Siebel Email Administration Guide > Managing Workflows for Siebel Email Response > Managing Workflow Processes and Subprocesses >

Revising Workflow Processes

Some organizations might want to use one or more workflows with a few modifications. An organization with complex needs might want to revise one of the existing workflows or create its own custom workflow. After you complete your revisions, you must activate the workflow processes in Siebel Email Response. For more information about creating and revising a workflow process, see Siebel Business Process Framework: Workflow Guide.

This topic contains general information about revising workflow processes. For information about revising specific workflow processes, see Process of Modifying Workflow Processes.

To revise a workflow process

1. In the Siebel Tools Object Explorer, select the Workflow Processes object.
2. In the Workflow Processes list, query for a process name of eMail*.
3. In the Workflow Processes list, select the workflow process that you want to change and click Revise.

   The status of the workflow process changes to In Progress.

4. Right-click the workflow process that you want to change and choose Edit Workflow Process.

   The Business Process Designer appears.

5. In the Business Process Designer, change to the workflow process and return to Siebel Tools.
6. Right-click the workflow process that you change and choose Validate.
7. In the Workflow Processes list, select the workflow process that you change and click Deploy.