Siebel Consumer Sector Guide > Products > Administrator Procedures >

Defining Products

Use the Product Administration view to enter products into the Siebel database by creating product records. The only required field in the product record is the product name. However, you should also associate the record with a product line, category, and price list.

In the standard Siebel Consumer Sector applications, once a product record is created it cannot be deleted. To prevent a product record from being displayed in picklists and dialog boxes, edit the product record by deselecting Orderable, Sales Product and Service Product check boxes. You can also control display of the product by setting Effective Start and Effective End dates.

Your company may also choose to configure the application to allow administrators to delete products, or to delete products as part of the batch Enterprise Integration Management (EIM) process, or both. For more information on EIM processes, see Siebel Enterprise Integration Manager Administration Guide.

To create a product record

  1. From the application-level menu choose View > Site Map > Product Administration.
  2. In the Products list click New.
  3. Click the Type select button, and select either AF (for an apparel and footwear product) or CS (for a consumer goods product), or any additional type that may have been configured for your company's implementation of the application.
  4. Complete the fields.

    5. Some of the fields in the Products list are described in Table 8. Note that the fields that are displayed may depend on the Type of product chosen.

Table 8. Selected Fields in the Product Administration View
Field
Comments
Account Channel
Specifies account channel distribution type, such as Apparel Specialty, Athletic Specialty, or Department Store.
For more information, see Setting Up Personalization Attributes.
Accrual Rate
The accrual rate at which market development funds are accrued per case.
Case Conversion Factor
The value to multiply by the actual cases shipped to get standard or statistical cases shipped. Different products are compared using equivalent cases.
Case Pack
The number of individual selling units in a case.
Color
An individual product attribute. Typically used with those products that are classified as Type AF.
Gender
Targeted gender (male or female) for the product. In the standard Siebel Consumer Sector application this applies only to products of Type AF.
LOB
Line of business.
MTBF
Mean time between failures. A measure of the dependability of the instrument.
MTTR
Mean time to repair. A measure of the time required to repair an item.
Organization
Allows you to associate a product with an organization, and limit who can see it.
Name
The name of the product. This is a hyperlink to Product Detail Key Features Administration View by default.
Product Differentiator
Describes the type of products within any category that the account should carry. This value is used by Siebel Personalization to help determine the account's market segmentation.
LOV Type: PRODUCT_DIFFERENTIATION
Product Line
The product line with which the product is associated.
For information about creating product lines and associating products with product lines, see Defining Product Lines.
Sales Product
Indicates whether or not the product is a sales product. Specifies whether the product can be sold. If this flag is not checked, the product will not show up on the product picklist.
Carrier
Allows users to predefine a preferred carrier for a product.
LOV Type: FS_CARRIER
Shipping
Allows users to predefine a preferred shipping method for a product.
LOV Type: FS_SHIPPING_METHOD
Type
The type classification of the product.
The application name, Consumer Sector, drives the dynamic Detail Product Form.
In the standard product, if your company is using personalization attributes to determine the products that are available to accounts, you must select the Type AF. To configure your own Types, see Siebel Tools Reference.
For more information about using personalization attributes or product distribution lists to control product distribution to accounts, see Product Distribution.
LOV Type: PRODUCT_TYPE
Action: Drives dynamic Detail Product Form
U of M
Unit of measure. The measure by which the product is sold.
LOV Type: UNIT_OF_MEASURE
Unit Conversion Factor
The value to multiply by the actual units shipped to get equivalent or statistical units shipped. Different products are compared using equivalent units.

NOTE:  To allow for viewing of competitor products, for example, in conducting retail audits, the competitor products must be present in the distribution list of the account. For a competitor product to be available to distribution lists, you must add it to your products list and then it can be associated with the account to be audited. For information on conducting retail audits, see Retail Execution.

For descriptions of additional fields that can be made visible using Siebel Tools, see Product Administration Guide.


 Siebel Consumer Sector Guide 
 Published: 18 April 2003