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Symbols
.srf file, compiling 1
A
Account assignment object, sample configuration 1
account object examples
assigning two objects 1
child accounts, primary parent address 1
primary address assignments 1
reassigning positions 1
Account object run-time parameters, about and table 1
accounts
organization, stopping assignment for 1
territories, roles of 1
territory definition list, modifying 1
ActionAgent parameter, about 1
ActionInterval parameter, about 1
activity assignment objects, setting lock assignment default value 1
Activity object run-time parameters, about and table 1
activity-based assignment, email and assignment rules 1
administrative tasks
organization skills, associating with 1
skills, assigning to positions and responsibilities 1
skills, associating with an employee 1
All, Above Minimum method, about 1
All, Must Assign method, about 1
AllowDupPostn parameter
batch assignment command-line interface parameter, about 1
interactive assignment command-line interface parameter, about 1
SRVRMGR utility, about running from batch assignment mode 1
applet classes in interactive assignment 1
AsgnBatch command
batch assignment mode, additional parameter characteristics 1
batch assignment mode, running from (about and parameters) 1
AsgnKey parameter
batch assignment command-line interface parameter, about 1
interactive assignment command-line interface parameter, about 1
SRVRMGR utility, about running from batch assignment mode 1
AsgnMode parameter
batch assignment command-line interface parameter, about 1
interactive assignment command-line interface parameter, about 1
AsgnObjName parameter
batch assignment command-line interface parameter, about 1
interactive assignment command-line interface parameter, about 1
AsgnSrvr command, using to run interactive assignment mode from 1
Assign option, configuration example 1
assignee, determining primary 1
Assignees from Rule type, table of 1
Assignment Attribute Column object type
about 1
configuring 1
properties of (table) 1
Assignment Attribute object type
about 1
overview 1
properties (table) 1
assignment attributes
assignment criteria configuration 1
column-based vs. skill-based 1
configuring assignment attributes 1
creating 1
definition 1
disabling 1
mapping workflow components 1
mapping, example 1
multilingual list of values (MLOV), configuring for 1
multiple attributes, about basing on columns 1
new configurations, activating 1
overview 1
triggers, generating 1
Values picklist, specifying 1
warning about adding or changing 1
assignment criteria
See also Assignment Criteria
assignment methodology, role in 1
assignment rules without criteria, role of 1
attribute object definition, about 1
combining rules, developing 1
comparison methods, example 1
comparison methods, table of 1
configuration warning 1
configuring, about 1
configuring, creating 1
configuring, overview 1
creating 1
creating, example of 1
creation process overview 1
described 1
expertise codes, role of 1
inclusion methods (table) 1
mapping workflow components 1
multilingual list of values (MLOV) capabilities 1
multiple assignment attributes, about basing on columns 1
multiple object assignments 1
new configurations, activating 1
nonrequired assignment criteria 1
object definition properties 1
object definition properties, about 1
predefined criteria, about enabling for 1
primary address, assignments based on 1
properties (table) 1
queries, creating 1
required assignment criteria 1
required when available, about and example 1
seed assignment criteria, removing 1
single value to multiple fields 1
skills comparison methods 1
values, comparison method 1
values, creating 1
warning about adding or changing 1
assignment criteria attributes
configuring 1
creating 1
creating, example of 1
list columns, relation to 1
object properties (table) 1
object type, about 1
assignment criteria object type, about 1
assignment criteria values
See Creating Skills and Using Skill Tables
creating, example 1
criteria values, creating as skills 1
expertise codes, using 1
sorting and storage 1
wildcard characters as literals 1
wildcard characters, about 1
assignment information, tracing 1
Assignment Manager
Assignment Manager component, configuring 1
child accounts, parent primary address example 1
command line options, compatibility with Territory Assignment (table) 1
component configuration, overview 1 , 2
component parameters, configuring, importance of 1
components of, listed 1
components, starting 1
contact denormalization 1
customizing, about 1
data sources 1
event log configuration 1
parameters, configurable (table) 1
post-configuration tasks 1
preferences, setting 1
running multiple instances 1
Server Request Broker components, checking 1 , 2
table compatibility with Territory Assignment 1
trace and error flags, about using 1
Assignment Manager, modes
batch assignment mode, running in 1
dynamic assignment mode 1
interactive assignment mode 1
mobile assignment mode, running in 1
assignment methodology, assigning candidates 1
assignment modes
dynamic assignment mode, overview 1
dynamic assignment, disabling and enabling 1
independent assignment 1
interactive assignment mode, running in overview 1
mobile mode, running in 1
organization and person-oriented assignment, about 1
organization-oriented assignment, if multitiered assignment is set 1
person-oriented assignment, if multitiered assignment is set 1
server requirements 1
assignment object modes
batch assignment mode, multiple record assignments 1
batch mode assignment, overview 1
assignment object object type, about 1
assignment object parameters
See also Assignment Object Parameters
Account object run-time parameters, about and table 1
Activity object run-time parameters, about and table 1
assignment object, viewing values for 1
Campaign Contact object run-time parameters, about and table 1
Campaign object run-time parameters, about and table 1
Contact Denormalization object run-time parameters, about and table 1
Contact object run-time parameters, about and table 1
Employee object run-time parameters, about and table 1
object run-time parameters, about and usage comments (table) 1
Opportunity object run-time parameters, about and table 1
Order object run-time parameters, about and table 1
Organization object run-time parameters, about and table 1
Position object run-time parameters, about and table 1
Product Defect object run-time parameters, about and table 1
Product Denormalization object run-time parameters, about and table 1
Project object run-time parameters, about and table 1
Project Team object run-time parameters, about and table 1
Service Request object run-time parameters, about and table 1
assignment objects
assigning multiple records 1
assignment attributes, mapping to 1
assignment rules, about developing 1
candidates, role of 1
configuration overview 1
configuring 1
default organization assignment 1
default organization, suppressing assignment of 1
dynamic assignment mode, role of 1
expertise codes 1
interactive assignment, configuring 1
interactive assignment, overview 1
locking 1
matching requirement for workload rules 1
multiple object assignments 1
multitiered assignment, configuration 1
new configurations, activating 1
no-criteria rule 1
original assignment objects, configuration warning 1
position and employee-based assignments, creating 1
positional visibility, about 1
predefined assignment rules, definition requirement 1
predefined definitions, list of 1
predefined object types, overview 1
primary address criteria 1
primary owner, candidate assigned as 1
primary position, maintaining 1
reassigning positions, example 1
repository migration, warning 1
role in defining assignment criteria 1
sample configuration, Account assignment object 1
setting preferences 1
Siebel Tools, role of 1
system-assigned positions, deleting 1
team scoring, configuration 1
team table, configuring to copy additional columns to 1
team-based criteria 1
warning about adding or changing 1
wildcard characters, use of 1
workflow policy object, adding to 1
workflow policy objects, relation to 1
assignment objects, availability-based assignment
about configuring for 1
configuration example 1
configuring for 1
visibility 1
assignment policies
actions, creating 1
activating 1
batch assignment mode deactivation requirements 1
contact denormalization, activating 1
deactivating 1
dynamic assignment mode and predefined assignment policies 1
workflow group, setting 1
workflow group, setting example 1
workflow groups, role of 1
Workflow Monitor Agent, role of 1
Assignment Results BusComp user property 1
assignment rule groups
assignment rules, sequencing 1
creating 1
example of creating 1
key-based routing 1
overview 1
assignment rules
See also Creating Sales Assignment Rules That Combine Criteria
activating 1
assigning candidates to two objects 1
assignment methodology, role in 1
assignment object configuration overview 1
availability-based assignment, example 1
availability-based rules, overview 1
combining criteria, developing rules 1
complex rule, example 1
creating 1
definition requirement 1
developing, about 1
emails, as activities 1
employees, about visibility for assigned object 1
employees, adding example 1
employees, adding to (procedure) 1
employees, files assigned to (rulecache.dat file) 1
Enterprise Integration Manager, loading with 1
example of creating 1
exclusive, evaluating 1
matching information, tracing 1
minimum score, requiring satisfaction of 1
multiple criteria, about creating rules that combine 1
multiple object assignments 1
multitiered assignment mode, using with sales assignment rules 1
multitiered assignment, about 1
no-criteria rule 1
object assignment 1
organizations, adding to 1
organizations, file assigned to (rulecache.dat file) 1
overview and example 1
positions, adding to 1
positions, file assigned to (rulecache.dat file) 1
predefined 1
primary owner, candidate assigned as 1
primary, determining 1
process overview 1
releasing 1
required assignment criteria 1
rule cache, recreating 1
rulecache.dat file, about updating 1
scoring formula 1
sequence, defining 1
sequences of rules, evaluating 1
sequences of rules, examples 1
tasks, listed 1
without criteria, role of 1
assignment scoring
overview 1
scoring rules 1
team member scores 1
assignment strategy
assignment rules, about developing 1
assignment skill, associating with an organization 1
sales organizations, assignment in 1
skills, associating with a position 1
skills, associating with an employee 1
Assignment Type business component, user property 1
attributes, about defining assignment criteria and using 1
audience for guide 1
availability-based assignment
assignment objects, configuring 1
assignment objects, visibility 1
assignment rules, overview 1
availability criteria, activating 1
overview 1
B
batch assignment mode
about 1
assignment rules without criteria 1
command line, additional parameter characteristics 1
command line, running from (about and parameters) 1
date and timestamp fields, updating of 1
interaction with dynamic assignment mode 1
mobile users, routing assignments to 1
multiple instances, running 1
Object WHERE Clause, using when starting server task 1
overview 1
performance tuning 1
record updating, inadvertent 1
running 1
SRVRMGR utility, additional parameter characteristics 1
SRVRMGR utility, running from (about and parameters) 1
wildcards, using in SQL statements 1
BatchMode parameter, about 1
BatchSize parameter
batch assignment command-line interface parameter, about 1
description, about 1
performance considerations 1
business components
Assignment Rule compared to Assignment Group 1
interactive assignment 1
business services
Server Requests, about invoking Assignment Manager from within 1
Synchronous Assignment Manager Requests, about invoking Assignment Manager from within 1
C
cache size, LastUsrCacheSx parameter, about 1
Campaign Contact object run-time parameters, about and table 1
Campaign Contact Owner
See Campaign Contact Object Parameters
Campaign object run-time parameters, about and table 1
candidates
assignment criteria, using to determine qualified candidates 1
assignment methodology 1
employees, about and example 1
evaluation methods, about 1
individuals, about and example 1
organizations, about and example 1
positions, about and example 1
potential assignees list 1
primary owner, about and example 1
qualifying 1
teams, about and example 1
two objects, assigning to 1
types, described 1
workloads, balancing 1
Check Calendar box, about using 1
Check version iterations parameter, about 1
CheckLogCacheSz parameter, about 1
child accounts
PAR_OU_ID column, about value point to 1
parent's primary address, assigning based on 1
primary parent address 1
classes, confirming for interactive assignment 1
column-based assignment attributes, about 1
command-line interface
interactive assignment mode, running from 1
Territory Assignment and Assignment Manager, compatibility (table) 1
Compare Object to Organization
assignment criteria values, about 1
comparison method, about 1
criteria requirements, about 1
evaluation description 1
Compare Object to Person
comparison method, about 1
criteria requirements, about 1
evaluation description 1
expertise codes, use of 1
skill matching 1
Compare to Object
assignment criteria values, about 1
comparison method, about 1
criteria requirements, about 1
criteria values, about using 1
criteria values, assignment criteria 1
expertise codes, use of 1
Compare to Organization
assignment criteria values, about 1
comparison method, about 1
criteria requirements, about 1
criteria values, about using 1
evaluation description 1
Compare to Person
assignment criteria values, about 1
comparison method, about 1
criteria requirements, about 1
criteria values, about using 1
criteria values, assignment criteria 1
evaluation description 1
expertise codes, use of 1
configuration
See also Setting the Lock Assignment Default Value for Activity Assignment Objects
Account assignment object example 1
Assign option, using to invoke Interactive Assignment 1
Assignment Manager post-configuration tasks 1
assignment objects for multitiered assignment 1
availability-based assignment, extending Service Request's base table for 1
availability-based assignment, overview 1
configurable features 1
event logs, about and types of 1
event logs, setting log level 1
interactive assignment, configuring for an assignment object 1
interactive assignment, overview 1
new configurations, activating 1
original assignment objects, changing 1
process overview 1
Siebel Dedicated Web Client, parameters for interactive assignment mode (table) 1
team scoring example 1
configuration, advanced
See also Setting the Lock Assignment Default Value for Activity Assignment Objects
activity assignment objects, setting the lock assignment value 1
assignment objects, configuring to copy additional columns 1
assignment rules, creating to assign two objects 1
assignments, routing to mobile users 1
child account, assigning based on parent's primary address 1
default organization, stopping assignment of 1
organization, stopping assignment for accounts 1
primary address, assigning objects based on 1
primary position, maintaining manually assigned 1
primary position, resigning accounts 1
contact denormalization
activating 1
assignment operation mode, about 1
object run-time parameters, about and table 1
Contact object run-time parameters, about and table 1
criteria
Criteria list column, using to configure assignment criteria 1
criteria values
configuration warning 1
criteria value scores, calculation of 1
duplicate criteria values 1
methods used 1
CSSBCBase, about configuring for interactive assignment 1
customer service organization, developing effective assignment rules 1
D
data visibility, about controlling visibility between organizations 1
database triggers, about generating 1
default organization, suppressing assignment of 1
default parameters, modifying 1
Default Tasks parameter, about 1
DeleteSize parameter, about 1
denormalization, about using Contact Denormalization mode 1
Detail views, about phasing out 1
dynamic assignment mode
See also Running Workflow Monitor Agents
about 1
assignment objects, enabling and disabling for 1
database changes, refreshing display 1
error message 1
generating triggers, about 1
GenTrig command-line interface command, running using 1
interaction with batch assignment mode 1
key-based routing, about using with 1
mobile users, routing transactions to 1
overview 1
performance tuning 1
triggers, generating 1
E
eBusiness Integration Manager (EIM), loading assignment rules 1
email and assignment rules, activity-based assignment 1
Employee object run-time parameters, about and table 1
employee-based assignment objects, about 1
employees
assignment rules, added to file location 1
assignment rules, adding to (procedure) 1
assignment rules, example of adding to 1
availability-based assignment rules, overview 1
availability-based assignment, about 1
multitiered assignment, about and example 1
position and employee-based assignments, creating 1
service objects, about assigning to 1
skills, associating with 1
visibility, about for assigned object 1
workload criteria definition example 1
workload criteria, defining 1
error flags, about using 1
error messages
dynamic assignment mode, attempting to modify a record 1
error codes, viewing and table of 1
IgnoreError parameter, about 1
event logs
about configuring and types of 1
log level, setting 1
EventDate parameter
batch assignment command-line interface parameter, about 1
interactive assignment command-line interface parameter, about 1
Exclude method, about 1
EXEC parameter, about 1
expertise codes
creating 1
creating, example 1
criteria values, using with 1
overview 1
predefined expertise codes, about 1
weighting factors example 1
weighting factors, about applying to 1
weighting factors, defining 1
Expertise list column, about 1
F
field service
assignment example 1
assignment rules, creating 1
G
Generate Triggers server component, about 1
Generate Triggers, running 1
GenReqRetry parameter, about 1
GenTrig command-line interface command, using 1
GroupName parameter, about 1
guide
audience for guide 1
revision history 1
H
history of revisions 1
I
IgnoreCache parameter
batch assignment command-line interface parameter, about 1
interactive assignment command-line interface parameter, about 1
IgnoreError parameter, about 1
Include All Matching method, about 1
Include All method, about 1
Include method
assignment criteria inclusion method, about 1
criteria values, about using 1
inclusion-exclusion assignment criteria table 1
independent assignment mode, and multitiered assignment disabled 1
individuals, assigning to objects 1
interactive assignment mode
about 1
applet classes, allowable 1
assignment objects, configuring for 1
business components, restrictions on 1
command-line interface, running from 1
configuring 1
key-based routing, about using with 1
running in overview 1
service requests, running for example 1
Siebel Dedicated Web Client, running Assignment Manager in 1
Siebel Dedicated Web Client, server component requirements 1
K
KeepLogDays parameter, about 1
key-based routing, about and use of 1
L
language
code criteria example 1
error messages, specifying in query 1
LastUsrCacheSz parameter, about 1
list columns, relation to assignment criteria attributes 1
lock assignment
about 1
activity assignment objects, setting 1
parameter, about setting and assigning objects 1
log file, viewing error codes and table of 1
log level, setting 1
Log txn only on change parameter, about 1
LogTxnChgOnly parameter
batch assignment command-line interface parameter, about, 1
interactive assignment command-line interface parameter, about 1
mobile users, routing assignments to 1
M
MailServer parameter, about 1
MailTo parameter, about 1
matching information, tracing 1
Maximum MT Servers parameter, about 1
Maximum Tasks parameter, about 1
MaxSkillsAge parameter, about 1
Minimum MT Servers parameter, about 1
MinMTServers parameter, about setting 1
MLOV
See Configuring Assignment Attributes
mobile assignment mode
about 1
mobile users, routing transactions to 1
running in 1
Mode parameter, about 1
multilingual list of values (MLOV)
assignment attributes. configuring for 1
assignment criteria 1
workload criteria, about 1
multitiered assignment
See also Adding Employees to Assignment Rules
employees, adding example 1
organization assignment, about 1
position assignment, about 1
multitiered assignment mode
See also Adding Employees to Assignment Rules
independent assignment 1
organization and person-oriented assignment, about 1
organization-oriented assignment, if multitiered assignment is set 1
overview 1
person-oriented assignment, if multitiered assignment is set 1
multitiered assignment objects
about 1
configuration 1
N
nonrequired assignment criteria
about using 1
SIEBEL_AM_MINRULESCORE system variable, setting 1
O
Object Assignment event, about 1
object run-time parameters, about and usage comments (table) 1
object types
configurable object types 1
field value and property relationships, diagram 1
hierarchy relationship diagram 1
Object WHERE Clause
creating 1
performance considerations 1
role of 1
running multiple Assignment Manager instances 1
objects
ObjWhereClause parameter
batch assignment command-line interface parameter, about 1
interactive assignment command-line interface parameter, about 1
SRVRMGR utility, about running from batch assignment mode 1
One, Best Fit, assignment rule, about 1
One, Random, assignment rule, about 1
opportunities
territories, role of 1
territory definition list, modifying 1
Opportunity base table scoring configuration example 1
opportunity object example 1
Opportunity object run-time parameters, about and table 1
Opportunity Workflow Policy Object
deactivated components 1
Order object run-time parameters, about and table 1
Org Primary column, using to stop assignment 1
organization and person-oriented assignment mode, and multitiered assignment 1
Organization object run-time parameters, about and table 1
organization objects, role in visibility 1
organization-oriented assignment mode, and multitiered assignment 1
organizations
accounts, stopping assignment for 1
assignment criteria requirements, about 1
assignment rule, adding organizations to 1
assignment rules, file storage location 1
comparison method, about 1
default assignment 1
default organization, suppressing assignment 1
denormalization of 1
employee multitiered assignment, about and example 1
multitiered assignment rules, using with sales assignment rules 1
multitiered assignment, about 1
overview 1
positions, about assigning based on parent organization 1
positions, assigning organizations based on and example 1
skills, associating with 1
workload criteria, defining for 1
P
PAR_OU_ID column, about value pointing to parent account 1
parameters
default parameters, modifying 1
parent's primary address, assigning based on child account 1
parent-child hierarchy, relationship diagram 1
performance tuning
assignment rules without criteria 1
batch assignment mode 1
dynamic assignment mode 1
