Siebel Installation Guide for UNIX


What's New in This Release


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Preparing to Install Siebel Business Applications

About the Deployment Planning Worksheet

About Installing Siebel Releases

About Installing in Upgrade Environments

About the Windows and UNIX Versions of This Guide

Overview of Installing Siebel Business Applications

General Considerations in Planning Your Siebel Deployment

Planning Topologies

Preparing the Hardware

Planning Siebel Server Load Balancing

Planning Disk Space Requirements

Planning RDBMS Installation and Configuration

Managing Siebel Image Directories and Media Files

Managing Temporary Disk Space Required by Siebel Installers and Wizards

The Language in Which Siebel Installers and Wizards Run

Installing Multiple Instances of Siebel Business Applications

Specifying the Locale for Siebel Business Applications

Specifying the Locale for Your UNIX Operating System

Setting Permissions and Ownership

Installing Siebel Business Applications from a Remote Server Computer

Restrictions on Host Names for Siebel Gateway Name Server and Siebel Server

Restrictions on Names for Siebel Enterprise Server and Siebel Server

File and Directory Naming Conventions

Creating the Siebel File System

Creating the Siebel Service Owner Account


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Configuring the RDBMS

Overview of Database Configuration

Configuring an Oracle Database for Siebel Business Applications

Guidelines for Selecting a Language for Oracle Database

Guidelines for Configuring Settings in the init.ora File

Guidelines for Sizing Redo Logs for an Oracle Database

Guidelines for Creating Oracle Table Spaces

Guidelines for Sizing the Oracle Database

Guidelines for Creating Temporary Oracle Table Spaces

Guidelines for Overriding Oracle Default Table Spaces for Database Objects

Guidelines for Creating Oracle Database Objects

Guidelines for Ongoing Oracle Database Administration

Guidelines for Using Real Application Clusters for an Oracle Database

Configuring an IBM DB2 Database for Siebel Business Applications

Guidelines for Setting IBM DB2 Database Manager Configuration Parameters

Guidelines for Selecting a Language for IBM DB2

Guidelines for Creating the IBM DB2 Database

Guidelines for Setting IBM DB2 Configuration Parameters

Guidelines for Setting Up IBM DB2 Bufferpools

Guidelines for Creating IBM DB2 Table Spaces

Guidelines for Overriding IBM DB2 Default Table Spaces for Database Objects

Guidelines for Preventing IBM DB2 from Running Out of ODBC Statement Handles

Guidelines for Increasing the Number of IBM DB2 User Processes Under AIX

Guidelines for Determining IBM DB2 Log Space

Guidelines for Archiving IBM DB2 Log Files

Guidelines for Creating IBM DB2 Database Objects

Guidelines for Managing IBM DB2 Fragmentation


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Creating the Siebel Installation Image on the Network

Obtaining Siebel Installation Media Files

Siebel Installation Media Contents

Preparing to Create a Siebel Installation Image

Determine Location for Siebel Media Files and Siebel Images

Requirements for Siebel Image Directories

Cross-Platform Issues When Creating Siebel Image Directories

Requirements for Running Image Creator Utility

Creating a Siebel Installation Image

Running Siebel Image Creator in GUI Mode

Running Siebel Image Creator in Console Mode

Troubleshooting Siebel Image Creation


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Installing Siebel Enterprise Server and Related Components

Overview of Installing and Configuring Servers in a Siebel Deployment

Process of Installing and Configuring Servers in a Siebel Deployment

Installation and Configuration Methods by Deployment Type

Small to Medium-Sized Deployments

Medium-Sized Deployments

Large Deployments

Requirements for Siebel Enterprise Server Installation and Configuration

General Requirements for Siebel Enterprise Server Installation and Configuration

Requirements for Siebel Gateway Name Server Installation and Configuration

Requirements for Siebel Server Installation and Configuration

Requirements for Siebel EAI Connector Installation

About Installing and Deploying Siebel Business Applications with Multiple Languages

