Contents

List of Examples

List of Figures

List of Tables

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

Part I Administration

1 Adding Targets

• Configuring Automatic Discovery
  • Configuring Automatic Discovery of Un-Managed Host Machines Using IP Scan
  • Configuring Automatic Discovery of Targets On Managed Hosts
  • Checking For and Promoting Discovered Targets
• Manually Adding Targets
  • Manually Adding Host Targets
  • Manually Adding Non-Host Targets

2 Incident Management

• Overview: Monitoring and Managing Via Incidents
• Events
• Incidents
  • Incident Composed of a Single Event
  • Incident Composed of Multiple Events
• Incident Rule Sets
  • Out-of-Box Rule Sets
  • Incident Rule Set Types
  • Rules
  • Incident Rule Set Guidelines
  • Event Prioritization
• Problems
• Incident Manager Console
• Moving from Enterprise Manager 10/11g to 12c
• Before Working with Incidents
• Working with Incidents
  • Setting Up Incident Views
  • Using Views to Filter Incidents, Problems, and Events
  • Responding and Working on a Simple Incident
  • Suppressing Incidents and Problems
  • Searching My Oracle Support Knowledge
  • Open Service Request
• Incident Manager - Advanced Tasks
  • Creating an Incident Manually
  • Managing Workload Distribution of Incidents
  • Managing and Automating Incident Workflow
• Set Up Tasks to Perform Before Using Incident Rules
• Working with Incident Rules
  • Setting Up the Monitoring Environment by Defining Incident Rules
  • Creating an Incident Rule
  • Creating a Rule to Create an Incident
  • Creating a Rule to Manage Escalation of Incidents
  • Creating a Rule to Escalate a Problem
  • Setting Up Automated Notification for Private Rule
  • Creating a Rule to Receive Notification Regarding Events
  • Setting Up Escalations
• Incident Rules - Advanced Tasks
  • Setting Up a Rule to Send Different Notifications for Different Severity States of an Event
  • Creating a Rule to Create a Ticket for Incidents
  • Creating a Rule to Notify Different Administrators Based on the Event Type
  • Creating Notification Subscription to Existing Enterprise Rules
  • Manually Ensuring That There Are No Events That Should Be Incidents

3 Notifications

• Setting Up Notifications
  • Setting Up a Mail Server for Notifications
    • Setting Up Repeat Notifications
  • Setting Up E-mail for Yourself
    • Defining E-mail Addresses
    • Setting Up a Notification Schedule
    • Subscribe to Receive E-mail for Incident Rules
  • Setting Up E-mail for Other Administrators
  • E-mail Customization
    • E-mail Customization Reference
• Extending Notification Beyond E-mail
  • Custom Notification Methods Using Scripts and SNMP Traps
    • Adding a Notification Method based on an OS Command or Script
    • Adding a Notification Method Based on a PL/SQL Procedure
    • Adding a Notification Method Based on an SNMP Trap
• Passing Corrective Action Status Change Information
  • Passing Corrective Action Execution Status to an OS Command or Script
  • Passing Corrective Action Execution Status to a PLSQL Procedure
• Passing Job Execution Status Information
  • Passing Job Execution Status to a PL/SQL Procedure
  • Passing Job Execution Status to an OS Command or Script
• Passing User-Defined Target Properties to Notification Methods
• Management Information Base (MIB)
  • About MIBs
  • Reading the MIB Variable Descriptions
    • Variable Name
    • MIB Definition
• Troubleshooting Notifications
  • General Setup
  • Notification System Errors
  • Notification System Trace Messages
  • E-mail Errors
  • OS Command Errors
  • SNMP Trap Errors
  • PL/SQL Errors

4 Metric Extensions

• What are Metric Extensions?
• Metric Extension Lifecycle
• Working with Metric Extensions
  • Administrator Privilege Requirements
  • Granting Create Metric Extension Privilege
  • Creating a New Metric Extension
  • Creating a New Metric Extension (Create Like)
  • Editing a Metric Extension
  • Creating the Next Version of an Existing Metric Extension
  • Importing a Metric Extension
  • Exporting a Metric Extension
  • Deleting a Metric Extension
  • Granting Edit/Full Access to Metric Extensions
  • Deploying Metric Extensions to a Group of Targets
  • Updating Older Versions of Metric Extensions Already deployed to a Group of Targets
• Adapters
  • OS Command Adapter - Single Column
  • OS Command Adapter- Multiple Values
  • OS Command Adapter - Multiple Columns
  • SQL Adapter
  • SNMP (Simple Network Management Protocol) Adapter
  • JMX Adapter
• Converting User-defined Metrics to Metric Extensions
  • Overview
  • Commands
• Metric Extension Command Line Verbs

