Siebel Email Administration Guide > Configuring Communications Drivers and Profiles for Email > Process of Setting Up Response Groups >

Associating Profiles with Response Groups

Next, associate the profiles with the response group. To associate the profiles with the response group, you use the profiles that you gather during the planning process. For more information, see Setup Information for Siebel Email Response.

This task is a step in Process of Setting Up Response Groups.

To associate profiles with a response group

1. Navigate to the Administration - Communications screen, then the All Response Groups view.
2. In the Response Group list, select the response group for which you want to make changes.
3. Click the Profiles view tab.
4. In the Profiles list, create a new record.

   The Add Communication Profiles dialog box appears, listing existing profiles.

5. In the Add Communication Profiles dialog box, select the profiles.

   Only created profiles appear on the list. For information about adding more profiles, see Creating Communications Driver Profiles.

6. Click the drop-down arrow to view and select additional profiles.
7. Click OK to associate the selected profiles with the response group.

   The profiles appear in the Profiles list.