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Configuring Nonjoined Generic Recipients

To configure nonjoined generic recipients for a business component, specify values for the following business component user properties:

• Recipient Email Address Field. The business component field from which email address data is obtained for the Send Email command.

  For example, in the Contact business component, your application might use the Email Address field for email address data. In this scenario, Recipient Email Address Field must specify the Email Address field. (This field is specified by default.)

• Recipient Fax Address Field. The business component field from which fax address data is obtained for the Send Fax command.

  For example, in the Contact business component, your application might use the Fax Phone # field for fax address data. However, Recipient Fax Address Field must specify the Fax Address field. (This field is specified by default.) Fax Address is a calculated field that prepares fax addressing data obtained from the Fax Phone # field for use with your fax server.

  The formatting for fax-related fields depends on your fax server requirements. By default, the calculated field value for the Fax Address field contains fax formatting that applies to OpenText RightFax and specifies the email account that the fax server monitors. You must modify all such field values as appropriate for your specific fax integration. For more information, see Integrating with Fax Products and Configuring Fax Integration Elements in Siebel Tools.

Additional Requirement for Nonjoined Generic Recipients

When you configure nonjoined generic recipients, the business component must belong to the Messaging Recipient business object. (The Contact and Employee business components already belong to this business object.)