Siebel Web Client Administration Guide > Installing Mobile and Dedicated Web Clients >

After Installing

Review the following issues and perform the related tasks after running the Siebel client installer, to verify a successful Siebel client installation:

Configuring Client When Siebel VB or Siebel eScript Not Licensed

The default configuration files for the Siebel client have Siebel VB or Siebel eScript enabled. This is done by setting the parameter EnableScripting to TRUE. If this parameter is TRUE, but you do not have either Siebel VB or Siebel eScript licensed, the client does not start. An error message is returned, indicating that you must turn off Siebel VB or Siebel eScript before running the client.

To configure Siebel client when Siebel VB or Siebel eScript are not licensed

Verifying the Siebel Client Directory Structure

The Siebel client installer creates directories on each Siebel client. Use Windows Explorer to verify the directory structure on your computer. Following are an example of the directory structure of a typical Siebel client installation and descriptions of individual directories.

sea752
   client
      actuate
      bin
      charts
      fonts
      isstempl
      lex
      local
      locale
      log
      msgtempl
      objects
      packager
      public
      reports
      sample (if Sample Database was installed)
      sqltempl
      temp
      upgrade
      webtempl

  • SIEBEL_CLIENT_ROOT. The directory for the Siebel client installation, such as C:\sea752\client. This installation directory contains the directories identified below. You can change the name during the installation process. For more information, see Directory Names.
  • actuate. Contains all the Actuate-related files, for Siebel Reports.
  • bin. Contains all binary files (*.exe, *.dll, *.cfg, *.ssf, *.pre), configuration files, user preference files, and language-specific files.
  • charts. Contains files for generating charts.
  • fonts. Contains font files.
  • isstempl. Contains templates for the SIS (Siebel Interactive Selling) CDA application.
  • local. Where the local database is stored.
  • locale. Stores language-specific files.
  • log. Stores the log files from client operations, such as synchronization.
  • msgtempl. Stores message files used by the client.
  • objects. Contains compiled Siebel repository (SRF) files and language-specific files.
  • packager. Stores files used by the Siebel Packager utility.
  • public. Contains HTML files, JavaScript files, and images used by the Web Client.
  • reports. Contains all report files.
  • sample. Where the Sample Database is installed.
  • sqltemp. Contains SQL scripts. These files should not be modified.
  • temp. Contains working report files.
  • upgrade. Will contain Siebel Anywhere upgrade files retrieved by the user.
  • webtempl. Contains Siebel Web templates.

    • Siebel Client ODBC Data Sources

    The Siebel client installer creates the ODBC data sources shown in Table 4. By default, these are created as user data sources, which are visible only to the user account under which the Siebel client is installed. The drive letter and directory at the end of each data source name varies, depending on where you have chosen to install the Siebel client.

    NOTE:  If the database server is Microsoft SQL Server, the client must be configured to use SQL Server authentication. All ODBC data sources and the SQL Server database should be configured using SQL Server authentication.

    If two or more users need to login using the same Windows client machine, it is necessary to install the client using the SystemDSN parameter instead of the UserDSN parameter in the siebel.ini file. For more information about the siebel.ini file and custom installer packages, see Using Siebel Packager Utility.

    Table 4.  Siebel Client ODBC Data Sources
    Data Source
    When It Is Used
    SEAW DB2UDB SIEBEL_CLIENT_ROOT
    For IBM DB2 installations only, connects to the DB2 database.
    SEAW Local Db SIEBEL_CLIENT_ROOT
    Connects to the local SQL Anywhere database.
    SEAW MSQL SIEBEL_CLIENT_ROOT
    For Microsoft SQL Server installations only, connects to the Microsoft SQL Server database.
    SEAW Oracle SIEBEL_CLIENT_ROOT
    For Oracle installations only, connects to the Oracle database. This data source is used only by the Siebel administrator when creating Siebel Anywhere upgrade kits.
    SEAW Search SIEBEL_CLIENT_ROOT
    ODBC data source used by Hummingbird SearchServer; created only if Hummingbird is installed. This data source is always created as a SystemDSN.
    SEAW Text SIEBEL_CLIENT_ROOT
    Used for reporting and data merge into the local SQL Anywhere database.

    NOTE:  Make sure to use the ODBC drivers described in System Requirements and Supported Platforms.

    Siebel Client Shortcuts

    The Siebel client and Sample Database installers create shortcuts in the Siebel program folder for the modules you have installed. Separate shortcuts are installed for each installed language.

    For information about customizing the shortcuts, see Siebel Mobile and Dedicated Web Client Startup Options.

    Some of the Siebel application shortcuts installed by the client installer are listed below. When you run a shortcut to start a Siebel application, you can connect to the database server (for LAN-connected users), to an initialized local database, or to the Sample Database (if it has been installed).

    Demo application shortcuts connect to the Sample Database automatically. Other shortcuts run utilities such as Siebel Packager or synchronization programs.


     Siebel Web Client Administration Guide
     Published: 18 June 2003