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Activating the Oracle Application Integration Architecture-Related Workflows

To configure the Siebel UI elements, follow this procedure.

To activate the Oracle Application Integration Architecture-related workflows

1. Modify workflows to enable the UTC date format by completing the following steps:
   1. In each of the following workflows, change the UTCCanonical process property value from N to Y using Siebel Tools:

      CMU Credit Alert Status Sync
      CMU SIA Submit Adjustment Request to External
      SISOMBillingSubmitOrderWebService
      SWI Account Update Workflow
      SWI Billing Profile Update Workflow
      SWI Contact Update Workflow
      SWI Address Update Workflow
      SWI Cancel Sales Order_O2C
      SWI External Account Request Sync Process
      SWI External Contact Request Sync Process
      SWI Special Rating - Synchronize Process
      SWIAdjustmentStatusUpdate
      SWIOrderUpsert
      SWIOrderUpsert_O2C
      SWIOrderUpsertSubProcess
      SWIQuoteUpsert
      SWISendATPCheck
      SWISendATPCheckLine
      SWISendCalculateShippingCharge
      SWISendCreditCheck
      SWISendOrder
      SWISendPaymentAuthorization
      SWISendQuote

   2. Publish the workflows.
2. Confirm that the workflows listed in the following table are active.

   Workflow Name	Project
   *SIS OM Disconnect Asset Sub-process	SIS OM Base Architecture
   *SIS OM Move Process	SIS OM Base Architecture
   ABO Bulk Request -Validate Process	ABO Bulk Request
   ABO Bulk Request - Clear Exception Process Workflow	ABO Bulk Request
   ABO Bulk Request - Parallel Sub Process Workflow	ABO Bulk Request
   ABO Bulk Request - Prepare Action Set Sub-Process Workflow	ABO Bulk Request
   ABO Bulk Request - Submit Process Workflow	ABO Bulk Request
   ABO Bulk Request Add Item Customize Process	ABO Bulk Request
   Account - New Order	COM Workflows
   Basic Pricing Procedure	Cfg RTC
   CMU Credit Alert Status Sync	Web Service Integration
   CMU SIA Submit Adjustment Request to External	CMU Billing Integration
   CMUBalanceDetailsEventAdjustmentWF	CMU Billing Integration
   CMUEventDetailsAdjustmentWF	CMU Billing Integration
   CMUInvoiceAdjustmentWF	CMU Billing Integration
   CMUItemChargeAdjustmentWF	CMU Billing Integration
   CMUUnbilledEventAdjustmentWF	Web Service Integration
   CMUUnbilledNonCurrencyEventAdjustmentWF	Web Service Integration
   CZ PSP Interface	Web Service Integration
   CZ Return	Web Service Integration
   Dynamic Pricing Procedure	Row Set Transformation Toolkit
   ISS Promotion Disconnect Process	ISS Promotion Workflow
   ISS Promotion Upgrade Process	ISS Promotion Workflow
   Oracle Configurator Load	Web Service Integration
   Oracle Verify Complex Product All (Order)	Web Service Integration
   Oracle Verify Complex Product All (Quote)	Web Service Integration
   Oracle Verify Header (Order)	Web Service Integration
   Oracle Verify Header (Quote)	Web Service Integration
   Oracle Verify Item (Order)	Web Service Integration
   Oracle Verify Item (Quote)	Web Service Integration
   Pricing Procedure - Calculate Net Price	Row Set Transformation Toolkit
   SIA External Integration Process	Prepaid Service 8.1
   SIS OM Add Service Charge Order Sub-Process	SIS OM Base Architecture
   SIS OM Add Service Charge Quote Sub-Process	SIS OM Base Architecture
   SIS OM Add Service Charge Sub-Process	SIS OM Base Architecture
   SIS OM Disconnect Products & Services Process	SIS OM Base Architecture
   SIS OM Edit Complex Asset Workflow	SIS OM Base Architecture
   SIS OM Edit Delta Quote Line Item	SIS OM Base Architecture
   SIS OM Edit Service Order Line Item	SIS OM Base Architecture
   SIS OM Modify Products & Services Process	SIS OM Base Architecture
   SIS OM Order Line Item Update Main	SIS OM Base Architecture
   SIS OM Submit Order Process	SIS OM Base Architecture
   SIS OM Suspend / Resume Asset Sub-Process	SIS OM Base Architecture
   SIS OM Suspend / Resume Products & Services Process	SIS OM Base Architecture
   SISOMBillingSubmitOrderWebService	CMU Billing Integration
   Submit Order ASI	COM Workflows
   Submit Quote ASI	COM Workflows
   SWI Account Update Workflow	Web Service Integration
   SWI Address Update Workflow	Web Service Integration
   SWI Asset Status Update	CMU Billing Integration
   SWI Billing Profile Update Workflow	Web Service Integration
   SWI Cancel Sales Order Line Item	Web Service Integration
   SWI Cancel Sales Order_O2C	Web Service Integration
   SWI Configurator Load	Web Service Integration
   SWI Contact Update Workflow	Web Service Integration
   SWI External Account Integration Process	Web Service Integration
   SWI External Account Request Sync Process	Web Service Integration
   SWI External Contact Integration Process	Web Service Integration
   SWI External Contact Req Integration Process	Web Service Integration
   SWI External Contact Request Sync Process	Web Service Integration
   SWI External Customer Req Integration Process	Web Service Integration
   SWI External Product Sync Workflow	Web Service Integration
   SWI Initial Load Non CP Order Release	Web Service Integration
   SWI Parent Order	Web Service Integration
   SWI Special Rating - Synchronize Process	Web Service Integration
   SWI TSQ Order	Web Service Integration
   SWIAdjustmentStatusUpdate	Web Service Integration
   SWICancel Sales Order	Web Service Integration
   SWICopyOrder	Web Service Integration
   SWIOrderUpsert	Web Service Integration
   SWIOrderUpsert_O2C	Web Service Integration
   SWIOrderUpsertSubProcess	Web Service Integration
   SWIQuoteUpsert	Web Service Integration
   SWIReviseOrderValidation	Web Service Integration
   SWISendATPCheck	Web Service Integration
   SWISendATPCheckLine	Web Service Integration
   SWISendCalculateShippingCharge	Web Service Integration
   SWISendCreditCheck	Web Service Integration
   SWISendOrder	Web Service Integration
   SWISendPaymentAuthorization	Web Service Integration
   SWISendQuote	Web Service Integration
   SWISetTBOEndDate	CMU Billing Integration
   SWIValidateDependentOrders	Web Service Integration
   Verify Header (Order)	COM Workflows
   Verify Item (Order)	COM Workflows

3. Check the status of each workflow process listed in Step 1. If it is In-Progress, then make it Completed by deploying the workflow process. If the import of any of the workflows fails, then manually activate them within the Siebel application by performing the following steps:
   1. Log in to the Siebel application as an administrator.
   2. Navigate to the Administration - Business Process screen, Workflow Deployment, and then the Repository Workflow Processes view.
   3. Query for the workflow processes and activate them by selecting them and clicking Activate.

      NOTE:  It is recommended that you reload the runtime events after activating the workflows.