Siebel Server Installation Guide for Microsoft Windows > Installing eAI Connector Software >

Installation Tasks for eAI Connectors


This section provides instructions for installing eAI Connector software.

CAUTION:  To install Siebel eBusiness Applications, you must have 50-100 MB of disk space on your system drive (usually C:) even if you intend to install Siebel eBusiness Applications into another drive.

If you are installing using a staging point (for more information about this method, see Preparing for the Installation) you will notice that some steps you perform differ from those documented in this procedure; for example, you will not need to swap CDs, as described in Step 10 to Step 16.

To install the Siebel eAI Connector Software

  1. Insert the Windows Server Programs Siebel Enterprise Server Base CD-ROM into the CD-ROM drive of the chosen server (assumed here to be D:).
  2. In Windows Explorer, double-click seawinsesbase or siawinsesbase, as appropriate to the Siebel applications that you are installing.
  3. Navigate to:
  4. D:\windows_server_ses_base\ses and double-click setup.exe

    The Welcome to InstallShield Wizard for Siebel Enterprise Server screen appears.

    If you have installed other Siebel components on the same machine, the installer displays the message that an existing installation has been found.

  5. Depending on whether you are installing your eAI files for the first time or adding a new language to an existing instance, take the appropriate action, then click Next:
  6. Select the displayed default directory for file installation or use the Browse button to select a different drive or directory and click Next.
  7. The installer prompts you to select the server that you want to install.

  8. Choose the type of eAI Connector support file installation to execute from the following options; then click Next to continue:
  9. Select the components that you want to install and click Next.
  10. Select or confirm, as appropriate, the appropriate Language Pack or Packs for the Siebel eAI Connectors and click Next.
  11. Installation must consist of the base (primary) connector language at a minimum and, optionally, one or more additional languages.

    NOTE:  In a Unicode-enabled database environment, you can install any of the available Siebel language packs. In a non-Unicode database environment, you must consider the correlation of the language packs you want to install and the characters supported by your database code page. For example, in a Western European code page database, you can only install Western European language packs such as English, French, Spanish, or German language packs. And in a Japanese code page database, you can only install Japanese or English language packs.

    For a list of supported code pages and encoding strategies, see System Requirements and Supported Platforms.

    The installer performs a validation check.

    The installer next prompts you that the setup program will install program shortcuts to your Program Folder with the name Siebel Enterprise Server 7.x.x.

  12. Click Next and the installer automatically adds program icons to a folder in the Windows Program file called Siebel Enterprise Server 7.x.x.
  13. NOTE:  To override the default action and install the program icons to a different Program folder in the list under Existing Folders, enter the name for that folder.

    The installer displays the location into which it will install the Siebel Server and any other servers you have elected to install. It also displays the file size.

  14. Click Next and the installer automatically adds program icons to a folder in the Windows Program file called Siebel Enterprise Server 7.x.x.
  15. After all Siebel Server files you specified, have been installed, a warning screen appears, stating:

    Setup did not find the Siebel Language Code language pack on the current media. Please insert the Siebel Language Code language pack CD and select setup.exe.

    A dialog box titled Insert CD for language Language Pack appears (where language stands for the Language Pack you are installing), and displays a file called siebel.ini. However, you do not need to do anything with this file.

  16. Remove the current CD from the drive and insert the appropriate Language Pack CD.
  17. Locate seawinseslanguage, where language stands for the Language Pack you are installing and double-click on it.
  18. NOTE:  If you are installing Siebel Industry Solutions, you will install siawinseslanguage.

  19. Open setup.exe.
  20. A message appears stating that language files are being installed.

    When all language files have been installed, a new message box appears, stating:

    Please reinsert the base CD and browse to setup.exe to enable setup to continue.

  21. Click OK.
  22. Remove the current CD from the drive and insert the Windows Server Programs Siebel Enterprise Server Base CD into the CD-ROM drive again.
  23. Open setup.exe.
  24. The first screen in the Siebel Software Configuration Wizard for Siebel Enterprise Server Configuration appears.

    If you choose to close out of the Siebel Software Configuration Wizard and want to configure later, the installer displays the message:

    The InstallShield Wizard has successfully installed the Siebel Enterprise Server. Click Finish to exit the Wizard.

  25. Click Finish.
  26. If you would like to view events that occurred during the installation, you can access the log generated by the installer at SIEBEL_ROOT\log.txt or the log generated by the Siebel application at SIEBEL_ROOT\eaiconn\LOG.

Proceed to Reviewing the Software Installation.


 Siebel Server Installation Guide for Microsoft Windows 
 Published: 25 June 2003