Siebel Insurance Guide > Managing Claims > Process of Managing Claims >
End-User Procedures for Managing Claims
The following list shows tasks call center agents typically perform to create the First Notice of Loss (FNOL):
The following list shows tasks claims adjusters typically perform to review and assign claims:
The following list shows tasks claims adjusters typically perform to create reserves and adjust claims:
The following list shows tasks claims adjusters typically perform to settle claims:
The following list shows tasks special unit investigators typically perform to investigate claims:
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