5 Administration Groups and Template Collections

• What is an Administration Group?
• Before You Begin
• Creating Administration Groups and Template Collections
  • Developing an Administration Group
  • Creating an Administration Group
    • Defining a Hierarchy
    • Defining Template Collections
    • Associating Template Collections with Administration Groups
• Modifying Administration Groups
• Deleting Administration Groups

6 Group Management

• Introduction to Groups
• Managing Groups
  • Using the Groups Page
  • Group Home Page
  • Group Charts Page
  • Group Members Page
  • Viewing Group Status History
  • System Dashboard
• Out-of-Box Reports
• Redundancy Groups
• Privilege Propagating Groups
  • Creating Privilege Propagating Groups
  • Using the Group Administration Privilege
  • Adding Members to Privilege Propagating Groups
  • Converting Conventional Groups to Privilege Propagating Groups
• Administration Groups
  • Working with Administration Groups
  • Working With Template Collections
  • Developing an Administration Group
  • Creating an Administration Group
  • Modifying Administration Groups
    • Editing Administration Group Members
    • Editing/Configuring the Administration Group
  • Deleting an Administration Group

7 Job System and Corrective Actions

• Job System Purpose and Overview
  • What Are Job Executions and Job Runs?
  • Operations on Job Executions and Job Runs
• Preliminary Considerations
  • Creating Scripts
  • Sharing Job Responsibilities
  • Jobs and Groups
• Creating Jobs
  • Selecting a Job Type
  • Creating an OS Command Job
    • Specifying a Single Operation
    • Specifying a Script
    • Access Level Rules
  • Creating a SQL Script Job
    • Specifying Targets
    • Options for the Parameters Page
    • Specifying Host and Database Credentials
    • Returning Error Codes from SQL Script Jobs
  • Creating a Multi-task Job
    • Job Capabilities
    • Specifying Targets for a Multi-task Job
    • Adding Tasks to the Job
• Analyzing Job Activity
• Generating Job Event Criteria
  • Enabling Events For Job Status and Targetless Jobs
  • Adding Targets To Generate Events For Job Status
• Creating Event Rules For Job Status Change
  • Creating Job Status Change Event Rules For Jobs
  • Creating Job Status Change Event Rules For Targets
• Creating Corrective Actions
  • Creating Corrective Actions for Metrics
  • Creating a Library Corrective Action
  • Specifying Access to Corrective Actions
    • Defining or Modifying Access
    • Access Level Rules
  • Setting Up Notifications for Corrective Actions
  • Providing Agent-side Response Actions
    • Specifying Commands and Scripts
    • Using Target Properties in Commands
    • Advanced Usage

8 Compliance

• Compliance Overview
  • Terminology Used in Compliance
  • Accessing the Compliance Features
  • Privileges and Roles Needed to Use the Compliance Features
• Evaluating Compliance
  • Accessing Compliance Statistics
    • How to Determine the Compliance Standard Rule Being Violated and the Target Causing the Violation
    • How to View All the Violations Reported for Your Enterprise
  • Viewing Compliance Summary Information
  • Viewing Target Compliance Evaluation Results
  • Viewing Compliance Framework Evaluation Results
  • Investigating Compliance Violations and Evaluation Results
  • Investigating Evaluation Errors
  • Compliance Audit by a Compliance Auditor
  • Compliance Reports
  • Compliance Score and Importance
    • How Compliance Score of a Compliance Standard Rule-Target Is Calculated
    • How Compliance Score of a Real-time Monitoring Rule is Calculated
    • How Compliance Score of a Compliance Standard for a Target Is Calculated
    • How Compliance Score of a Compliance Framework Is Calculated
    • How Compliance Score of a Parent Node Is Calculated
• Managing Compliance
  • About Compliance Frameworks
  • Operations on Compliance Frameworks
    • Creating a Compliance Framework
    • Creating Like a Compliance Framework
    • Editing a Compliance Framework
    • Deleting a Compliance Framework
    • Exporting a Compliance Framework
    • Importing a Compliance Framework
    • Browsing Compliance Frameworks
    • