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Process of Configuring Appeal Cases

This process consists of tasks that administrators typically perform when configuring appeal cases. Your agency might follow a different process according to its business requirements.

To configure appeal cases, administrators perform the following tasks:

• Configuring Case Categories for Appeal Cases
• Setting Up Format in Snapshot Files for Appeal Cases
• Changing Fields in Snapshot Files for Appeal Cases
• Configuring Snapshot Files for Appeal Cases

This process is a step in Roadmap for Administering Benefits Cases.