Siebel Assignment Manager Administration Guide >

Introduction

This guide provides information necessary to implement, configure, and administer Siebel Assignment Manager. Chapters are organized in a way that allows users to move throughout the guide for various tasks. Introductory material, assignment manager concepts, and potential strategies for product use are explained in Assignment Concepts and Assignment Strategy. Assignment Rules and Running Assignment Manager are important to those interested in applying the introductory knowledge to actual implementations of Assignment Manager. Assignment Manager Configuration and Advanced Configuration provide detailed instructions for those users who require specific configurations to Assignment Manager functionality. Concluding this guide are two appendixes. Assignment Object Parameters describes properties of assignment objects, and Assignment Manager Error Messages describes the error codes that can appear when processing Assignment Manager.

Several other server processes, not fully documented in this guide, play an integral role in Assignment Manager functionality. The Siebel System Administration documentation, especially Siebel Business Process Designer Administration Guide, and Siebel Server Administration Guide should be used as additional references when using Assignment Manager with these processes. For application development, see Siebel Tools Reference.


 Siebel Assignment Manager Administration Guide 
 Published: 18 June 2003