Bookshelf v7.5: Screens and Views

The screens and views shipped with the Siebel Service Handheld application are shown in Table 21.

Table 21. Siebel Service Handheld Screens, Views, and Business Components
Screen	View Name on UI	View Name in Siebel Tools	Business Component
Accounts	Accounts	SHCE Service Accounts View	Account
	Asset Details *	SHCE Service Account Asset Details View	Asset Mgmt - Asset FS Asset Warranty
	Assets	SHCE Service Account Assets View	Account Asset Mgmt - Asset
	Contact Details *	SHCE Service Account Contact Details View	Contact
	Contact Notes *	SHCE Service Account Contact Notes View	Contact Note
	Contacts	SHCE Service Account Contacts View	Account Contact
	Details *	SHCE Service Account Details View	Account
	Entitlements	SHCE Service Account Entitlements View	Account Entitlement Account
	New SR *	SHCE Service Account SR Details View	Service Request
	Service Requests	SHCE Service Account SRs View	Account Service Request
Activities	Activities	SHCE Service Activity List View	Action
	Details *	SHCE Service Activity Detail View (More Info)	Action
	Expenses	SHCE Service FS Expense View	Action FS Expense Item
	Instructions	SHCE Service Instructions View	FS Instructions
	Invoices	SHCE Service FS Activity Invoice View	Action FS Invoice
	Move Part *	SHCE Service FS Activity Part Movements (More Info)	FS Activity Parts Movement
	Move Parts	SHCE Service FS Activity Part Movements	Action FS Activity Parts Movement
	New Activity *	SHCE Service Activity Entry View	Action
	Parts & Tools	SHCE Service FS Activity Recommended Parts Tools View	Action FS Activity Recommended Parts_Tools
	Readings	SHCE Service FS Readings View	Action FS Asset Measurement Characteristics
	Readings *	SHCE Service FS Measurement Readings View	FS Asset Reading
	Steps	SHCE Service FS Steps View	Action FS Activity Step
	Time	SHCE FS Time View	Action Time Sheet Daily Hours
Browser	Availability *	SHCE Service Part Browser Availability	FS Bucket Header - Part browser FS Bucket - Part Browser
	Products	SHCE Service My Part Browser View	FS Bucket Header - Part browser
	Substitutes *	SHCE Part Browser Substitute View	FS Bucket Header - Part browser FS Substitute Part Bucket - Part Browser
Service Reqs	Activities	SHCE Service Service Request Detail View	Service Request Action
	Details *	SHCE Service Service Request View	Service Request
	Invoice Lines *	SHCE Service FS SR Invoice List View	FS Invoice Line Items
	Invoices	SHCE Service FS SR Invoice View	FS Invoice
	New Activity *	SHCE Service Service Request Activity Entry View	Action
	New SR *	SHCE Service Service Request SR Entry View	Service Request
	Order Details *	SHCE Service Order Line Items View	Order Entry - Order Order Entry - Line Items
	Order Line Details *	SHCE Service Service Request Order Line Items View	Order Entry - Line Items
	Orders	SHCE Service Service Request Orders View	Service Request Order Entry - Orders
	Service Requests	SHCE Service SR List View	Service Request

* These are hidden views and are accessible only by drilling down from another view.