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About Configuring the Calendar


This section describes some aspects of the Calendar feature that configurators or administrators may want to change:

Alarm Manager Load Frequency

A system preference called Alarm Manager Load Frequency determines how frequently the calendar alarm queries the server for alarm-enabled appointments. The default value is 60 minutes, but you may want to change this time to better suit your business needs: querying the server less frequently results in fewer SQL calls. However, each SQL call will take longer to execute. In certain cases, this trade-off will result in improved performance. (Also, if the alarm frequency is less than the session timeout set in the eapps.cfg file, sessions will never timeout.)

For information on how to edit system preferences, see Setting System Preferences.

About Configuring the Calendar Gantt Chart

You can edit applet user properties in Siebel Tools to configure the Participant Availability Gantt chart (Calendar Detail view) as follows:

Configure the HI Gantt Chart Applet by editing the user properties listed in Table 21.

Table 21.  User Properties for Days Displayed on the HI Gantt Chart Applet
Applet User Property
Description
Allowed Values
Gantt Previous Days
Number of days before current date that will be displayed
0, 1, 2, 3 . . .
Gantt Lookahead Days
Number of days after current date that will be displayed
0, 1, 2, 3 . . .
Enable AddEmployee
Enables and disables the Add Employee button
Y, N
Enable AddContact
Enables and disables the Add Contact button
Y, N
Enable AddResource
Enables and disables the Add Resource button
Y, N
Enable RemoveParticipant
Enables and disables the Remove Participant button
Y, N

For information about:

Days for Retroactive Alarms

Retroactive alarms are alarms for past events that did not display before the event because the user was not logged in. By default, the application is set to display retroactive alarms for missed events up to 14 days in the past. You can change the number of days for retroactive-alarm display by editing the RetroAlarmInterval user property of the Alarm Manager business service.

For more information about editing user properties, see Siebel Tools Reference.

About Changing Required Fields in the eCalendar Detail Applet

In the preconfigured application, the Type field is the only required field in the Calendar Detail form in the Calendar Detail view. If you make other fields required, you must predefault these fields. This is because when users create a new record or drill into a record from the calendar grid, an implicit save of the record is triggered. If any fields are required but not predefaulted, their values will be null when the implicit save is triggered and an error message will be generated.For more information about predefaulting fields, see Siebel Tools Reference.

Removing the To Do List from the Calendar View

You can configure the daily, weekly, monthly calendar view (HI Activity Calendar View) so that the Calendar To Do list applet does not appear.

You might choose to do this if your employees do not use the To Do list or if you need more space for the calendar applet on the view.

To remove the To Do list from Calendar views

  1. Open the CCViewHIC.swt file in a text editor.

    For more information about SWT (Siebel Web Template) files, see Siebel Tools Reference.

  2. Comment out the following text (the first line is already commented):

   <!--Column 2 -->

   <td valign="top" width="21%">

      <swe:for-each count="20" iteratorName="currentId" startValue="201">

         <swe:applet hintMapType="Applet" id="swe:currentId" property="Formatted...

      </swe:for-each>

   </td>

  1. Save and close the file.


 Applications Administration Guide
 Published: 09 September 2004