Siebel Server Installation Guide for Microsoft Windows > Installing the Siebel Server >

Configuring the Siebel Server

Follow the steps below to configure the Siebel Server for operation.

NOTE:  If you are configuring additional Siebel Servers within one Siebel Enterprise Server, some of the parameter screens described in this section do not appear again.

Launching the Siebel Software Configuration Wizard

The Siebel Software Configuration Wizard launches automatically after you install the files for most server components. The only exception to this rule occurs with installation of the Siebel Database Server. Because you must run certain scripts manually after Siebel Database Server file installation, you must manually launch the Configuration Wizard after the scripts have been run to complete configuration.

You can relaunch the utility independent of the installer any time for any given component. For example:

To launch the wizard from your Windows desktop

To launch the wizard from a DOS command

  1. Open a DOS command window and navigate to the BIN subdirectory component you want to configure within your SIEBEL_ROOT directory; for example, D:\\sea700\siebsrvr\BIN.
  2. Enter one of the following commands.
  3. ssincfgw -l LANGUAGE

    ssincfgw -l LANGUAGE -v y


    LANGUAGE = the language in which you want to run the Siebel Software Configuration Wizard; for example, ENU for U.S. English or DEU for German.

    This launches a menu of configuration modules for each component you have installed.

  4. Select the component you want to configure and click Open.
  5. The Siebel Configuration Wizard launches for that component. All component Configuration Wizard modules have an .scm extension.

To configure the Siebel Server

  1. If you closed out of the Siebel Software Configuration Wizard after installation, relaunch it, using any method described in Launching the Siebel Software Configuration Wizard. Otherwise, proceed to Step 2.
  2. NOTE:  If you have just installed a new language following your initial installation and configuration of a multilingual Siebel Enterprise Server, access the Siebel Software Configuration Wizard from Start > Programs > Siebel Enterprise Server 7.x >Configure Siebel Server.

    The co-located Siebel Gateway Name Server screen appears.

  3. Take the appropriate action depending on your installation:
  4. On the Enterprise for this Server screen, if you are configuring a new Siebel Enterprise Server, type the name of this Siebel Enterprise Server and click Next.
  5. NOTE:  This should be the name selected by the deployment team that you recorded in your copy of Deployment Planning Worksheets.

    The Use Resonate Central Dispatch screen appears. Proceed to Step 5.

  6. On the Gateway Name Server Hostname screen, type the following values and then click Next:
  7. Gateway Name Server Hostname. Type the host (network) name of the machine on which you installed the Siebel Gateway for this Siebel Enterprise Server.

    NOTE:  If you will be clustering this Siebel Server, use the logical host name of the Siebel Gateway.

    If your database is MS SQL Server, the name you use must not contain brackets.

    CAUTION:  Verify that your Siebel Gateway service has started before proceeding. Otherwise, you cannot configure the Siebel Server.

    Enterprise Server. Type a description of the Siebel Enterprise Server under which this and other Siebel Servers will be installed, for example, Siebel.

    This name must possess the following characteristics:

  1. On the Use Resonate Central Dispatch screen, indicate whether or not you want to use Resonate Central Dispatch and click Next:
  2. Select from one of the following and click Next:
  3. Specify the database platform that will support this Siebel Enterprise Server and click Next:
  4. Specify the values you recorded in the Deployment Planning Worksheet for your Siebel Database Server:
  5. Database User Account. This is the account under which the Siebel Server logs into the database. This should be the Siebel administrator account, SADMIN.

    Database User Account Password. Depending on your database platform, type in the appropriate value below.

  6. On the Schema Qualifier/Table Owner screen, type the values you recorded in the Deployment Planning Worksheet for the owner of the Siebel Database Server and click Next.
  7. On the SQL Server Name screen, type the appropriate values into the fields below. You should have recorded them in Deployment Planning Worksheets.
  8. SQL Server Name. Type the network name or IP address of the database server on which you are installing the Siebel Database Server.

    SQL Server Database Name. Type the name of the SQL Server database where the Siebel tables and indexes will reside.

    To continue, click Next and proceed to Step 11.

    The Register External Oracle DB ODBC Driver screen appears.

  9. Select Register External Oracle DB ODBC Driver if you plan to deploy the Siebel Connector for Oracle Applications or the Siebel Connector for PeopleSoft, and then click Next.
  10. NOTE:  These connectors help to exchange data with your back-office system that store data in the Oracle Database.

    The Siebel File System Screen appears.

  11. Specify the following Siebel File System parameters and then click Next:
  12. Siebel File System. Use the Browse button to locate the Siebel File System directory you set up. (This is the directory you created under Creating a File System.) If you did not already create a directory for this purpose, you can do that now. Specify the Siebel File System directory using the format: \\SiebelFS\siebel7xx


    NOTE:  SiebelFS is the host name of the machine (assuming that a dedicated machine is used for the Siebel File System) and siebel7xx is the name of the share.This directory will contain files associated with your Siebel components. You may either use a UNC share name or specify a drive letter.

