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Oracle® Enterprise Manager System Monitoring Plug-in Installation Guide for EMC Symmetrix DMX System
Release 12.1.0.2.0

E27543-03
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Oracle® Enterprise Manager

System Monitoring Plug-in Installation Guide for EMC Symmetrix DMX System

Release 12.1.0.2.0

E27543-03

February 2014

This document provides installation and configuration instructions for the Oracle system monitoring plug-in for EMC Symmetrix DMX System. The following topics are presented:

For information about setting the metric threshold, on the EMC Symmetrix DMX System plug-in Home page, click the Metrics and Policy Settings link in the Related Links section and then access the online help.

For information about using configuration utilities, on the EMC Symmetrix DMX System plug-in Home page, click any of the links in the Configuration section and then access the online help.

1 Description

The system monitoring plug-in for EMC Symmetrix DMX System extends Oracle Enterprise Manager Cloud Control to add support for monitoring EMC Symmetrix DMX System. By deploying the plug-in in your Cloud Control environment, you gain the following management features:

  • Monitor EMC Symmetrix DMX Systems.

  • Gather storage configuration and performance information of various storage components.

  • Raise alerts and violations based on thresholds set on monitored metrics and configuration data.

  • Generate rich out-of-box reports based on the gathered data. For details of reports, see Reports.

  • Monitor using a remote Agent. For remote monitoring, the Agent need not be on the same host as the EMC Symmetrix DMX System.

2 Supported Versions

This plug-in supports the following versions of products:

  • Enterprise Manager Cloud Control 12c Release 1 Management Service

  • Enterprise Manager Cloud Control 12c Release 1 Agent on Linux and Solaris

    Note:

    The EMC Symmetrix DMX System plug-in can only be deployed on Linux and Solaris, not Microsoft Windows. Refer to My Oracle Support Doc ID 465472.1 for the latest certification status on different platforms:
    https://support.oracle.com
    
  • EMC Solutions Enabler versions 6.4, 6.5, and 7.0

3 Prerequisites

The following prerequisites must be met before you can deploy the plug-in:

  • Oracle Enterprise Manager Cloud Control 12c Release 1 or higher.

  • EMC Solutions Enabler version 6.4 or 6.5 or 7.0.

  • Oracle Management System (OMS) version 10.2.0.3 or higher with relevant patches.

  • An OS user is created, for example symm_user.

  • Ensure that the file daemon_users is available in the following install directory of SYM CLI:

    /usr/emc/API/symapi/config/

    Note:

    If the daemon_users is not available,
    1. Create the file daemon_users file in the SYMCLI install directory (for example /opt/emc/SYMCLI/V6.2.1/storbin/stordaemon).

    2. In the file, specify the following:

      username storapid, for example symm_user storapid

    3. Restart stordaemon by entering the following command:

      ./stordaemon start<daemon name>

      where daemon names are storapid, storwatchd, storgnsd

  • (For Enterprise Manager 10.2.0.3) Patch 5844887 is applied on OMS to enable filtering of data in the reports

  • (For Enterprise Manager 10.2.0.3) Patch 5842718 is applied on agent to enable the appearance of front-end adapter information along with Symmetrix Device.

  • (For Enterprise Manager 10.2.0.3) Agent Patch 6269838 is applied on hosts that have EMC power path configured. You will need to apply this patch to view EMC power path devices in the database, ASM, and host mapping reports.

  • To deploy and monitor EMC Symmetrix DMX System from Solaris 9/10, Patch 7005747 is applied to agent version 10.2.0.4.0 on Solaris 9 and 10. This patch enables the EMC Symmetrix DMX System plug-in to monitor all non-zero size slices of the Solaris host.

4 Downloading the Plug-in

You can download plug-ins in online or offline mode. Online mode refers to an environment where you have Internet connectivity, and can download the plug-in directly through Enterprise Manager from My Oracle Support. Offline mode refers to an environment where you do not have Internet connectivity, or where the plug-in is not available from My Oracle Support.

See the Managing Plug-ins chapter in the Oracle Enterprise Manager Cloud Control Administrator's Guide for details on downloading the plug-in in either mode:

http://docs.oracle.com/cd/E24628_01/doc.121/e24473/plugin_mngr.htm#CJGBEAHJ

5 Deploying the Plug-in

You can deploy the plug-in to an Oracle Management Service instance using the Enterprise Manager Cloud Control console, or using the EM Command Line Interface (EMCLI). While the console enables you to deploy one plug-in at a time, the command line interface mode enables you to deploy multiple plug-ins at a time, thus saving plug-in deployment time and downtime, if applicable.

