Siebel Installation Guide for UNIX > Additional Postinstallation and Configuration Tasks > Additional Tasks for the Siebel Web Server Extension and the Web Server >

Restarting the Web Server

You must restart the Web server (or Web servers) after you have finished installing Siebel CRM version 8.1.1.11 or version 8.2.2.4 as a patch installation (migration installation) on the computers where you installed Siebel Enterprise Server or Siebel Web Server Extension (SWSE).

The restart is required because the Web server must be able to create a directory to contain static files required for the current version of the Siebel application (corresponding to the latest Siebel CRM release). This directory is created as SWSE_ROOT/public/lang_code/build_number, where:

• SWSE_ROOT is the location where the SWSE is installed
• lang_code is each installed language (such as ENU for U.S. English)
• build_number is the current build number of the installed Siebel software

The build_number directory and other directories are created on the Web server when the first SWSE request is made after you install any Siebel Business Applications release. This directory is populated with static files copied from the Siebel Server directory SIEBSRVR_ROOT/webmaster/siebel_build. The contents of these directories are updated on the Web server each time that the Web server restarts, or when an administrator enters a Web update command in the browser. After a build-specific directory is created on the SWSE, directories representing earlier builds are no longer used.

Failure to restart the Web server after installing the current release for Siebel Enterprise Server and for the SWSE means that the directories described above will not be created on the Web server, which causes the Siebel login screens to stop responding. For detailed information about how to stop and restart the Web server, see Requirements for Stopping and Starting the Web Server.

This topic is part of Additional Tasks for the Siebel Web Server Extension and the Web Server.

Related Topics

About the Siebel Enterprise Security Token

Updating Web Server Static Files Using the Siebel Enterprise Security Token

Requirements for Stopping and Starting the Web Server

Related Books

Siebel Security Guide