2 Installing Email Manager

This chapter explains how to install the Oracle Communications Billing and Revenue Management (BRM) Email Manager software.

Note:

Email Manager is an optional feature that requires a separate license.

Before you read this document, you should be familiar with Email Manager. See "About Email Manager".

System Requirements

Email Manager is available for HP-UX IA64, Linux, Solaris, and AIX operating systems. For information on disk space requirements for these operating systems, see "Disk Space Requirements" in BRM Installation Guide.

Software Requirements

Before installing Email Manager, you must install:

Installation Packages

Email Manager includes the following packages:

  • PINmaila – the client application

  • PINmaild – the client application source code

  • PINmailf – the mail FM shared library

Installing Email Manager

Note:

If you have already installed the product, features that are already installed cannot be reinstalled without uninstalling them first. To reinstall a feature, uninstall it and then install it again.

To install Email Manager:

  1. Download the software to a temporary directory (temp_dir).

    Important:

    • If you download to a Windows workstation, use FTP to copy the .bin file to a temporary directory on your UNIX server.

    • You must increase the heap size used by the Java Virtual Machine (JVM) before running the installation program to avoid "Out of Memory" error messages in the log file. For information, see "Increasing Heap Size to Avoid ’Out of Memory' Error Messages" in BRM Installation Guide.

  2. Go to the directory where you installed the Third-Party package and source the source.me file.

    Note:

    You must source the source.me file to proceed with installation; otherwise, "suitable JVM not found" and other error messages appear.

    Bash shell:

    source source.me.sh
    

    C shell:

    source source.me.csh
    
  3. Go to the temp_dir directory and enter this command:

    7.5.0_EmailMgr_platform_opt.bin
    

    where platform is the operating system name.

    Note:

    You can use the -console parameter to run the installation in command-line mode. To enable a graphical user interface (GUI) installation, install a GUI application such as X Windows and set the DISPLAY environment variable before you install the software.
  4. Follow the instructions displayed during installation. The default installation directory for Email Manager is opt/portal/7.5.

    Note:

    The installation program does not prompt you for the installation directory if BRM or Email Manager is already installed on the machine and automatically installs the package at the BRM_Home location.
  5. Go to the directory where you installed the Email Manager package and source the source.me file:

    Bash shell:

    source source.me.sh
    

    C shell:

    source source.me.csh
    
  6. Go to the BRM_Home/setup directory and run the pin_setup script.

    Note:

    The pin_setup script starts all required BRM processes.

Your Email Manager installation is now complete.

Uninstalling Email Manager

To uninstall Email Manager, run the BRM_Home/uninstaller/EMailMgr/uninstaller.bin.