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Triggers View


The Triggers view provides four subviews to define the triggers that activate PM plans.

Time Interval Subview

The Time Interval subview sets the interval in days between triggers that activate a selected plan. A plan can have more than one Time Interval trigger (see Time Interval Triggers). Table 128 describes items in Time Interval records.

Table 128.  Items in the Time Interval Subview
Item
Description
Interval
Length of the interval between triggers, in number of days. Must be an integer.
Valid Start
The age of an asset, in days, at which this trigger becomes effective. Required.
Valid End
The age of an asset at which this trigger is no longer effective. Leaving this value blank sets the end to infinity.

NOTE:  The age of the asset is measured from the Install Date (see the Assets View). If the Install Date is missing, the asset is considered to be 0 days old.

Usage Subview

The Usage subview defines the measurement and measurement parameters that trigger a PM plan. A plan can have more than one Usage trigger (see Usage Triggers). Table 129 describes items in Usage records.

Table 129.  Items in the Usage Subview
Item
Description
Measurement Type
A type of reading, chosen from a dialog box.
Interval
The change in a reading that triggers a PM plan. Interval uses the units set in Measurement Type.
Valid Start
The measurement at which the trigger becomes valid. The value is in the same units as the interval.
Valid End
The measurement at which the trigger is no longer valid. The value is in the same units as the interval. Leaving this value blank sets the end to infinity.

NOTE:  For Time Interval and Usage triggers (which use Valid Start and Valid End settings), if the interval falls beyond the Valid End, the trigger does not fire.

Threshold Subview

The Threshold subview defines a reading from an asset that triggers a PM plan. A plan can have more than one Threshold trigger (see Threshold Triggers). Table 130 describes the item in Threshold records.

Table 130.  Items in the Threshold Subview
Item
Description
Measurement Type
A type of measurement, chosen from a dialog box.

Event Subview

The Event subview defines the number of service requests in a time interval that trigger a PM plan. A plan can have only one Event trigger (see Event Triggers). Table 131 describes items in the Event subview. Both items are required.

Table 131.  Items in the Event Subview
Item
Description
# of SRs
The number of service requests which, when exceeded, triggers a PM plan.
Over # of Days
The time interval, in days, during which the number of service requests must occur.


 Siebel Field Service Guide 
 Published: 21 April 2003