See the Managing Plug-ins chapter in the Oracle Enterprise Manager Cloud Control Administrator's Guide for instructions on deploying the plug-in:

http://docs.oracle.com/cd/E24628_01/doc.121/e24473/plugin_mngr.htm#CJGCDHFG

6 Discovering Targets

After successfully deploying the plug-in, follow these steps to add the plug-in target to Cloud Control for central monitoring and management:

  1. Log in to Enterprise Manager Cloud Control.

  2. Click Setup, then Add Targets, and finally Add Targets Manually.

  3. Select Add Non-Host Targets by Specifying Target Monitoring Properties. From the Target Type drop-down, select the EMC Symmetrix DMX System target type. Click Add Manually.

  4. Provide the following information for the parameters:

    • Name — Name for the plug-in instance

    • SYMCLI Location — Install location of SYMCLI, for example /usr/symcli

    • Symmetrix ID — 12-digit Symmetrix ID

    • SYMCLI Host User— Name of the OS user enabled for executing SYMCLI commands, for example symm_user

    • SYMCLI Host Password— Password for the OS user

    • (Optional) EMC Symmetrix Management Console URL— The Symmetrix Management Console URL

    Note:

    When specifying the SYMCLI location, do not specify bin in the path name. The bin directory is appended when the PL scripts are run.
  5. Click Test Connection to make sure the parameters you entered are correct.

  6. Reenter the encrypted parameters from step 4 if the connection test was successful, then click OK.

Note:

After you deploy and configure the plug-in to monitor one or more targets in the environment, you can customize the monitoring settings of the plug-in. This alters the collection intervals and threshold settings of the metrics to meet the particular needs of your environment. If you decide to disable one or more metric collections, this could impact the reports that the metric is a part of.

7 Managing the Plug-in

To manage the EMC Symmetrix DMX System plug-in, you need to create roles and administrators, and then assign roles to administrators. This restricts the privileges that each user has, for example deleting the plug-in or accessing reports.

To create a Role or Administrator account:

  1. Log in to Enterprise Manager Cloud Control.

  2. Click Setup, then Security. Select Role to create a role or Administrator to create an administrator account.

  3. Enterprise Manager Cloud Control provides predefined accounts that you can use to customize an account. Select a name and click Create Like to begin. You will provide information for:

    • Properties: information about the account

    • Roles: select appropriate roles for the account from a list of available roles

    • Target Privileges: the target privileges you want to assign to the account

    • Resource Privileges: specific privileges to be explicitly granted on "all resources" level or individual resources to grant

    Once you enter the information on each page, a Review page provides a summary of your selections.

  4. Enter Properties information:

    • For an Administrator account, enter:

      • Name

      • Password and Confirm Password

      • Select a Password Profile, and select the password options

      • E-mail address for the administrator

      • Description

    • For a user Role, enter:

      • Name

      • Description (optional)

    Once the information is complete, click Next.

  5. On the Roles page, select one or more roles from the list of Available Roles. Click Move to add the role to the account.

    Once you have completed adding the appropriate role, click Next.

  6. On the Target Privileges page, select the privileges you want to assign to the account. The privileges are applicable to all targets.

    Once you have completed adding the appropriate target privileges, click Next.

  7. On the Resource Privileges, identify specific privileges to be explicitly granted on "all resources" level or individual resources to grant. Click the Manage Specific Grants edit icon to modify the privileges.

  8. On the Review page, verify the information you entered is correct. Click Finish to create the account.

8 Verifying and Validating the Plug-in

After waiting a few minutes for the plug-in to start collecting data, use the following steps to verify and validate that Enterprise Manager is properly monitoring the plug-in target:

  1. Click the EMC Symmetrix DMX System target link from the Agent home page Monitored Targets table.

    The EMC Symmetrix DMX System home page appears.

  2. Verify that no metric collection errors are reported in the Metrics table.

  3. Ensure that reports can be seen and no errors are reported by selecting the Reports property page.

  4. Ensure that configuration data can be seen by clicking the View Configuration link in the Configuration section.

    If configuration data does not immediately appear, click Refresh in the View Configuration page.

