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Siebel eMail Response Administration Guide > Completing Typical Setup Tasks > Starting Communications Inbound Manager Tasks >

Starting Communications Inbound Manager

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Every time you start an instance of Communications Inbound Manager, the application starts a parent task and three children tasks. The Communications Inbound Manager parameter named The Number of Subtasks is set to three by default. The parent task is assigned the first (lowest) task number (for example, 1318). The three subtasks are assigned the next numbers in sequence (for example, 1319, 1320, and 1321).

The parent task manages the subtasks and the message queue. The children subtasks process inbound messages by pulling the inbound messages from the queue and passing them to the appropriate workflow.

You can start Communications Inbound Manager in the following ways:

Using the Server Administration screen.
Using the server manager command line.

To start the Communications Inbound Manager using the Server Administration screen

From the application-level menu, choose View > Site Map > Server Administration > Enterprise Operations.
Click the Component Requests view tab.
In the Component Requests list, click New.
From the Component/Job drop-down list, select Communications Inbound Manager.
Scroll down to the Component Request Parameters list and click New.
Complete the fields.
In the Name field, select Response Group Name.
In the Value field, type the name of a valid response group.
Scroll up to the Component Requests form, click the menu button and then select Submit request.

The status field should change to Queued. When you refresh the view, the status should change to Active.

To start the Communications Inbound Manager using the server manager command line

From the command line, start the server manager program. For details, see Siebel Server Administration Guide.
In the server manager command line, type the following:

start task for comp comminboundmgr with respgrp="responsegroupname"

Press the Enter key.

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