person-oriented assignment mode, and multitiered assignment 1
picklists
assignment attribute, specializing in 1
Criteria list column, about using 1
position object
examples 1
run-time parameters, about and table 1
positions
assignment rules, adding to 1
assignment rules, file storage location 1
described 1
indirect positions 1
multitiered assignment, about 1
organization, assigning based on 1
parent organization, based on 1
position and employee-based assignments, creating 1
predefined objects, using 1
primary position, determining 1
skills, setting up 1
system-assigned positions, deleting 1
visibility for assigned object 1
workload criteria definition example 1
workload criteria, defining 1
post-configuration tasks, server administration requirements 1
predefined objects
overview 1
sales objects, use of 1
service objects, about assigning employees to 1
Price List table, organization denormalization 1
primary address
assigning child accounts based on 1
assignment based on 1
primary owner of assignment object, about 1
primary position
determining 1
different position, reassigning accounts to 1
manually assigned primary position, maintaining 1
Product Defect object run-time parameters, about and table 1
Product Defect Priority criteria value 1
Product Denormalization
mode, about and using 1
object run-time parameters, about and table 1
products, associating to organizations and price lists 1
Project object run-time parameters, about and table 1
Project Team object run-time parameters, about and table 1
Q
queries, assignment criteria 1
R
ReloadPolicy parameter, about 1
Remove parameter, about 1
repository
repository file, compiling 1
repository migration, warning 1
Requests parameter, about 1
revision history 1
rulecache.dat file
assignment rules, releasing 1
updating, about 1
Rules Evaluation event, about 1
run-time parameter default values
Account object run-time parameters, about and table 1
Activity object run-time parameters, about and table 1
assignment object, viewing values for 1
Campaign Contact object run-time parameters, about and table 1
Campaign object run-time parameters, about and table 1
Contact Denormalization run-time parameters, about and table 1
Contact object run-time parameters, about and table 1
Employee object parameters run-time parameters, about and table 1
Opportunity object run-time parameters, about and table 1
Order object run-time parameters, about and table 1
Organization object run-time parameters, about and table 1
Position object run-time parameters, about and table 1
Product Defect object run-time parameters, about and table 1
Product Denomalization object run-time parameters, about and table 1
Project object run-time parameters, about and table 1
Project Team object run-time parameters, about and table 1
Service Request object run-time parameters, about and table 1
S
Sales Credit Assignment object parameters, about and table 1
sales organizations
assignment in 1
multiple criteria, about creating rules that combine 1
multitiered assignment rules, using with sales assignment rules 1
position candidates, use of 1
team candidates, about 1
territory definition list, modifying 1
territory-based assignment rules, creating 1
territory-based assignment rules, developing 1
territory-based assignment rules, example 1
sales team
See Candidates
Sample database, predefined assignment rules 1
Score list column, about 1
scoring
assignment scoring 1
criteria score 1
formula for assignment rules 1
overview 1
scoring rules 1
sequences of rules, evaluating 1
sequences of rules, examples 1
team member scores 1
without criteria, role of 1
workload scoring, about 1
security, about controlling an organization security 1
seed assignment criteria, removing 1
server administration
Assignment Manager post-configuration tasks 1
dynamic mode requirements 1
interactive assignment mode, server component requirements 1
requirements by assignment mode 1
server key maps
about and used of 1
new server key map, defining 1
Server Request Broker components
checking 1
interactive mode, checking server components 1
Server Requests business service, about invoking Assignment Manager from within 1
service objects, about assigning employees to 1
service organizations
assigning, about 1
customer service organization, developing effective assignment rules 1
employee candidates, use of 1
field service assignment rules, creating using availability 1
individual candidates 1
primary owner of object 1
Service Request base table, extending for availability-based assignment 1
Service Request object
configuring for interactive assignment 1
run-time parameters, about and table 1
service requests
