A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V - W

A

accessibility features, about   1

accounts

associating with cases   1

associating with incidents   1

accounts payable, about integrating Siebel Public Sector with   1

activities

associating with cases   1

activity plans

associating with cases   1

setting up templates for   1

addresses

associating with cases   1

associating with locations   1

administrative tasks, list of   1

allegations, associating with incidents   1

analytics data source

adding to component definition   1

configuring profile for   1

Analytics module, and Siebel Public Sector   1

Analytics Server, configuring host for   1

appeal cases

about   1

changing fields in snapshot files for   1

completing   1

configuring case categories for   1

configuring snapshot files for   1

creating   1

developing   1

process of configuring   1

process of managing   1

setting up format in snapshot files for   1

appeal requests, accepting or rejecting   1

applications

adding attachments to   1

configuring citizen access to cases for   1

process of configuring   1

process of managing   1

reviewing   1

setting up Siebel Audit Trail for   1

uploading   1

verifying information in   1

viewing cases for   1

approval history, viewing for time sheets   1

approval limits, configuring for time sheets   1

approval templates

creating for benefits cases   1

creating for incidents   1

creating for investigative cases   1

creating for leads   1

process of setting up   1

routing   1

viewing approver lists for   1 ,  2 ,  3

approvals

process of managing for cases   1

processing for time sheets   1

recalling for cases   1

recalling for incidents   1

recalling for leads   1

recalling for time sheets   1

submitting cases for   1

submitting incidents for   1

submitting leads for   1

submitting time sheets for   1

using inbox for   1

arrests, associating with incidents   1

assessment templates, setting up   1

assets, converting to evidence   1

Assignment Manager

and Siebel Public Sector   1 ,  2

using to assign organizations to cases   1

attachments

associating with applications   1

associating with cases   1

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B

benefit data

about controls for   1

button controls for   1

operation controls for   1

transition controls of Status field values for   1

benefits

assigning to service plans   1

gathering information for assessment of   1

process of configuring for cases   1

process of managing for cases   1

processing payments for   1

setting up for service plans   1

setting up programs for   1

using templates to assess   1

viewing payments for   1

benefits assignments to cases

about implementing   1

automatic   1

checking for necessary reassignments of   1

manual   1

reassigning   1

benefits case management responsibility   1

benefits cases

creating orders for   1

roadmap for administering   1

roadmap for managing   1

scenarios for   1

updating   1

updating contacts for   1

viewing benefit history for   1

benefits determination

reviewing details for   1

benefits eligibility

assessing   1

screening cases for   1

bulk entry

using to assign time to cases   1

using to assign time to incidents   1

business components, process of setting up effective dating for   1

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C

calendars

using to assign time to cases   1

using to assign time to incidents   1

using to set up case meetings   1

case approval templates

creating   1 ,  2

viewing approver lists for   1

Case Attachment Rule, description of   1

case categories, configuring for appeal cases   1

Case Evidence Rule, description of   1

Case Lead Rule, description of   1

case records

adding accounts to   1

adding activities to   1

adding addresses to   1

adding attachments to   1

adding contacts to   1

adding literature to   1

adding notes to   1

associating with activity plans   1

using Assignment Manager to assign organizations to   1

Case Rule, description of   1

case serialization, about   1

case time

assigning using bulk entry   1

assigning using calendars   1

assigning using time sheets   1

assigning using time tracker   1

case workflows, activating   1

cases

about management of   1

closing and reopening   1

configuring citizen access to   1

copying   1

creating from incidents   1

creating records for   1

disassociating from master cases   1

process of developing   1

process of managing approvals for   1

recalling approvals for   1

reviewing for quality assurance   1

roadmap for managing   1

submitting for approvals   1

using views to add details to   1

viewing by status   1

categories, for Status field values   1

child serialization rules, about   1

child-welfare incidents, assessing   1

circumstances, associating with incidents   1

component definition, adding analytics data source to   1

configuration file, adding profile parameters to   1

constant values, using with serialization rules   1

contact matching

configuring   1

performing   1

contacts

adding immigration contact details   1

administering identity records for   1

associating with cases   1

creating identity records for   1

documenting credentials for immigration contacts   1

documenting identity history for immigration contacts   1

updating for benefits cases   1

