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Oracle® Server Management Agents User's Guide
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Document Information

Using This Documentation

Oracle Server Management Agents User's Guide Overview

Oracle Server Management Agents

Configuring Hardware Management Agent and Hardware SNMP Plugins

Oracle Server Hardware SNMP Plugins Overview

Working With Management Agents

Using the itpconfig Tool

Troubleshooting Management Agents

General Management Agents Troubleshooting

itpconfig Troubleshooting

Oracle Solaris Operating System Troubleshooting

Issues Installing with pkgadd

How to Remove a Packaging Lock File

Linux Troubleshooting

Hardware Management Agent Service Fails to Start

How to Solve Issues With IPMI Device Drivers

Hardware Management Agent Service Status Dead

How to Solve Issues with IPMI Device Drivers

Index

Hardware Management Agent Service Fails to Start

After installing the Hardware Management Agent on SUSE Linux Enterprise, you might encounter the following:

Starting Sun HW agent services: . . . . . . . . failed

In addition, there might be a line in the Hardware Management Agent log file similar to the following:

(hwagentd_poller.c:334:hwagent_bmc_response_test):Unable to reach the KCS interface over ipmitool-hwagentd.

This problem occurs when the IPMI device drivers are not installed. Hardware Management Agent uses the IPMI drivers to access the KCS interface.