Fundamentals >
Keyboard Shortcuts
You can use keyboard shortcuts to invoke commands and navigate in your Siebel application. They are available in both basic and extended mode.
Basic mode. You can use only keyboard shortcuts that are not used by the Web browser in which your Siebel application runs, and you cannot use special keys in the shortcut, such as function and arrow keys.
Extended mode. There are no limitations on the keys used in the keyboard shortcuts. This is the default mode.
For more information about basic mode and extended mode, see Modes of Operation.
The shortcuts in Table 24 are shown according to the actions they perform. The context column indicates where in the application each action would be used. Keyboard shortcuts are based on application context. If the corresponding command is not available in the application, the shortcut is not active.
Table 24. Keyboard Shortcuts
Category
|
Action
|
Basic Mode
|
Extended Mode
|
Context
|
Data Management
|
New record
|
CTRL+ALT+N
|
CTRL+N
|
List, form
|
Edit record
|
CTRL+ALT+E
|
CTRL+E
|
List, form
|
Save record
|
CTRL+SHIFT+S
|
CTRL+S
|
List, form
|
Delete record
|
CTRL+ALT+D
|
CTRL+D
|
Record
|
Copy record
|
CTRL+ALT+C
|
CTRL+B
|
Record
|
Select all
|
CTRL+ALT+A
|
CTRL+A
|
List
|
Undo record
|
|
|
Record
|
Query Management
|
New query
|
CTRL+ALT+Q
|
ALT+Q
|
List, form
|
Execute query
|
CTRL+ALT+ENTER
|
ALT+ENTER
|
List, form
|
Refine query
|
CTRL+ALT+R
|
ALT+R
|
List, form
|
Save query as
|
CTRL+ALT+S
|
ALT+S
|
List, form
|
General Navigation
|
Go to Site Map
|
CTRL+SHIFT+A
|
Application
|
Go to next record (in list)
|
CTRL+SHIFT+.
|
CTRL+down arrow
|
List
|
Go to next record set (in list)
|
CTRL+ALT+.
|
ALT+down arrow
|
List
|
Go to previous record (in list)
|
CTRL+SHIFT+,
|
CTRL+up arrow
|
List
|
Go to previous record set (in list)
|
CTRL+ALT+,
|
ALT+up arrow
|
List
|
Go to first record
|
CTRL+ALT+F
|
ALT+F
|
List, form
|
Go to last record
|
CTRL+ALT+L
|
ALT+L
|
List, form
|
Open Search Center
|
CTRL+SHIFT+F
|
CTRL+F
|
Application
|
Run Reports
|
CTRL+SHIFT+R
|
Screen
|
Go to history button
|
CTRL+SHIFT+H
|
Application
|
Open applet-level menu
|
CTRL+SHIFT+M
|
List, form
|
Go to screen tabs
|
CTRL+SHIFT+T
|
Application
|
Go to view tabs
|
CTRL+ALT+T
|
Application
|
Go to application-level menu
|
CTRL+ALT+M
|
Application
|
Layout Management
|
Advanced sort
|
CTRL+SHIFT+O
|
List
|
Columns displayed
|
CTRL+SHIFT+K
|
List
|
Online Help
|
About record
|
CTRL+ALT+K
|
Application
|
Display Online Help
|
CTRL+ALT+H
|
CTRL+H
|
Screen
|
Technical support
|
CTRL+ALT+J
|
Application
|
Application Management
|
Connect
|
CTRL+SHIFT+W
|
Application
|
Log out
|
CTRL+SHIFT+X
|
|
Default action
|
|
CTRL+ENTER
|
List, form
|
Synchronize database
|
CTRL+ALT+5
|
SHIFT+F5
|
Application
|
Refresh browser
|
CTRL+R
|
Application
|
Communication Management
|
New correspondence
|
CTRL+SHIFT+L
|
CTRL+L
|
Record
|
Send email
|
CTRL+ALT+1
|
F9
|
Record
|
Send fax
|
CTRL+ALT+2
|
CTRL+F9
|
Record
|
Send page
|
CTRL+ALT+3
|
SHIFT+F9
|
Record
|
Send wireless message
|
CTRL+ALT+4
|
ALT+F9
|
Record
|
NOTE: These keyboard shortcuts come with your Siebel application. If your Siebel administrator has reconfigured these shortcuts, your keyboard shortcuts will be different. Speak to your Siebel administrator if you encounter any difficulties using your shortcuts.