court information, managing for cases   1

credentials

administering records for   1

documenting for immigration contacts   1

customer portals, for an agency   1

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D

disease records

creating   1

developing details for   1

managing response inventory for   1

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E

effective date button

configuring dialog box for   1

effective dating

about   1

enabling   1

implementing tracking for   1

process of setting up for business components   1

effective dating fields

changing data in   1

changing values in   1

creating and positioning views for history of   1

creating and updating business components for   1

creating and updating tables for   1

creating applets for history of   1

deleting values in   1

registering views for history of   1

setting up views of history for   1

verifying changes to   1

viewing history for values in   1

effective dating records

adding   1

changing data in   1

creating and updating business components for   1 ,  2

creating and updating tables for   1 ,  2

deactivating   1

verifying changes to   1

viewing history for   1

eligibility

assessing benefits for   1

gathering information to assess benefits for   1

screening case benefits for   1

using templates to assess benefits for   1

Eligibility button, configuring   1

embedded analytics, process of configuring   1

entities, in sample rulebase   1

evidence

about tracking   1

converting from assets   1

copying   1

creating records for   1

process of managing   1

using views to add details to   1

Evidence Attachment Rule, description of   1

evidence serialization, about   1

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F

field history

creating and positioning views of   1

creating applets for   1

registering views of   1

setting up views of   1

field values

about effective dating for   1

designating deletion authority for approved entries for   1

implementing for effective dating   1

setting up for effective dating   1

Status fields for   1

using with serialization rules   1

future dating   1

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G

Geographic Information System (GIS)   1

group suspects

creating profiles for   1

managing profiles for   1

using views to add details to   1

groups

creating profiles for   1

managing profiles for   1

using views to add details to   1

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H

health threat cases

creating and modifying topic content for   1

creating disease records for   1

developing disease details for   1

managing calls for   1

managing disease response inventory for   1

process of managing   1

scenarios for   1

searching for topics for   1

health topics

creating and modifying content in   1

searching for information in   1

HLS Case Evaluate Assessment workflow   1

HLS Incident Evaluate Assessment workflow   1

home page

adding images to   1

maintaining images for   1

host, configuring for Analytics Server   1

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I

identity history, documenting   1

iHelp, setting up for Siebel Public Sector   1

immigration contact records

adding details to   1

creating identity records for   1

documenting credentials for   1

documenting identity history for   1

immigration contacts

administering credential records for   1

administering identity records for   1

administering visitor stay records for   1

configuring screen for   1

process of administering   1

process of managing   1

scenarios for   1

immigration workflows, activating   1

Inactive field, configuring in user interface   1 ,  2

inbox, approving cases, leads, and incidents in   1

incident approval templates

creating   1

viewing approver lists for   1

incident case management responsibility   1

incident records

adding accounts to   1

adding allegations to   1

adding arrests to   1

adding circumstances to   1

adding offenders to   1

adding offenses to   1

adding subjects to   1

adding victims to   1

incident time

assigning to using time tracker   1

assigning using bulk entry   1

assigning using calendars   1

assigning using time sheets   1

incidents

configuring as serialization parent object   1

creating records for   1

eliminating approval requirement for escalations of   1

escalating to cases   1

example of configuring attachment serialization for   1

process of managing   1

recalling approvals for   1

submitting for approvals   1

using views to add details to   1

inventory

managing medical transactions for   1

setting up locations for   1

investigative case management responsibility   1

investigative cases

creating group profiles for   1

process of administering   1

roadmap for managing   1

scenarios for   1

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K

key features, about   1

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L

lead approval templates

creating   1

viewing approver lists for   1

Lead Attachment Rule, description of   1

lead serialization, about   1

Lead Sub-Lead Rule, description of   1

leads

copying   1

creating records for   1

process of managing   1

recalling approvals for   1

submitting for approvals   1

using views to add details to   1

Link History button

configuring dialog box for   1 ,  2

configuring in user interface   1 ,  2

Lists of Values (LOVs)

