Siebel eService Administration Guide for Siebel Open UI > Configuring Siebel eService >

Configuration Tools for the Siebel eService Web Site

Siebel eService includes a set of Siebel Web templates and style sheets that determine the look and feel of the Siebel eService Web site. You change Siebel Web templates and style sheets by using a text editor or an HTML authoring tool. Additionally, a set of object definitions (controls) are grouped together according to object functions and object characteristics. You change Siebel object definitions (controls) by using Siebel Tools. For information about working with Siebel Web templates, cascading style sheets, and controls, see Using Siebel Tools.

The configuration tools for the Siebel eService Web site are as follows:

• Page Container Web Template. Displays persistent information, such as help, logout links, or a company logo. This template is CCPageContainer_ss.swt.
• The following templates apply to views:
  • View Web Template. Defines the layout of a view. This template is CCViewContainer_Home_ss.swt.
  • View With Title Web Template. Defines the layout of a view with a title. This template is CCViewContainer_Home_With_Title_ss.swt.

    View templates dictate how the applets are mapped or placed.

• Applet Web Template. Defines the layout of an applet. This template is CCAppletFormGridLayout_ss.swt.

  Applet templates dictate how the controls and fields are mapped or placed.

• The following templates apply to form applets:
  • Applet Form Section Template. Defines the layout of a form applet. This template is CCAppletFormSection_ss.swt.
  • Detail Applet Web Template. Defines the layout of a detailed form applet. This template is CCAppletFormDetailLayout_ss.swt.
  • Form Applet With Two Columns Applet Web Template. Defines the layout of a form applet with two columns. This template is CCAppletForm2Col_ss.swt.
• The following templates apply to tile applets:
  • Tile List Applet Web Template. Defines the layout of a tile list applet. This template is CCAppletList_Tile_ss.swt.
  • Attachment Tile Applet Web Template. Defines the layout of an attachment tile applet. This template is CCAppletList_Tile_SRAttachments_ss.swt.
• The following templates apply to other applets:
  • Social Media Applet Web Template. Defines the layout of a social media applet. This template is CCAppletList_SocialMediaLinks_ss.swt.
  • Banner Applet Web Template. Defines the layout of a banner applet. This template is CCAppletList_Tile_NewScroll_ss.swt.
  • How Can We Help Applet Web Template. Defines the layout of a how-can-we-help applet. This template is CCAppletList_Tile_NavLink_ss.swt.
• Cascading Style Sheets. Determine the color schemes and other styles in the Siebel Web templates. You can change the rules-defined style sheet to configure the appearance of the Siebel eService Web site. For more information about using cascading style sheets to configure the appearance of the Siebel eService Web site, see Configuring Siebel Open UI.
• Controls. Determine how customers interact with the Siebel eService Web site. A control is functionality in the applet that usually shows data from a field in the business component or invokes programming logic. One control that is set up in Siebel Tools corresponds to one data control in an applet, such as a text box, check box, or command button.