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What's New in This Release

What's New in Siebel Energy Guide, Version 8.1/8.2

Table 1 lists the changes described in this version of the documentation to support this release of the software. The new features described in Table 1 are available in Siebel CRM version 8.1.1.11, Siebel CRM version 8.2.2.4, and later.

Table 1. New Product Features in Siebel Energy Guide, Version 8.1/8.2
Topic
Description

Key Features of Siebel Energy

Modified topic. References multi-site quotes in the table row for the business issue relating to order configuration and management.

Business Functions of Screens in Siebel Energy

Modified topic. Describes the Multi-Site Quotes screen.

Multi-Site Quotes in Siebel Energy

New chapter. Describes multi-site quotes and includes the procedures for creating and updating order line items for multi-site quotes.

Additional Changes

The following documentation changes affect the organization of this guide:

  • Deleted chapter. Web Service Reference for Siebel Energy was deleted because the material in it was moved to Siebel CRM Web Services Reference.

What's New in Siebel Energy Guide Version 8.1, Rev. A

Table 2 lists the changes described in this version of the documentation to support this release of the software.

Table 2. New Product Features in Siebel Energy Guide Version 8.1, Rev. A
Topic
Description

About Integration of Siebel Energy with Oracle Utilities Customer Care and Billing

New topic. Describes the integration of Oracle's Siebel Energy with Oracle® Utilities Customer Care and Billing to synchronize customer and product data between the applications.

Siebel Energy Customer Mapping to Oracle Utilities Customer Care and Billing

New topic. Describes how Siebel Energy customer data is mapped to the corresponding objects in Oracle Utilities Customer Care and Billing.

Oracle Utilities Customer Care and Billing Product Mapping to Siebel Energy

New topic. Describes how Siebel Energy product data is mapped to the corresponding objects in Oracle Utilities Customer Care and Billing.

Adding Addresses to an Account

New topic. Siebel Energy supports seasonal and temporary addresses.

Creating Billing Profiles for Bill Recipients

Modified topic. Siebel Energy supports the selection of bank records from a repository of bank information.

Setting Up Statement Profiles for Secondary Bill Recipients

New topic. You can designate one or more contacts as additional, secondary bill recipients for an account.

Adding Contact Addresses

New topic. Siebel Energy supports seasonal and temporary addresses.

Products in Siebel Energy

New chapter. Describes Siebel Energy-specific information about managing product records.

Entering Bank Information in Siebel Energy

New topic. You can maintain a repository of valid bank information in Siebel Energy to avoid errors during customer interaction.

Workflows for Oracle Utilities Customer Care and Billing Integration

New topic. Describes the workflows that support the integration of Siebel Energy with Oracle Utilities Customer Care and Billing.

Web Service Reference for Siebel Energy

New chapter. Describes a Web Service that supports the integration of Siebel Energy with Oracle Utilities Customer Care and Billing.

Additional Changes

The following documentation changes affect the organization of this guide:

  • Deleted chapter. Oil Well Management has been deleted because the material in it is obsolete.

    
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