Siebel Public Sector Guide > Administering Siebel Public Sector > Process of Configuring Time Management >

Configuring Constraints for Time Entry

Administrators can configure the period of time that users are allowed to assign time to a case or incident after that case or incident is closed. For example, if a case closes on day 1, and if the administrator configures a period of 5 days for cases, then users cannot assign time to that case on day 7 or later. For more information about assigning time to cases, see Process of Managing Case Time. For more information about assigning time to incidents, see Process of Managing Incident Time.

This task is a step in Process of Configuring Time Management.

To configure the constraints for time entry

1. Log in to Siebel Tools as an administrator.
2. Navigate to Object Explorer, then Business Component.
3. To configure the period of time that users are allowed to assign time to a case after that case is closed, complete the following steps:
   1. Query for the PUB Case Time Item business component.
   2. Navigate to Business Component, then Business Component User Prop.
   3. Change the value for the Allowed to Add Time Entry After Closed: Case user property.
4. To configure the period of time that users are allowed to assign time to an incident after that incident is closed, complete the following steps:
   1. Query for the PUB Incident Time Item business component.
   2. Navigate to Business Component, then Business Component User Prop.
   3. Change the value for the Allowed to Add Time Entry After Closed: Incident user property.
5. Compile the objects for your changes into the Siebel Repository File.