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Sun Java System Connector for Microsoft Outlook Desktop Installation Guide

Chapter 2
Application Notes for Special Circumstances


If Microsoft Outlook Is Not Your Default E-mail Client

The Sun Java System Connector for Microsoft Outlook can be installed only if Microsoft Outlook is set to be your default email client. If Outlook is not set as your default email client, the Setup Wizard will notify you of the problem (in an error message after the Welcome screen), and prompt you to acknowledge the notice and exit the program. You may then rerun the Setup Wizard after you set your default email client to Outlook as described here:

  1. Open your Windows Control Panel. If you are running Windows XP (only): Select “Switch to Classic View.”
  2. Double-click on Internet Options.
  3. Select the Programs tab from the Internet Properties window.
  4. Select Microsoft Outlook from the Email pull-down menu.
  5. Click OK.


If the Sun ONE Sync Program Is Installed — and Must Be Removed

The MAPI services for the Sun Java System Connector for Microsoft Outlook are a required component of the Connector installation, but cannot coexist with the Sun ONE Sync program. If Sun ONE Sync is installed on your workstation, the Setup Wizard will notify you of the problem (in an error message after the Welcome screen), and prompt you to acknowledge the notice and exit the program. You may then rerun the Setup Wizard after you remove the Sun ONE Sync program, as described here:

  1. From your Start menu: Select Programs > Sun ONE Synchronization > Uninstall Sun ONE Synchronization.
  2. In the Uninstallation window: Follow the prompts to uninstall the software.
  3. Click Finish to complete the uninstallation process.

To synchronize your Palm device, WinCE device or Pocket PC device with Outlook, we strongly recommend that you use the sync software distributed with your device, rather than the Sun ONE Synchronization software. Changing to the sync software distributed with your device may require uninstalling and reinstalling your Palm Desktop software.

If you want to continue using the Sun ONE Synchronization software to sync to the data of your other device: Please reinstall the Sun ONE Synchronization software, but do not select the checkbox for the Microsoft Outlook 98/2000 translator during the Sun ONE Synchronization installation.


If a Personal Folder (.pst) File Conversion Is Interrupted

Since Personal Folder (.pst) file conversions can run for many minutes or even hours for large files, an interruption of the process — by a power failure, for example — could be especially inconvenient if it meant having to repeat the lengthy process from scratch. The Setup Wizard therefore offers a recovery feature that lets you resume an interrupted conversion from wherever it was interrupted. Note that this recovery feature is available only when an interruption occurs during a "large" Personal Folder conversion — not during a profile conversion or during the conversion of smaller .pst files. (Your network administrator has previously set a size limit to define the difference between "large" and "small" files.)

If the conversion of a large .pst file is interrupted, the Wizard will temporarily add to your desktop an icon for the recovery feature, titled "Finish Aborted Sun Java System Connector Wizard Conversion." The recovery feature will not work if you simply restart the Setup Wizard as you ran it for your original conversion; you must start it from the desktop "Finish" icon, as shown in Figure 2-1.

Figure 2-1  To Finish an Aborted Conversion: The Desktop "Finish" Icon

To Finish an Aborted Conversion: The Desktop "Finish" Icon

To complete an interrupted conversion: Start the recovery mode of the Sun Java System Connector Setup Wizard, by double-clicking the "Finish" desktop icon.

The Wizard then displays its Welcome screen, as shown in Figure 2-2, and notifies you that it has detected an incomplete conversion.

Figure 2-2  Setup Wizard Welcome Screen, to Resume an Interrupted Conversion

Setup Wizard Welcome Screen, to Resume an Interrupted Conversion

This recovery procedure is an abbreviated version of the original Setup procedure, as described in Chapter 1 of this Installation Guide (see "Installing and Configuring the Software on Your Desktop"). The Wizard remembers, from its interrupted run, which user profile and which Personal Folders (.pst) files you selected for conversion, so it will not prompt you for that information again.

Instead, when you click Next from the Welcome screen shown here, the Wizard skips ahead to step 5 or 6 of the original Setup procedure: to prompt you for your old Exchange login information (step 5) if you previously used Outlook on this computer, or for your new Sun Java System Account login information (step 6) if you will be a new Outlook user. From step 5 or 6 forward, the procedures are identical, so please refer to the main body of this Installation Guide for step-by-step instructions.



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