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Oracle® Server Management Agents User's Guide
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Document Information

Using This Documentation

Oracle Server Management Agents User's Guide Overview

Oracle Server Management Agents

Configuring Hardware Management Agent and Hardware SNMP Plugins

Oracle Server Hardware SNMP Plugins Overview

Working With Management Agents

Using the itpconfig Tool

Troubleshooting Management Agents

General Management Agents Troubleshooting

itpconfig Troubleshooting

Oracle Solaris Operating System Troubleshooting

Issues Installing with pkgadd

How to Remove a Packaging Lock File

Linux Troubleshooting

Hardware Management Agent Service Fails to Start

How to Solve Issues With IPMI Device Drivers

Hardware Management Agent Service Status Dead

How to Solve Issues with IPMI Device Drivers

Index

Hardware Management Agent Service Status Dead

After installing the Hardware Management Agent on Red Hat Enterprise Linux, the hwmgmtd service starts but you see something similar to the following:

/etc/init.d/hwmgmtd start

Starting Sun HW agent services: . . . . . . . . [ OK ]

/etc/init.d/hwmgmtd status

hwmgmtd dead but subsys locked

In addition, there may be a line in the Hardware Management Agent similar to the following:

hwagentd_poller.c:334:hwmgmtd_bmc_response_test):Unable to reach the KCS interface over ipmitool-hwmgmtd.

This problem occurs when the IPMI device drivers have not been installed. Hardware Management Agent uses the IPMI drivers to access the KCS interface.

Solution: Install an IPMI system such as OpenIPMI, which provides device drivers for full access to IPMI information.