9 Reports

This section provides details of the reports based on the storage configuration and performance information of various storage components gathered by the EMC Symmetrix DMX System Plug-in.

Table 1 Reports

Report Description Purpose

Configuration Summary

Displays the overall configuration sketch of the Symmetrix Array, the Front-end and Disk directors.

To get an overall picture of the Symmetrix Array and its directors.

Database Usage Summary

Provides the database usage information of the Symmetrix storage system.

To get information about the storage capacity used by the database.

ASM Usage Summary

Provides the ASM usage information of the Symmetrix storage system.

To get information about the storage capacity used by ASM instances.

Host Storage Usage Summary

Provides the host storage usage information of the Symmetrix storage system.

To get information about storage capacity used by hosts.

Database File and Storage Device Mapping

Provides the mapping to the database components such as tablespaces, datafiles, redologs, and ASM disk groups on storage devices.

To determine the location of tablespaces, datafiles, and redologs on storage devices.

Storage Device and Database File Mapping

Provides the mapping to storage devices, tablespaces, datafiles, and redologs that use the storage devices.

To determine the list of tablespaces, datafiles, and redologs from one or more databases that utilize storage devices.

Host File System and Storage Device Mapping

Provides the layout of the host file systems on the storage devices.

To determine the location of host file systems on storage devices.

ASM Disk Group and Storage Device Mapping

Provides the mapping to the ASM components such as disk groups and ASM disks on storage devices.

To determine the location of ASM components on storage devices.

Host Volume and Storage Device Mapping

Provides the mapping to the host volumes on the storage system.

To determine the location of the host volume on storage devices.

Storage Device and Host Volume Mapping

Provides the mapping to storage devices and the corresponding volumes on different hosts.

To determine the location of the storage devices and the corresponding volumes on different hosts.

Host Volume and Storage Device Performance Statistics

Provides the performance details of the storage device along with the mapping to the host volumes on the storage devices.

To review the performance of the storage device.

Front-end Director Performance Statistics

Provides the performance statistics for the Front-end Director collected over the last 24 hours.

To review the I/Os Per second, Reads Per second, Writes per second, and Read-Writes per second of front-end director.

Front-end Port Performance Statistics

Gives the performance statistics for the individual front-end director ports.

To view the snapshot of the performance based on the metric values for frequency of front-end port.

Disk Director Performance Statistics

Provides the performance statistics for the Back-end Director collected over the last 24 hours.

To review I/Os Per second, Reads Per second Writes per second, and Read-Writes per second of disk director.

Storage Device Performance Statistics

Provides the performance statistics for the storage devices collected over the last 24 hours.

To review Average Reads Per Second, Average Writes Per Second, Average KBs Read Per Second, and Average KBs Write Per Second of storage device.

Disk Performance Statistics

Provides the performance statistics for the physical disks collected over the last 24 hours. The graphs show the overall performance of the disks over the period of time for which the data is collected.

To review Average Reads Per Second, Average Writes Per Second, Average KBs Read Per Second, and Average KBs Write Per Second of disk.


10 Troubleshooting Scenarios

Metric Collection Errors

If you encounter metric collection errors, ensure that you have EMC Solutions Enabler 6.4 or 6.5x or 7.0 running.

11 Known Issues

Mapping of ASM diskgroups created using disks discovered through ASMLib for example, ORCL:*, is not supported.

12 Upgrading the Plug-in

The Self Update feature allows you to expand Enterprise Manager's capabilities by updating Enterprise Manager components whenever new or updated features become available. Updated plug-ins are made available via the Enterprise Manager Store, an external site that is periodically checked by Enterprise Manager Cloud Control to obtain information about updates ready for download. See the Updating Cloud Control chapter in the Oracle Enterprise Manager Cloud Control Administrator's Guide for steps to update the plug-in:

http://docs.oracle.com/cd/E24628_01/doc.121/e24473/self_update.htm

13 Undeploying the Plug-in

See the Managing Plug-ins chapter in the Oracle Enterprise Manager Cloud Control Administrator's Guide for steps to undeploy the plug-in:

http://docs.oracle.com/cd/E24628_01/doc.121/e24473/plugin_mngr.htm#CJGEFADI

14 Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

Access to Oracle Support

Oracle customers have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.


Oracle Enterprise Manager System Monitoring Plug-in Installation Guide for EMC Symmetrix SMX System, Release 12.1.0.2.0

E27543-03

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