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Configuring Assignment Manager Event Logs


Before running Assignment Manager, you can configure event logs to view results. The Assignment Manager, Batch Assignment, and Workflow Monitor Agent server components are configured to use events. For information on the event log system and viewing log files, see Siebel Server Administration Guide.

NOTE:  The Trace Flags and Error Flags parameters are no longer used with Assignment Manager.

In addition to the events used for other server components, the Assignment Manager, Batch Assignment, and Workflow Monitor Agent server components use two specific events to log information related to assignments: Object Assignment and Rules Evaluation.

The Object Assignment event is used to trace assignment information. Setting the log level for this event type to 3 prints a list of assignment rules and candidates that pass.

The Rules Evaluation event is used to trace matching information. If you set the log level for this event type to 3, Assignment Manager prints a list of evaluated assignment rules and whether or not they passed. If you set the log level for this event type to 4, Assignment Manager prints a list of evaluated assignment rules and related criteria values, and whether or not they passed.

NOTE:  You can set the log level of both event types to print a list with combined results. However, when assigning too many objects, these settings may create extremely large log files.

To set the log level of Assignment Manager events

  1. From the application-level menu, choose View > Site Map > Server Administration > Components.
  2. In the Components list, select the Assignment Manager, Batch Assignment, or Workflow Monitor Agent component, depending on which component you want to set a log level; make sure the selected component is running on the correct server.
  3. Select the Component Event Configuration view tab.
  4. In the Log Level field in the Component Event Configuration list, adjust the values as required by your implementation as follows:
    1. Select Rules Evaluation; type in 3 if you want to print a list of assignment rules and candidates that passed
    2. Select Object Assignment; type in:
      • 3 if you want to print a list of evaluated assignment rules and whether or not they passed
      • 4 if you want to print a list of evaluated assignment rules and related criteria values, and whether or not they passed

Figure 41 shows an example of setting the log level of event types for the Assignment Manager server component.

Figure 41.  Configuring Event Logs for Assignment Manager

Click for full size image

For more information on configuring event logs, see Siebel Server Administration Guide.


 Siebel Assignment Manager Administration Guide 
 Published: 18 June 2003