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Roadmap for Installing and Configuring Siebel Business Applications for a New Deployment


Use this roadmap to guide you in performing the installation and configuration tasks for deploying the current release of Siebel CRM, where there is no existing installation or Siebel database. The current release is Siebel CRM version 8.1.1.11 or version 8.2.2.4 (Siebel Innovation Pack 2013).

Figure 2 presents a simplified view of the installation and configuration tasks for server-based modules that apply for a new deployment.

Figure 2. Installing and Configuring Servers for a New Deployment

A Siebel database must exist before you can configure the Siebel Server, in order to provide authentication for access to the Siebel Gateway Name Server. You install Database Configuration Utilities and the first Siebel Server on the same computer where you install Siebel Gateway Name Server.

NOTE:  In addition to the tasks listed in this topic, it is recommended that, for each applicable Siebel module, you install the latest Siebel Patchset release. Install the patchset after you install Siebel CRM version 8.1.1.11 or version 8.2.2.4 and before you run the Siebel Configuration Wizards. In some cases, installing a particular Siebel Patchset release might be required. For more information, see About Siebel CRM Releases.

The installation process for Siebel Business Applications for a new deployment requires multiple tasks that you perform in the following general sequence:

  1. Create the network images for all applicable releases of Siebel CRM:
    • Create a network image for the current release, Siebel CRM version 8.1.1.11 or version 8.2.2.4.
    • Create a network image for Siebel CRM version 8.1.1 or version 8.2.2, for modules such as Siebel Web Client, Siebel Tools Client, or Siebel Management Server.
    • Create a network image for the latest Siebel Patchset release.

      See Creating the Siebel Installation Image on the Network.

  2. For the Siebel Enterprise Server, install the current release, Siebel CRM version 8.1.1.11 or version 8.2.2.4. Install the following Siebel Enterprise Server components:
    1. Siebel Gateway Name Server
    2. Siebel Server (install with the Siebel Gateway Name Server)
    3. Database Configuration Utilities (install with the first Siebel Server)

      See Installing Siebel Enterprise Server Components and the Siebel Web Server Extension.

  3. Configure the following Siebel Enterprise Server modules, in the sequence shown:
    1. Siebel Gateway Name Server
    2. Siebel Enterprise on the Siebel Gateway Name Server computer

      See Configuring Siebel Enterprise Server Components and the Siebel Web Server Extension.

  4. Configure the RDBMS.

    See Configuring the RDBMS.

  5. Install the Siebel database.

    This task installs a Siebel database for the current release, Siebel CRM version 8.1.1.11 or version 8.2.2.4. This database contains schema changes, Siebel Repository changes, and seed data for Siebel CRM functionality through the current release.

    See Installing the Siebel Database on the RDBMS.

  6. Obtain updated Siebel Repository files (SRF files).

    See Obtaining Updated Siebel Repository Files.

  7. Configure the Siebel Server, and perform the postinstallation tasks.

    NOTE:  For a new deployment, you installed a Siebel Server and the Database Configuration Utilities on the Siebel Gateway Name Server computer. Configuring and deploying this Siebel Server is optional. You must run the Database Configuration Wizard and install the Siebel database before you can configure this Siebel Server or any Siebel Server. For more information, see Requirements for Siebel Gateway Name Server Authentication. You must install and configure a Siebel Server before you can configure the Siebel Web Server Extension (SWSE).

    See Configuring Siebel Enterprise Server Components and the Siebel Web Server Extension and Additional Postinstallation and Configuration Tasks.

  8. For the Siebel Web Server Extension (SWSE), install the current release, Siebel CRM version 8.1.1.11 or version 8.2.2.4.

    See Installing Siebel Enterprise Server Components and the Siebel Web Server Extension.

  9. Configure the Siebel Web Server Extension in the following sequence:
    1. Configure the logical profile for the SWSE on the Siebel Gateway Name Server computer.
    2. Apply the SWSE logical profile on the Web server computer where you installed SWSE.

      See Configuring Siebel Enterprise Server Components and the Siebel Web Server Extension and Additional Postinstallation and Configuration Tasks.

  10. (Optional) If you are using Siebel load balancing, then generate the load balancing configuration file lbconfig.txt after installing and configuring participating Siebel Servers. Place the file in the SWSE logical profile directory, and reapply the logical profile.

    For more information, see Process of Configuring Load Balancing for Siebel Business Applications.

  11. (Optional) For Siebel Mobile Web Clients or Developer Web Clients, install the base release, Siebel CRM version 8.1.1 or version 8.2.2. Then install the current release as a patch release for the existing installation of the base release.

    See Installing Siebel Web Clients and Siebel Tools.

  12. For Siebel Tools, install the base release, Siebel CRM version 8.1.1 or version 8.2.2. Then install the current release as a patch release for the existing installation of the base release.

    See Installing Siebel Web Clients and Siebel Tools.

  13. Verify the installation of Siebel Business Applications modules.

    See Verifying and Troubleshooting Your Installation.

  14. (Optional) Install additional Siebel modules. For Siebel Management Server, install the base release, Siebel CRM version 8.1.1 or version 8.2.2, and then install the current release as a patch release for the existing installation of the base release. See the following:
  15. (Optional) Install and configure additional Siebel Server instances or additional Web server and SWSE instances if they are required for your deployment.
  16. Install any required third-party products.

    See the Certifications tab on My Oracle Support. See also the Siebel Business Applications Third-Party Bookshelf in the product media pack on Oracle Software Delivery Cloud.

  17. (Optional) Install Siebel Search software.

    For specific guidelines and requirements about installing search software, see Siebel Search Administration Guide.

  18. Perform any additional postinstallation tasks.

    See Additional Postinstallation and Configuration Tasks.

Related Topics

Roadmap for Installing and Configuring Siebel Business Applications in an Upgrade Case (Existing Database)

Roadmap for Installing Siebel Business Applications in a Patch Installation Case (Existing Installation)

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