    ChartServerHost. Accept the default name, localhost.

    The Chart Image Format screen appears.

  13. Select the type of chart image format you want to use, and then click Next:
  14. GIF (Graphics Interchange Format). This memory-intensive file format is used for graphics requiring very high resolution.

    JPEG (Joint Photographics Experts Group). This file format compresses either full-color or gray-scale digital images such as photographs.

    PNG (Portable Network Graphics). This extensible file format provides a portable and lossless compression of raster images.

    The Encryption Type screen appears.

  15. On the Encryption Type screen, select the type of encryption that should be used for network communications between the Siebel Server and the Web server, and then click Next:
  16. NONE. No networking protocol.

    MSCRYPTO. Microsoft encrypted communications protocol for communication between Siebel components.

    RSA. Required protocol if you will be using the RSA Security Systems 128-bit strong encryption feature for data transport.

    NOTE:  Siebel Web Clients must also be configured to connect to the Siebel Server using the same encryption. For more information see Installing the Siebel Web Server Extension.

  17. On the System Account for Resonate Administrator screen, indicate the login ID and password needed for the Resonate Manager Account (also known as the Resonate Administrator), then click Next:
  18. System account for Resonate administrator. Type the login name you set up previously for the Resonate manager or administrator account. This name should start with the domain name (for example, HQ\).

    Password for Resonate administrator system account. Type the Windows password under which the Resonate service runs.

    Password for Resonate administrator system account (confirm). Retype the password to confirm it.

    The Gateway VIP screen appears.

  19. Type the Gateway VIP you recorded in the Deployment Planning Worksheet.
  20. On the Remote Search Server Hostname screen, type in the following values for the Remote Search Server host, and then click Next:
  21. Remote Server Hostname. Type the Remote Search Server host name.

    Remote Server Port Number. Type the port number on which the Search Server is configured to listen or accept the default.

    The Enable Component Groups screen appears.

  22. Select the components you want to enable and click Next.
  23. NOTE:  You may select multiple component groups. For a list of the components within each group, see Enabling Server Components.

  24. On the Network Port for the Synchronization Managers screen, type the network port on which you want Synchronization Manager to listen, and then click Next.
  25. The Siebel Server Name screen appears.

  26. Indicate the values for the following parameters and click Next:
  27. Siebel Server Name. Accept the default name, or specify another name for this Siebel Server.

    NOTE:  This Siebel Server name must be unique in this Siebel Enterprise Server and must contain no more than 12 characters.

    Siebel Server description. Provide a description for this Siebel Server; for example, Siebel 07 or accept the default.

    The Override Synchronization Manager Port screen appears.

  28. Indicate whether you want to override the Siebel Enterprise Server port for Synchronization Manager, which controls Siebel Remote.
  29. NOTE:  If you are installing and configuring multiple servers that will be running Synchronization Manager on a single machine, each requires a unique port number to run.

  30. On the Local Port for Synchronization Managers screen, type the local port with which to override the Siebel Enterprise Server port for Synchronization Manager, and then click Next.
  31. The Windows User Account screen appears.

  32. Identify your Windows User Account information to enable Windows to start service automatically, and then click Next.
  33. Windows User Account Name. Type the Windows User Account Name with domain name for the machine on which you are installing; for example, HQ\username.

    Windows User Account Password. Type your Windows User Account Password.

    Windows User Account Password. (confirm). Retype your password to confirm it.

    The Set Siebel Server Service to Start Automatically screen appears.

  34. Specify whether or not you want the Siebel Server service to start automatically when you restart the Windows operating system, and then click Next:
  35. Specify whether you want the service to start now or want to defer service startup to a later time, and then click Next:
  36. Review these values for accuracy against the values in your copy of Deployment Planning Worksheets.
    1. If you need to correct any values, click Previous to back out through the configuration screens until you reach the location of the false value.
    2. When you have corrected the error, click Next until you reach the list on this screen again.
    3. When you are satisfied, click Finish.
    4. A progress bar appears, and when configuration activities are over, a message box appears with the text:

    The configuration changes were applied successfully.

  37. Click OK.
  38. If you did not configure the Siebel Server for automatic start, you must start it manually. See Starting the Siebel Server Services for Windows.
  39. However, if you are clustering this server, start it through the MS Cluster Administrator. See your Microsoft documentation on this topic.

    NOTE:  You may or may not be prompted to restart, based on the requirements of your operating system.

 Siebel Server Installation Guide for Microsoft Windows 
 Published: 25 June 2003