Scenarios for Installing and Deploying Multiple Languages

Installing and Deploying All Required Languages Once

Installing All Required Languages but Deploying Some Languages Later

Installing and Deploying Additional Languages

Configuring Connectivity to the Siebel Database

Verifying Network Connectivity for the Siebel Server Computer

Installing Siebel Enterprise Server Components

Reviewing the Siebel Enterprise Server Installation

Reviewing the Installation for Siebel Gateway Name Server

Reviewing the Installation for Siebel Server

Reviewing the Installation for the Database Configuration Utilities

Installing Siebel Management Agent and Siebel Management Server

About Siebel Management Agent and Siebel Management Server

Requirements for Installing Siebel Management Agent and Siebel Management Server

Installing Siebel Management Agent

Installing Siebel Management Server

Command-Line Options for Siebel Installers and Wizards


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Configuring Siebel Enterprise Server and Related Components

About Configuring Siebel Enterprise Server and Related Components

Configuration Wizard Changes in Release 8.0 and Later

Configuration Wizards Associated with Installable Components

Configuration Wizards and Associated Model Files

Launching the Siebel Configuration Wizard

Procedures for Launching Configuration Wizards

Configuration Wizard Syntax Elements

Commands for Launching Configuration Wizards

Performing Configuration Tasks

Performing Tasks for Configuring Siebel Gateway Name Server, Siebel Enterprise, and SWSE Logical Profile

Settings for Configuring the Siebel Gateway Name Server

Settings for Configuring the Siebel Enterprise

Performing Tasks for Configuring the Siebel Server

Settings for Configuring the Siebel Server

Performing Tasks for Configuring the Siebel Database

Performing Tasks for Configuring the SWSE

Verifying the Siebel Gateway Name Server Has Started

Configuring the Siebel Gateway Name Server for Automatic Start

Configuring Siebel Gateway Name Server for Automatic Start on AIX

Configuring Siebel Gateway Name Server for Automatic Start on HP-UX

Configuring Siebel Gateway Name Server for Automatic Start on Linux or Solaris

Postinstallation Tasks for Siebel Server

Verifying the ODBC Data Source

Verifying the ODBC Data Source for Oracle Database

Verifying the ODBC Data Source for IBM DB2

Establishing Network Connectivity for Mobile Users

Preparing to Run Siebel Server Components After Installation and Configuration

Enabling and Disabling Server Component Groups

Enabling and Disabling Language-Specific AOMs and Adding Languages

Synchronizing Batch Components

Saving Component Job Definitions in an Upgrade Scenario

Migrating Siebel Enterprise Server and Siebel Server Parameter Settings

Configuring Load Balancing for Siebel Business Applications

Generating the Load Balancing Configuration File (lbconfig.txt)

Setting Up a Third-Party HTTP Load Balancer

Setting the Load Balancer Connection Time-Out

Monitoring Servers with Siebel Native Load Balancer or Third-Party HTTP Load Balancers

Configuring the Siebel Server for Automatic Start

Configuring the Siebel Server for Automatic Start on AIX

Configuring the Siebel Server for Automatic Start When Installed as Root on HP-UX, Linux, or Solaris

Configuring the Siebel Server for Automatic Start When Not Installed as Root on HP-UX, Linux, or Solaris

Managing Environment Variables

Installing Additional Siebel Servers for an Existing Siebel Enterprise Server

Troubleshooting Siebel Enterprise Server Installation and Configuration

Troubleshooting Siebel Gateway Name Server Installation and Configuration

Troubleshooting Siebel Server Installation and Configuration

Troubleshooting the ODBC Data Source Connection

Configuring Siebel Management Agent and Siebel Management Server

About Configuring Siebel Management Agents and Siebel Management Server

Process of Configuring Siebel Management Agents and Management Server

Creating the Siebel User for Siebel Diagnostic Tool

Configuring Siebel Management Agent

Configuring Siebel Management Server

Using Perl Scripts to Register Additional Siebel Management Agents or to Configure Siebel ADM

Restarting Siebel Management Server After Installation and Configuration


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Configuring the Siebel Database

About the Siebel Database and the Database Configuration Utilities

Process of Configuring the Siebel Database

Requirements for Configuring the Siebel Database

Setting Up Your Environment to Support Global Time Zone

Creating Table Owner and Administrator Accounts

Installing the Stored Procedures and User-Defined Functions on IBM DB2

Configuring the Siebel Database on the RDBMS

Installing the Siebel Database Components

Reviewing the Log Files for Siebel Database Installation

Verifying System Preferences and Other Settings for Database Code Page

Populating the Siebel File System

Importing a Siebel Repository into the Siebel Database

Importing a Siebel Repository

Reviewing the Log Files for Repository Import for the Siebel Database


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Installing and Configuring the Siebel Web Server Extension

