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Siebel Server Installation Guide for Microsoft Windows > Installing the Siebel Server >
Configuring the Siebel Server
Follow the steps below to configure the Siebel Server for operation.
NOTE: If you are configuring additional Siebel Servers within one Siebel Enterprise Server, some of the parameter screens described in this section do not appear again.
Launching the Siebel Software Configuration Wizard
The Siebel Software Configuration Wizard launches automatically after you install the files for most server components. The only exception to this rule occurs with installation of the Siebel Database Server. Because you must run certain scripts manually after Siebel Database Server file installation, you must manually launch the Configuration Wizard after the scripts have been run to complete configuration.
You can relaunch the utility independent of the installer any time for any given component. For example:
- To reconfigure a pre-existing server in your deployment.
- To configure installed files at a later time.
CAUTION: You cannot operate any of the server components until you have configured them.
To launch the wizard from your Windows desktop
- Navigate to Start >Programs >Siebel Servers 7.0 and select Configure
Server Type =the server you want to configure; for example, the Siebel Gateway.
To launch the wizard from a DOS command
- Open a DOS command window and navigate to the
BINsubdirectory component you want to configure within your
SIEBEL_ROOTdirectory; for example,
- Enter one of the following commands.
LANGUAGE= the language in which you want to run the Siebel Software Configuration Wizard; for example,
ENUfor U.S. English or
This launches a menu of configuration modules for each component you have installed.
Select the component you want to configure and click Open.
The Siebel Configuration Wizard launches for that component. All component Configuration Wizard modules have an .
To configure the Siebel Server
- If you closed out of the Siebel Software Configuration Wizard after installation, relaunch it, using any method described in Launching the Siebel Software Configuration Wizard. Otherwise, proceed to Step 2.
NOTE: If you have just installed a new language following your initial installation and configuration of a multilingual Siebel Enterprise Server, access the Siebel Software Configuration Wizard from Start > Programs > Siebel Enterprise Server 7.x >Configure Siebel Server.
The co-located Siebel Gateway Name Server screen appears.
- Take the appropriate action depending on your installation:
- Select the checkbox if :
- Leave the check box deselected and proceed to Step 4 if:
- You are configuring a Siebel Server that is not located on the same machine as the Siebel Gateway.
- You are configuring a Siebel Server that is located on the same machine as the Siebel Gateway, but you have changed default Siebel Gateway port number to something other than 2320 (for example, 31900). If this is the case, you need to append the port number to the Siebel Gateway host name on the next screen, which is the Siebel Gateway Host screen (for example, gtwyhost : 31900).
- You are configuring a Siebel Server that is located on the same machine as the Siebel Gateway, but you are clustering the Siebel Server. This is because if you select Yes for this check box, the Configuration Wizard uses the physical machine name of the node on which the installation is being performed instead of the logical name. This will cause incorrect configuration of your clustered servers.
- Select Yes and proceed to Step 3 if the conditions described above do not apply to your installation.
On the Enterprise for this Server screen, if you are configuring a new Siebel Enterprise Server, type the name of this Siebel Enterprise Server and click Next.
NOTE: This should be the name selected by the deployment team that you recorded in your copy of Deployment Planning Worksheets.
The Use Resonate Central Dispatch screen appears. Proceed to Step 5.
On the Gateway Name Server Hostname screen, type the following values and then click Next:
Gateway Name Server Hostname. Type the host (network) name of the machine on which you installed the Siebel Gateway for this Siebel Enterprise Server.
NOTE: If you will be clustering this Siebel Server, use the logical host name of the Siebel Gateway.
If your database is MS SQL Server, the name you use must not contain brackets.
CAUTION: Verify that your Siebel Gateway service has started before proceeding. Otherwise, you cannot configure the Siebel Server.
Enterprise Server. Type a description of the Siebel Enterprise Server under which this and other Siebel Servers will be installed, for example,
This name must possess the following characteristics:
- It can be a mixture of alpha and numeric characters, but it must lead with an alpha character.
- It cannot include special characters such as apostrophes, accents, ampersands, slashes, or spaces (underscores are allowed) and must be unique within the Siebel Enterprise Server.
- It cannot exceed 12 characters.
The Use Resonate Central Dispatch screen appears.
- On the Use Resonate Central Dispatch screen, indicate whether or not you want to use Resonate Central Dispatch and click Next:
- If you installed Resonate anywhere in this Siebel Enterprise Server, and not just on this server, click Yes, unless this machine is part of a cluster.
NOTE: You must repeat this for each node in the Siebel Enterprise Server on which Resonate is installed.