assigning, about 1
availability-based rules, example 1
customer service organization, developing effective assignment rules 1
interactive assignment mode, running for 1
Siebel Dedicated Web Client
Assignment Manager, running in interactive mode 1
service requests, running interactive assignment mode in 1
Siebel Server, concurrent components, number of 1
Siebel Web Client
service requests, running interactive assignment mode in 1
SIEBEL_AM_MINRULESCORE system variable, setting 1
skill scores, weighting 1
skill-based assignment attributes, about 1
skills
See also Skills
about 1
Assignment Manager, assigning a service request example 1
comparison methods 1
creating with expertise codes, example 1
criteria values, creating as skills 1
employee skills, associating with 1
new skill, creating 1
organization skills, associating with 1
position skills, setting up 1
predefined skills, viewing 1
role of 1
skill table, using 1
weighted expertise codes, defining 1
SmartScript, role in interactive assignment 1
.srf file, compiling instructions for 1
SRVRMGR utility
batch assignment mode, additional parameter characteristics 1
batch assignment mode, running from (about and parameters) 1
dynamic assignment mode, using to run 1
interactive assignment mode, using to run 1
Synchronous Assignment Manager Requests business service, about invoking Assignment Manager 1
system preferences, compatibility comparison 1
T
table compatibility used in Territory Assignment and Assignment Manager 1
TAMode parameter, about 1
teams
availability-based assignment rules, overview 1
availability-based assignment, about 1
described and example 1
team member assignment scores 1
team table, configuring assignment objects to copy additional columns to 1
territories
See also Using Multitiered Assignment with Sales Assignment Rules
criteria, about creating rules that combine criteria 1
location and revenue-based, example 1
multitiered assignment, using with sales assignment rules 1
organization and person-oriented assignment, about 1
realignment, impact of 1
role in opportunity and account distribution 1
sales assignment rules, creating based on territories 1
sales assignment rules, creating that combine criteria 1
territory definition list, modifying 1
territory-based assignment rules, creating 1
views being phased out 1
territory assignment criteria, example of creating 1
territory assignment rules
creating 1
example of creating 1
Territory List, about phasing out 1
trace flags, about using 1
TrigFile parameter, about 1
triggers
assignment attributes 1
checking and editing 1
custom triggers, about creating 1
Generate Triggers, running 1
generating, about 1
tuning
batch assignment mode, performance tuning in 1
dynamic assignment mode, performance tuning in 1
U
Use Expertise property, about setting 1
UseForUpdate parameter
batch assignment command-line interface parameter, about 1
interactive assignment command-line interface parameter, about 1
user properties
assignment criteria attributes (table) 1
Assignment Results BusComp, about showing additional properties 1
V
Values list
about and example 1
list column set, creation of 1
version comparisons
command line options used in Territory Assignment and Assignment Manager (table) 1
system preferences, between Territory Assignment and Assignment Manager 1
tables, compatibility of Territory Assignment and Assignment Manager tables 1
visibility, organizations, role of 1
W
weighting factors
defining, about and procedure 1
example 1
expertise codes, about applying to 1
wildcard characters
batch assignment mode SQL statements 1
criteria value, using with 1
Windows NT, setting SIEBEL_AM_MINRULESCORE system variable 1
workflow groups, setting for assignment policies 1
Workflow Monitor Agent
assignment policies, role in 1
role of 1
running 1
workflow groups, role of 1
workflow policy components
assignment attribute, mapping to 1
assignment criteria, mapping to 1
creating 1
Opportunity Workflow Policy Object, deactivated components 1
overview 1
record updating, inadvertent 1
workflow policy objects
assignment objects, adding 1
assignment objects, relation to 1
workload criteria
about 1
defining 1
employees and positions example 1
employees and positions, defining for 1
multilingual list of values (MLOV) 1
organizations, defining for 1
predefined fields (table) 1
predefined rules 1
team-based criteria 1
workload evaluation description 1
workload rules
assignment object matching requirement 1
creating 1
creating example of 1
workload score
about 1
formula 1
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Siebel Assignment Manager Administration Guide Published: 18 June 2003 |