Inspect Internal Server Components

1. Shut down the server from main power mode to standby power mode.

   Determine how you want to shut down the server:

   • Graceful power-down – Notify users and gracefully power down the system.

   • Immediate power-down – Power down the system quickly.

   See Powering Down the Server for instructions.

2. Disconnect the cables from the server and remove the server cover.

   See Preparing the Server for Component Replacement.

3. Inspect the internal status indicator LEDs. These can indicate component malfunction.

   For the LED locations and descriptions of their behavior, see the service procedures for the motherboard components.

   To light these LEDs, hold down the Locator LED button on the server back panel or front panel for 5 seconds to initiate a “push-to-test” mode that illuminates all other LEDs both inside and outside of the chassis for 15 seconds.

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   Note - If the server supercapacitor is charged, you can view internal LEDs when the power cables are disconnected from the server. If the supercapacitor has been discharged, the server must be in standby power mode for you to view the internal LEDs. If necessary, reconnect the power cables to the server and wait for the SP to complete its boot process by monitoring the SP OK LED. Disconnect the power cables after inspecting these LEDs.

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4. Verify that there are no loose or improperly seated components.
5. Verify that all cable connectors inside the system are firmly and correctly attached to their appropriate connectors.
6. Verify that any after-factory components are qualified and supported.

   Check with your customer representative for information about which PCIe cards and DIMMs are supported.

7. Check that the installed DIMMs comply with the supported DIMM population rules and configurations.

   For more information, see DIMM Population Rules.

8. Return the server to operation.

   See Returning the Server to Operation.

9. Press and release the Power button on the server front panel.

   When the main power is applied to the server, the Power/OK LED next to the Power button blinks slowly until the OS is ready. When the OS is ready, the Power/OK LED remains lit. For more information about the LED, see Server General Status Indicators.

10. If the problem with the server is not evident, then log in to either the Oracle ILOM service portal or Oracle Solaris service portal and use the fmadm faulty fault management command to list any faults that might be present on the server.

    For instructions, refer to the Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Library at: http://www.oracle.com/pls/topic/lookup?ctx=ilom31.

Related Information

• Preparing for Service

• DIMM Population Rules

• About Server and Component LEDs

• Returning the Server to Operation