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Defining Assignment Rule Sequences


This section explains how to define sequences for assignment rules. For more information about assignment rule sequences, see Assignment Rule Sequencing.

NOTE:  You can use sequencing even if you are not using rule groups. However, if some of the rules in the group have sequence numbers and others do not, the rules with no specified sequence number are considered to have a sequence number of 0 and are evaluated first. Therefore, you should give every rule a sequence number if you use sequencing.

To define a sequence for an assignment rule

  1. From the application-level menu, choose View > Site Map > Assignment Administration > Assignment Rules.
  2. In the Assignment Rules list, select the assignment rule for which you want to define rule sequencing.
  3. In the Sequence field in the More Info form, enter a sequence number.

Figure 28 shows an example of an assignment rule with a sequence number of 2.

Figure 28.  Example of an Assignment Rule with a Sequence

Click for full size image


 Siebel Assignment Manager Administration Guide 
 Published: 18 June 2003