Welcome to the JD Edwards EnterpriseOne Applications Service Management Implementation Guide.
This guide is intended for implementers and end users of the JD Edwards EnterpriseOne Service Management system.
This implementation guide refers to these JD Edwards EnterpriseOne products from Oracle:
JD Edwards EnterpriseOne Service Management.
JD Edwards EnterpriseOne Capital Asset Management.
JD Edwards EnterpriseOne Work Order Management.
Additional, essential information describing the setup and design of the system resides in companion documentation. The companion documentation consists of important topics that apply to many or all JD Edwards EnterpriseOne product lines:
JD Edwards EnterpriseOne Address Book Implementation Guide
JD Edwards EnterpriseOne Capital Asset Management Implementation Guide
JD Edwards EnterpriseOne Contract and Service Billing Implementation Guide
JD Edwards EnterpriseOne CRM Support Applications Implementation Guide
JD Edwards EnterpriseOne Financial Management Solutions Application Fundamentals Implementation Guide
JD Edwards EnterpriseOne Fixed Assets Implementation Guide
JD Edwards EnterpriseOne General Accounting Implementation Guide
JD Edwards EnterpriseOne Work Orders Implementation Guide
JD Edwards EnterpriseOne Tools 8.98 Foundation Guide
Customers must conform to the supported platforms for the release as detailed in the JD Edwards EnterpriseOne minimum technical requirements. In addition, JD Edwards EnterpriseOne may integrate, interface, or work in conjunction with other Oracle products. Refer to the cross-reference material in the Program Documentation at http://oracle.com/contracts/index.html
for Program prerequisites and version cross-reference documents to assure compatibility of various Oracle products.
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You can access related documents from the JD Edwards EnterpriseOne Release Documentation Overview pages on My Oracle Support. Access the main documentation overview page by searching for the document ID, which is 1308615.1, or by using this link:
https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1308615.1
To navigate to this page from the My Oracle Support home page, click the Knowledge tab, and then click the Tools and Training menu, JD Edwards EnterpriseOne, Welcome Center, Release Information Overview.