL calls. However, each SQL call will take longer to execute. In certain cases, this trade-off will result in improved performance. (Also, if the alarm frequency is less than the session timeout set in the eapps.cfg file, sessions will never timeout.)
For information on how to edit system preferences, see Setting System Preferences.
About Configuring the Calendar Gantt Chart
You can edit applet user properties in Siebel Tools to configure the Participant Availability Gantt chart (Calendar Detail view) as follows:
- Set the number of days displayed in the Gantt chart. By default, the chart displays the day of the appointment plus the two days following the appointment day (Gantt Previous Days = 0 and Gantt Lookahead Days = 2).
- Add or delete buttons. By default all four buttons are displayed.
Configure the HI Gantt Chart Applet by editing the user properties listed in Table 21.
- Participant Availability Gantt chart, see Fundamentals.
- Editing user properties, see Siebel Tools Reference.
Days for Retroactive Alarms
Retroactive alarms are alarms for past events that did not display before the event because the user was not logged in. By default, the application is set to display retroactive alarms for missed events up to 14 days in the past. You can change the number of days for retroactive-alarm display by editing the RetroAlarmInterval user property of the Alarm Manager business service.
For more information about editing user properties, see Siebel Tools Reference.
About Changing Required Fields in the eCalendar Detail Applet
In the preconfigured application, the Type field is the only required field in the Calendar Detail form in the Calendar Detail view. If you make other fields required, you must predefault these fields. This is because when users create a new record or drill into a record from the calendar grid, an implicit save of the record is triggered. If any fields are required but not predefaulted, their values will be null when the implicit save is triggered and an error message will be generated.For more information about predefaulting fields, see Siebel Tools Reference.
Removing the To Do List from the Calendar View
You can configure the daily, weekly, monthly calendar view (HI Activity Calendar View) so that the Calendar To Do list applet does not appear.
You might choose to do this if your employees do not use the To Do list or if you need more space for the calendar applet on the view.
To remove the To Do list from Calendar views
- Open the CCViewHIC.swt file in a text editor.
For more information about SWT (Siebel Web Template) files, see Siebel Tools Reference.
- Comment out the following text (the first line is already commented):
<swe:for-each count="20" iteratorName="currentId" startValue="201">
<swe:applet hintMapType="Applet" id="swe:currentId" property="Formatted...
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Applications Administration Guide Published: 09 September 2004 |