If you select Yes, a text box appears, alerting you that you must set the variables
HTTP_INACTIVE_CONN_TIMEOUTon this server machine and any other machines within the Resonate site.
CAUTION: If you have Resonate running on the same machine on which you are also configuring a Siebel Server, but you do not want to configure the Siebel Server for use with Resonate, you must set the
UseSCBserver parameter to
FALSEwhile the Siebel Gateway is running. Otherwise, the Siebel Server will not start properly. For information on how to set server parameters, see Siebel Server Administration Guide.
- If you did not install Resonate or this machine is part of a server cluster, leave the check box deselected.
The Select the Software Your Siebel Installation Will Use for Data Matching screen appears.
Select from one of the following and click Next:
- Siebel Data Quality Matching
NOTE: Siebel Data Quality Matching identifies and corrects duplicate records, and provides an interface from which the user can merge them.
- Siebel Data Quality Connector
If you have already installed your initial language pack and are configuring a second or greater number of language packs post-initial configuration, see Installing Multiple Siebel Language Packs on the Siebel Server.
Specify the database platform that will support this Siebel Enterprise Server and click Next:
- IBM DB2 UDB for UNIX and Windows
- IBM DB2 UDB for iSeries
- Microsoft SQL Server
- Oracle Database Enterprise Edition
The Database User Account screen appears.
Specify the values you recorded in the Deployment Planning Worksheet for your Siebel Database Server:
Database User Account. This is the account under which the Siebel Server logs into the database. This should be the Siebel administrator account,
Database User Account Password. Depending on your database platform, type in the appropriate value below.
- DB2 Universal Database.
- MS SQL Server.
MSSQL.(This must be all caps.)
Database User Account Password (confirm). Re-enter the password to confirm it.
Depending on the database platform you selected proceed to the step indicated below:
- All DB2 UDB Databases and Oracle. The Schema Qualifier/Table Owner screen appears. Proceed to Step 9.
- MS SQL Server. The SQL Server Name screen appears. Proceed to Step 10.
On the Schema Qualifier/Table Owner screen, type the values you recorded in the Deployment Planning Worksheet for the owner of the Siebel Database Server and click Next.
- Schema Qualifier/Table Owner. Identify the name of the schema that contains your Siebel tables and indexes relevant to your database platform:
- All DB2 UDB Databases: Type the name of the schema that contains your Siebel tables and indexes; the default is
- Oracle: Type the name of the schema that contains the Siebel tables.
- Database Alias. Identify either the alias, the host name or the connect string, identified for your Siebel Database Server, as illustrated below:
On the SQL Server Name screen, type the appropriate values into the fields below. You should have recorded them in Deployment Planning Worksheets.
SQL Server Name. Type the network name or IP address of the database server on which you are installing the Siebel Database Server.
SQL Server Database Name. Type the name of the SQL Server database where the Siebel tables and indexes will reside.
To continue, click Next and proceed to Step 11.
The Register External Oracle DB ODBC Driver screen appears.
Select Register External Oracle DB ODBC Driver if you plan to deploy the Siebel Connector for Oracle Applications or the Siebel Connector for PeopleSoft, and then click Next.
NOTE: These connectors help to exchange data with your back-office system that store data in the Oracle Database.
The Siebel File System Screen appears.
Specify the following Siebel File System parameters and then click Next:
Siebel File System. Use the Browse button to locate the Siebel File System directory you set up. (This is the directory you created under Creating a File System.) If you did not already create a directory for this purpose, you can do that now. Specify the Siebel File System directory using the format:
SiebelFSis the host name of the machine (assuming that a dedicated machine is used for the Siebel File System) and
siebel7xxis the name of the share.This directory will contain files associated with your Siebel components. You may either use a UNC share name or specify a drive letter.
ChartServerHost. Accept the default name,
The Chart Image Format screen appears.
Select the type of chart image format you want to use, and then click Next:
GIF (Graphics Interchange Format). This memory-intensive file format is used for graphics requiring very high resolution.
JPEG (Joint Photographics Experts Group). This file format compresses either full-color or gray-scale digital images such as photographs.
PNG (Portable Network Graphics). This extensible file format provides a portable and lossless compression of raster images.
The Encryption Type screen appears.
On the Encryption Type screen, select the type of encryption that should be used for network communications between the Siebel Server and the Web server, and then click Next:
NONE. No networking protocol.
MSCRYPTO. Microsoft encrypted communications protocol for communication between Siebel components.
RSA. Required protocol if you will be using the RSA Security Systems 128-bit strong encryption feature for data transport.
