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Siebel Public Sector Guide > Managing Benefits Cases > Changing Data in Effective Dating Records > Verifying Changes to Effective Dating RecordsWhen an agent creates an entry for a record in the Link History dialog box, the Status field, if it appears in the dialog box, is automatically populated with a value of Pending. If administrators enable the Status field for an effective dating record, then the Status field appears in the Link History dialog box for the record. For more information about enabling the Status field for an effective dating record, see Implementing Effective Date Tracking. For the Status field value of Pending, the rules engine does not use the entry to determine benefits when benefit plans are generated for the case. If an agent changes the Status field value to Rejected or Cancelled, then the rules engine still does not use the entry to determine benefits. If an agent changes the Status field value to Approved, then the rules engine uses the entry to determine benefits. Only agents with the proper authority can change the Status field value to Cancelled or Approved. Administrators set up this authority when they implement effective date tracking. For more information about setting up this authority, see Implementing Effective Date Tracking. Before changing a Status field value, an agent with the proper authority verifies the entry. This verification might involve reviewing supporting documentation for the entry or contacting people to check the validity of the entry. After verifying the entry, the agent performs the procedure in this topic to complete the verification. To verify a change to an effective dating record
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