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About Implementing Automatic Benefits Assignment

To implement the functionality for screening cases for benefits eligibility and the functionality for automatically assigning benefits to cases, administrators can use Oracle Policy Automation Connector to integrate Siebel Public Sector with an application that determines benefits. Data from Siebel Public Sector is relayed to the application. The application determines benefits, and then relays data for the benefit plans, associated benefits, and, if applicable, benefit payments to Siebel Public Sector. For information about using Oracle Policy Automation Connector to integrate Siebel Public Sector with an application that determines benefits, see Oracle Policy Automation Connector for Siebel Developer's Guide on Oracle Technology Network. For information about setting up benefit calculations in an application that determines benefits, see Oracle Policy Modeling User's Guide on Oracle Technology Network.

Although a user cannot delete automatically generated plans, associated benefits, and benefit payments, the user can add other benefits, change benefit products, and add other benefit payments. Later, the user can automatically reassign benefits to the case. For such a reassignment, administrators can configure Oracle Policy Automation to consider or to ignore these added benefits, changed benefit products, and added payments. For more information, see Screening Cases for Benefits Eligibility and Automatically Assigning Benefits to Cases.