Siebel eSales Administration Guide > Administrative Tasks > Modifying Credit Card Charges >

Reversing Charges

Releases the amount of money reserved by an authorization. This transaction is important because authorizations reserve part of a cardholder's credit and therefore reduce the total amount of credit available.

NOTE:  Reversal of charges cannot be done using the CyberSource Internet Commerce Suite. Authorizations are allowed to expire after not being settled for a specified period of time, usually one week.

 Siebel eSales Administration Guide 
 Published: 18 April 2003