About Siebel Web Server Extension (SWSE)

Process of Installing and Configuring the SWSE

Requirements for SWSE Installation and Configuration

Installing the Web Server

Installing the SWSE

Configuring the SWSE

Creating the SWSE Logical Profile

Settings for Creating the SWSE Logical Profile

Applying the SWSE Logical Profile

Settings for Applying the SWSE Logical Profile

Postinstallation Tasks for the SWSE and the Web Server

Reviewing the Installation for the SWSE

Reviewing the Log Files for the SWSE

Configuring the Web Server

Verifying Virtual Directories on the Web Server

Creating Custom Virtual Directories

Setting SWSE and Virtual Directory Permissions

Granting User Permissions on the Web Server

Configuring IBM HTTP Server for Linux Operating Systems

Configuring HP Apache Web Server for Optimal Performance

Configuring Sun Java System Web Server to Accept the SWSE

Enabling HTTP Compression for Siebel Business Applications

Editing the SWSE Configuration File (eapps.cfg)

Configuring the Default HTTP and HTTPS Ports for the Web Server

Updating Web Server Static Files on SWSE Using the Siebel Enterprise Security Token

Troubleshooting SWSE Installation


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Installing Siebel Mobile Web Clients

About Installing the Siebel Client

Process of Installing the Siebel Client

Preinstallation Tasks for the Siebel Client

Installing the Siebel Mobile Web Client and Developer Web Client

Installing the Siebel Sample Database

Importing Non-ENU Repository and Seed Data into the Siebel Sample Database

Postinstallation Tasks for the Siebel Client

Configuring the Siebel Client When Siebel VB or Siebel eScript Is Not Licensed

Verifying the Siebel Client Directory Structure

Logging in to Your Siebel Application

Siebel Client Shortcuts and Startup Options

Siebel Client Shortcuts

Siebel Client Startup Options

Creating Custom Siebel Application Shortcuts

Using Siebel QuickStart with the Siebel Mobile Web Client


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Installing Siebel Tools

About Installing Siebel Tools

Process of Installing Siebel Tools

Requirements for Siebel Tools Installation

Installing the Siebel Tools Client

Postinstallation Tasks for Siebel Tools

Verifying Successful Installation of Siebel Tools

Verifying the Siebel Tools Directory Structure

Verify Read and Write Access to Siebel Tools Directories

Verify Siebel Tools ODBC Data Sources


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Installing Siebel Charts

Process of Installing Siebel Charts

Installing Siebel Charts

Configuring Siebel Charts

Changing the Siebel Charts Server Used by Web Clients


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Installing and Configuring in Unattended and Console Modes

About Unattended or Console Mode Installation and Configuration

Descriptions of Unattended or Console Mode Installation

Siebel Modules for Unattended or Console Mode Installation

Combinations of Installation and Configuration Modes

About Installation and Configuration Response Files

Installing and Configuring in Unattended Mode

Generating Installation and Configuration Response Files

Editing siebel.ini Files for Unattended Installation and Configuration

Running Unattended Installation from the Command Line

Installing and Configuring in Console Mode

Editing siebel.ini Files for Console Mode Installation

Running Console Installation from the Command Line


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Verifying Your Server Environment

About the Environment Verification Tool

About the EVT Configuration File

Launching the EVT Utility

Running EVT in Query Mode

Optional EVT Command-Line Flags

Available EVT Output Formats

Changing EVT Output Text


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Uninstalling Siebel Business Applications

About Uninstalling Siebel Business Applications

Uninstalling Earlier Versions of Siebel Business Applications

Uninstalling Siebel Enterprise Server Software

Uninstalling Siebel Web Server Extension

Uninstalling Siebel Management Server

Uninstalling Siebel Management Agent

Uninstalling Siebel Strong Encryption Pack

Uninstalling Siebel Clients and Siebel Tools

Uninstalling Siebel Charts

Troubleshooting Uninstallation


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Deployment Planning Worksheet

Team Lead Summary

Enterprise Server Names and Installation Directories

Siebel Accounts, Host Names, and Static IP Addresses

Cluster Deployment Data

Ports and RDBMS Details Data

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Siebel Installation Guide for UNIX Copyright © 2010, Oracle and/or its affiliates. All rights reserved. Legal Notices.