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Framework and Interactions of Siebel UCM Applications


Siebel UCM Applications form the master application and database of an organization's data. It must interact with back-office systems and Siebel deployments to provide different organizational business units with consistent and timely data. A variety of functionality is available between Siebel UCM Applications and Siebel eBusiness Applications or back-office applications using technical integration and the regular links to Siebel eBusiness Applications. See Figure 4 for this relationship.

Figure 4. Siebel UCM Applications Framework

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 Siebel Universal Customer Master Applications Reference for Industry Applications
 Published: 18 April 2003