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Sun Ultra 20 M2 Workstation Service Manual

819-6584-11



Contents

Figures

Tables

Preface

1. Sun Ultra 20 M2 Workstation Hardware Features

1.1 Front Panel

1.2 Back Panel

1.3 Internal Components and Cables

2. Unpacking, Cabling, and Powering the Sun Ultra 20 M2 Workstation

2.1 Planning the Installation Process

2.2 Checking Package Contents

2.3 Connecting External Devices to the Workstation

2.4 Powering On the Workstation

2.5 Powering Off the Workstation

3. Troubleshooting

3.1 Troubleshooting Overview

3.2 Visual Inspection

3.2.1 Performing an External Visual Inspection

3.2.2 Performing an Internal Visual Inspection

3.3 Troubleshooting Procedures

3.4 Obtaining Technical Assistance

4. Running Diagnostics

4.1 Understanding the Diagnostic Partition

4.2 Starting Pc-Check Diagnostics

4.3 System Information Menu

4.4 Advanced Diagnostics

4.4.1 Hard Disk Drive Testing

4.5 Immediate Burn-In Testing

4.6 Deferred Burn-In Testing

4.7 Create Diagnostic Partition

4.7.1 Adding a Diagnostic Partition to the First Bootable Disk

4.7.2 Creating a Log File on the Diagnostic Partition

4.7.3 Accessing the Diagnostic Partition Under Red Hat Linux

4.7.4 Accessing the Diagnostic Partition Under the Solaris 10 Operating System

4.7.5 Accessing the Diagnostic Partition Under Windows XP

4.8 Show Results Summary

4.9 Print Results Report

4.10 About Pc-Check

4.11 Exit to DOS

5. Maintaining the Workstation

5.1 Electrostatic Discharge (ESD) Precautions

5.2 Opening the Workstation

5.2.1 Tools and Supplies Needed

5.2.2 Powering Off the System and Removing the Left Side Access Panel

5.2.3 Removing the Front Bezel

5.3 Closing the Workstation

5.3.1 Postinstallation Instructions

5.3.2 Installing the Front Bezel

5.3.3 Installing the Left Side Access Panel

5.4 Removing or Adding a Hard Disk Drive

5.4.1 Removing a Hard Disk Drive

5.4.2 Installing a Hard Disk Drive

5.5 Installing SAS Card, Cables, and Hard Drives

5.6 Replacing the Storage Backplane

5.6.1 Removing the Storage Backplane

5.6.2 Installing the Storage Backplane

5.7 Replacing the DVD Drive

5.7.1 Removing the DVD Drive

5.7.2 Installing the DVD Drive

5.8 Removing or Installing DIMMs

5.8.1 Removing DIMMs

5.8.2 Installing DIMMs

5.8.3 Reconfiguring the System Memory

5.9 Removing and Installing a PCI-E Card

5.9.1 Removing a PCI-E Card

5.9.2 Installing a PCI-E Card

5.10 Removing and Installing PCI Cards

5.10.1 Removing a PCI Card

5.10.2 Installing a PCI Card

5.11 Replacing the System Battery

5.12 Replacing the System Fan

5.13 Replacing the Power Supply

5.13.1 Removing the Power Supply

5.13.2 Installing the Power Supply

5.14 Replacing the I/O Board Assembly

5.14.1 Removing the I/O Board Assembly

5.14.2 Installing the I/O Board Assembly

5.15 Replacing System Cables

5.16 Replacing the Heatsink and CPU

5.16.1 Removing the Heatsink and CPU

5.16.2 Installing a Heatsink and CPU

5.17 Replacing the Motherboard

5.17.1 Removing the Motherboard

5.17.2 Installing the Motherboard

5.18 Updating the BIOS

5.18.1 Flashing the BIOS

5.18.2 Resetting Previous BIOS Settings

A. System Specifications

A.1 System Components and Features

A.2 Memory Configurations

A.3 PCI-E and PCI Expansion Slots

A.4 Physical Specifications

A.5 Power Specifications

A.6 Environmental Specifications

B. BIOS POST Codes

Index