This appendix provides troubleshooting information for Email and Calendar
.
When you start Email and Calendar
, the last
folder that you used is displayed. For example, if you display Inbox, then quit Email and Calendar
,
the next time that you open Email and Calendar
, Inbox is displayed.
You can start Email and Calendar
from a command
line, and specify the folder that you want to open. The following table lists
some typical Email and Calendar
folders, and the
commands that you use to start Email and Calendar
with that folder displayed:
Folder |
Command |
---|---|
Calendar |
evolution-1.4 evolution:/local/Calendar |
Contacts |
evolution-1.4 evolution:/local/Contacts |
Inbox |
evolution-1.4 evolution:/local/Inbox |
Summary |
evolution-1.4 evolution:/local/Summary |
Any folder |
evolution-1.4 evolution:/folder-path |
The following email applications use proprietary formats that Email and Calendar
cannot read or import:
Microsoft Outlook
Versions of Outlook Express
higher
than version 4
To import email from Microsoft Outlook
and
versions of Outlook Express
higher than version
4, use the following workaround:
In Windows, import the Microsoft Outlook
or Outlook Express
emails into an email application
that uses the mbox format. For example, import the emails
into Mozilla
, Netscape
,
or Eudora
.
Copy the emails to the system or partition you use for Email and Calendar
.
Use the Import Assistant
to import
the emails.
Before you import email from Netscape
Version
4.x, choose File -> Compact All Folders from the Netscape Messenger
window. If you do not perform this action, Email and Calendar
imports and undeletes the messages in your Trash folders.
To import contacts from versions of Outlook Express
higher than version 4, perform the following steps:
In Outlook Express
, export each
of your contacts and contact lists as Vcard-format files.
In Outlook Express
, attach each
of the Vcard-format files to a message, then send the message to your Email and Calendar
account.
In Email and Calendar
, receive
the message.
In Email and Calendar
, to import
a contact or contact list from the message, click on the right arrow icon
at the left side of the attachment button, then choose View Inline. The contact or contact list is displayed in the message. Click
on the Save to addressbook button to import the contact
or contact list.
Repeat this step to import other contacts or contact lists from the message.
Email and Calendar
uses standard formats
to store data. You can export data easily from Email and Calendar
to other applications. The following table lists the formats
that Email and Calendar
uses to store data:
Application |
Format |
---|---|
|
mbox |
Calendar |
iCalendar |
Contacts |
Vcard format in a .db3 database |
You cannot use the Ctrl + V shortcut keys to paste content into the Subject field of an email message. Instead, use the Shift + Insert shortcut keys.
When you add an encrypted signature to an email message, you might see the following error:
Failed to GPG sign: Broken pipe gpg: skipped '<KEY>': secret key not available gpg: signing failed: secret key not available
To correct this error, perform the following steps:
Open the following file: $HOME/.gnupg/gpg.conf
Comment out the following line: use-agent
When you use Email and Calendar
with Java System Calendar Server
, you might experience the following
issues:
You cannot use Email and Calendar
to modify or delete an appointment within a series of appointments from a Calendar Server
account. Calendar Server
does not support this function.
The Preview sections for recurring appointments
behave differently for local calendar folders and Calendar Server
folders. In a local folder, open a simple recurring appointment,
then click on the Recurrence tab. You can use the Preview section. In Calendar Server
folders, the Preview section in the Recurrence tab is disabled because you cannot modify or delete an appointment
within a series of appointments.
In local folders, Calendar
displays
the tasks that are in the local Tasks folder. In Calendar Server
folders, Personal Calendar
displays the tasks that are in the the default tasks folder. You can change
your default tasks folder. For more information about how to change your default
tasks folder, see Setting Folders Preferences. After you change your default
tasks folder, you must restart Email and Calendar
for the change to take effect.
Calendar Server
supports only one
reminder for each appointment or meeting. However, you can add multiple reminders
for each appointment or meeting to your local calendar.
The time zones in Email and Calendar
are not the same as the time zones on Calendar Server
.
This time zone disparity causes some problems when dealing with time zones
that exist only in Email and Calendar
.
For example, the Asia/Urumqi time zone is available in Email and Calendar
, but not available in Calendar
Server
. When you create a new appointment in the Asia/Urumqi
time zone, Email and Calendar
saves the appointment
in the default time zone for Calendar Server
.
If you select an incorrect protocol for your Calendar Server
account, Email and Calendar
does not allow you to correct the protocol in the Settings
dialog. To correct the protocol setting for a Calendar Server
account, perform the following steps:
Right-click on your Calendar Server
folder, then choose Forget Password from the popup menu.
Quit and restart Email and Calendar
.
Click Cancel on the Enter Password dialog.
Select the correct protocol for your Calendar
Server
account from the Settings dialog.
When you use PDAs with Email and Calendar
,
you might experience the following issues:
When you use a USB port to synchronize a PDA with Email and Calendar
, your computer might become immobilized.
For example, the Caps Lock LED and Scroll Lock LED might blink. This problem
might occur because of problems with the USB module, problems with the kernel,
or hardware issues.
You cannot synchronize Email and Calendar
with a Pocket PC directly. However, you can use other open source tools, such
as Sync
and MultiSync
to synchronize your Email and Calendar
contacts
with you Pocket PC.
To configure Mozilla
so that Email and Calendar
does not start when you choose Send Link or Send Page, perform the
following steps:
Open one of the following files:
Configures Mozilla
for an individual user.
Configures Mozilla
for all users.
Locate the following line in the file:
pref("network.protocol-handler.external.mailto", true)
Change this line to the following:
pref("network.protocol-handler.external.mailto", false)
You cannot use Email and Calendar
with the
CDE Calendar
application.