NOTE: Siebel Web Clients must also be configured to connect to the Siebel Server using the same encryption. For more information see Installing the Siebel Web Server Extension.
- If you indicated on a previous screen that you installed Resonate Central Dispatch, the System Account for Resonate Administrator screen appears. Proceed to Step 15.
On the System Account for Resonate Administrator screen, indicate the login ID and password needed for the Resonate Manager Account (also known as the Resonate Administrator), then click Next:
System account for Resonate administrator. Type the login name you set up previously for the Resonate manager or administrator account. This name should start with the domain name (for example,
Password for Resonate administrator system account. Type the Windows password under which the Resonate service runs.
Password for Resonate administrator system account (confirm). Retype the password to confirm it.
The Gateway VIP screen appears.
Type the Gateway VIP you recorded in the Deployment Planning Worksheet. On the Remote Search Server Hostname screen, type in the following values for the Remote Search Server host, and then click Next:
Remote Server Hostname. Type the Remote Search Server host name.
Remote Server Port Number. Type the port number on which the Search Server is configured to listen or accept the default.
The Enable Component Groups screen appears.
Select the components you want to enable and click Next.
NOTE: You may select multiple component groups. For a list of the components within each group, see Enabling Server Components.
- If you included Siebel Remote as one of the component groups to enable, then proceed to Step 19.
- If you did not include Siebel Remote as one of the component groups to enable, proceed to Step 20.
On the Network Port for the Synchronization Managers screen, type the network port on which you want Synchronization Manager to listen, and then click Next.
The Siebel Server Name screen appears.
Indicate the values for the following parameters and click Next:
Siebel Server Name. Accept the default name, or specify another name for this Siebel Server.
NOTE: This Siebel Server name must be unique in this Siebel Enterprise Server and must contain no more than 12 characters.
Siebel Server description. Provide a description for this Siebel Server; for example,
Siebel 07or accept the default.
The Override Synchronization Manager Port screen appears.
Indicate whether you want to override the Siebel Enterprise Server port for Synchronization Manager, which controls Siebel Remote.
NOTE: If you are installing and configuring multiple servers that will be running Synchronization Manager on a single machine, each requires a unique port number to run.
- To override the default port, click Yes and then Next. Proceed to Step 22.
- To accept the default, leave the check box unselected and click Next. The Windows User Account screen appears. Proceed to Step 23.
On the Local Port for Synchronization Managers screen, type the local port with which to override the Siebel Enterprise Server port for Synchronization Manager, and then click Next.
The Windows User Account screen appears.
Identify your Windows User Account information to enable Windows to start service automatically, and then click Next.
Windows User Account Name. Type the Windows User Account Name with domain name for the machine on which you are installing; for example,
Windows User Account Password. Type your Windows User Account Password.
Windows User Account Password. (confirm). Retype your password to confirm it.
The Set Siebel Server Service to Start Automatically screen appears.
Specify whether or not you want the Siebel Server service to start automatically when you restart the Windows operating system, and then click Next:
- To start the Siebel Server automatically, click Yes.
- To start the Siebel Server manually each time your system restarts, accept the default.
CAUTION: If you will be operating this Siebel Server as part of a cluster, do not click Yes. The Siebel Server service must always be started and stopped through the MS Cluster Administrator.
The Start the Siebel Service Now screen appears.
Specify whether you want the service to start now or want to defer service startup to a later time, and then click Next:
- If you click Yes, Setup starts the Siebel Server service when configuration is complete.
- If you accept the default, service startup will occur only when you manually start it.
CAUTION: If you will be operating this Siebel Server as part of a cluster, accept the default, which is manual startup. The Siebel Server service must only be started and stopped through the MS Cluster Administrator.
The Configuration Parameter Review screen appears, showing the configuration parameter values you typed on the previous screens.
Review these values for accuracy against the values in your copy of Deployment Planning Worksheets.
- If you need to correct any values, click Previous to back out through the configuration screens until you reach the location of the false value.
- When you have corrected the error, click Next until you reach the list on this screen again.
- When you are satisfied, click Finish.
A progress bar appears, and when configuration activities are over, a message box appears with the text:
The configuration changes were applied successfully.
Click OK. If you did not configure the Siebel Server for automatic start, you must start it manually. See Starting the Siebel Server Services for Windows.
However, if you are clustering this server, start it through the MS Cluster Administrator. See your Microsoft documentation on this topic.
NOTE: You may or may not be prompted to restart, based on the requirements of your operating system.
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Siebel Server Installation Guide for Microsoft Windows
Published: 25 June 2003