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Adding Addresses to Cases


You can add existing and new addresses to cases using the Addresses view in the Case List view of the Cases screen. For more information about how administrators define locations and associate addresses with locations, see Defining Locations.

This task is a step in Process of Developing Cases.

To add an address to a case

  1. Navigate to the Cases screen, then the Case List view.
  2. Drill down on the Case Name field of the case record.
  3. Click the Addresses view tab.
  4. Create a new record or complete the fields as appropriate.
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