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Rolling Back the Siebel Web Server Extension
Use the following procedure to roll back the current release of the Siebel Web Extension (SWSE) software on a single computer and revert to the previously installed software version. You can do this only when you have installed Siebel CRM version 184.108.40.206 or version 220.127.116.11 as a patch installation (migration installation) for an existing installation of Siebel CRM version 8.1.1.x or version 8.2.2.x.
NOTE: To be able to roll back to a previous version, you must have retained the backup directory to which the previous installation was moved during the migration installation. During that installation, if the original SWSE installation directory was named
sweapp, then it was renamed from
This topic is part of Uninstalling Siebel Enterprise Server or Siebel Web Server Extension.
To roll back the Siebel Web Server Extension
- Review all of the information in About Uninstalling Siebel Business Applications, particularly the requirements and limitations.
- Verify that the renamed original directory, such as
- Stop the Web server.
- Stop any active Oracle Configuration Manager processes.
- You must use the correct rollback uninstallation method for your situation, as follows. For more information, see Requirements for Uninstalling Siebel Business Applications.
- If you originally installed version 8.1.1 (using the InstallShield installer) and are now rolling back to version 8.1.1 through version 18.104.22.168, then use the Oracle Universal Installer uninstallation option to uninstall Siebel CRM version 22.214.171.124. Follow the procedure described in Uninstalling the Siebel Web Server Extension, but do not remove configuration data. After performing this task, go to Step 10. (Step 6 through Step 9 do not apply in this case.)
- If you are rolling back to version 126.96.36.199 or later or version 8.2.2 or later, then use the manual steps that follow. Go to the next step. (Step 6 through Step 9 apply in this case only.)
- Delete the directory representing the current installation of SWSE for Siebel CRM version 188.8.131.52 or version 184.108.40.206. For example, if the directory name is
sweapp, then delete this directory.
- Rename the backup directory representing the previously installed software to use the original installation directory name for SWSE. Rename the original (renamed) directory, such as
sweapp (or whatever your original directory name was).
- Delete the program folder that was created for version 220.127.116.11 or version 18.104.22.168, which contains the shortcut for running the SWSE Configuration Wizard.
NOTE: After the rollback, in order to run the SWSE Configuration Wizard, you must use the wizard shortcut for the version of the software that you rolled back to. Additional requirements apply to the post-rollback environment.
- If you rolled back to version 22.214.171.124 or later or version 8.2.2 or later, then verify the version number by using the
opatch command, as described in Verifying Installation for the Siebel Web Server Extension.
- Restart the Web server.
- If Oracle Configuration Manager was not configured before you performed a migration installation of SWSE, then, after a rollback to the original installation, you must configure this instance of Oracle Configuration Manager manually in order for it to function properly.