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Siebel Order Management Guide Addendum for Industry Applications > Overview of Order Management >

Basic Concepts of Order Management

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This section describes the basic concepts and functionality of Order Management specific to the communication, media, and energy (CME) industries. It covers the following topics:

Customer Service Profile
Products and Assets
Multiple Price Types and Multiple Totals
Multiple Price Types and Totals in Opportunities
Quotes and Orders
Auto Match
Activating Workflows for Order Management

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