for allegations   1

for categories   1

for offenses   1

setting up   1

literature, associating with cases   1

locations

about   1

about Geographic Information System (GIS) integration   1

about using Universal Transverse Mercator (UTM) values   1

associating with addresses   1

defining   1

LOVs

See Administrative Tasks for Siebel Public Sector

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M

master cases

associating manually created cases with   1

associating nonbenefits cases with   1

disassociating cases from   1

viewing   1

medical inventory, managing transactions for   1

meetings, managing with case calendars   1

menu items, configuring in user interface   1 ,  2

mobile synchronization, setting up   1

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N

nonbenefits cases, associating with master cases   1

notes, associating with cases   1

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O

offenders, associating with incidents   1

offenses

associating with incidents   1

setting up LOVs for   1

orders, creating for benefits cases   1

organizations, using Assignment Manager to assign to cases   1

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P

parent serial numbers, using with serialization rules   1

parent serialization rules, about   1

payments

processing for benefits   1

setting up profiles for   1

viewing for benefits cases   1

Policy Automation Assess IO workflow   1

Policy Automation Assess workflow   1

Policy Automation Save Session IO Post workflow   1

portals, for an agency   1

profile parameters, adding to configuration file   1

profile, configuring for analytics data source   1

programs, setting up for benefits   1

proxies, setting up for time assignments   1

PS Object Approval Main Process workflow   1

PUB Application Upload workflow   1

PUB Archive Process workflow   1

PUB Attach Case Snapshot workflow   1

PUB Create Case From Incident workflow   1

PUB Create Case From SR workflow   1

PUB Create Evidence From Asset workflow   1

PUB Eligibility Determination workflow   1

PUB Eligibility Determination Workflow for IO Mappings   1

PUB Eligibility Determination Workflow Main   1

PUB Eligibility Determination Workflow Main For IO Mappings   1

PUB Flag Related Cases Batch Mode Process workflow   1

PUB GOV Case Re-open (eService) workflow   1

PUB HLS Create Case workflow   1

PUB HLS Display Error workflow   1

PUB HLS Go To View workflow   1

PUB Immigration Credential Expiry workflow   1

PUB Immigration Overdue Days No Visa workflow   1

PUB Immigration Overdue Days workflow   1

PUB OPA Create Session workflow   1

PUB OPA Intake workflow   1

PUB Scan This Case for Info Changed workflow   1

PUB Screening Determination Workflow for IO Mappings   1

PUB Screening Determination Workflow Main For IO Mappings   1

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Q

quality assurance templates

setting up   1

using   1

Quickfill templates, creating   1

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R

records

about effective dating for   1

designating deletion authority for approved entries for   1

implementing for effective dating   1

setting up for effective dating   1 ,  2

Status fields for   1

Regenerate All button, using   1

release, what's new   1

reports, for Siebel Public Sector   1

response management

creating disease records for   1

developing disease details for   1

managing calls for   1

managing disease response inventory for   1

searching for health topics for   1

responsibilities

about   1

assigning   1

for benefits case management   1

for incident management   1

for investigative case management   1

for threat and response management   1

risk assessments, configuring thresholds for   1

rulebase project, extracting   1

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S

sample rulebase

about   1

configuring decision report generation for   1

configuring document generation for   1

deploying for eligibility determination   1

deploying for intake   1

entities in   1

source rules for   1

system rules for   1

Screening button, configuring   1

serial number buttons

creating   1

disabling   1

serial numbers

about regenerating   1

generating for leads   1

generating for subleads   1

serialization

about generating new serial numbers for   1

creating serial number buttons for   1

disabling   1

example of configuring   1 ,  2

viewing configuration for   1

serialization attribute types   1

serialization rules

about attribute types for   1

about child   1

about editing default   1

about parent   1

adding new   1

adding parent business objects for   1

creating records for   1

list of   1

service plans

assigning benefits to   1

creating for cases   1

process of managing for cases   1

setting up benefits for   1

service providers, about working with   1

Siebel Audit Trail, setting up for applications   1

Siebel Public Sector

about   1

about integrating with accounts payable   1

Siebel SmartScript, using to gather benefits assessment information   1

snapshot files

changing fields in   1

configuring for appeal cases   1

setting up format in   1

sources rules, for sample rulebase   1

Status field values

categories for   1

transition controls of   1

Status fields

of field values for effective dating   1

of records for effective dating   1

stays

about workflows for   1

administering   1

creating records for   1

subjects, associating with incidents   1

suspected health threats, managing calls for   1

SWISendPaymentInstructions workflow   1

symbolic URLs, configuring   1

system rules, for sample rulebase   1

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T

tax cases

about management of   1

scenarios for   1

templates

for activity plans   1

for assessments   1

Quickfill   1

using to assess benefits   1

threat and response management responsibility   1

time

process of managing for cases   1

process of managing for incidents   1

time assignments, setting up proxies for   1

time entry

configuring constraints for   1

configuring views for   1

time management, process of configuring   1

time reports

running for cases   1

running for incidents   1

time sheets

approving   1

configuring user approval limits for   1

process of managing approval for   1

processing   1

recalling approvals for   1

submitting for approvals   1

using to assign time to cases   1

using to assign time to incidents   1

viewing approval history for   1

time tracker

using to assign time to cases   1

using to assign time to incidents   1

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U

Universal Transverse Mercator (UTM)   1

Update Time Sheet Status workflow   1

user approval limits, configuring for time sheets   1

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V

verification templates

setting up   1

using   1

victims, associating with incidents   1

visitor stays

about workflows for   1

administering   1

creating records for   1

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W

Warning Level Indicator, changing image   1

what's new   1

workflows

activating   1

configuring and activating   1

for applications   1

for approvals   1

for benefits cases   1

for cases   1

for immigration   1

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