Siebel Field Service Guide > Agreements and Entitlements > Workflows for Entitlement Creation and Verification >

FS - Verify Entitlement Activity Workflow

The FS - Verify Entitlement Activity workflow automates the process of verifying entitlements on an activity. This workflow searches for the eligible entitlements and displays these entitlements in a dialog box. For more information about the methods that this workflow calls, see FS Verify Entitlement Business Service.

Figure 7 shows this workflow.

Figure 7. FS - Verify Entitlement Activity Workflow

Workflow Description. This workflow performs the following actions:

1. VerifyEntitlement. This step calls the VerifyServiceEntitlement method to retrieve the eligible service entitlements for an activity.
2. ShowEntitlementPickList. This step calls the ShowEntitlementPickList method to show the relevant entitlements according to the search specification that is passed from the VerifyServiceEntitlement method.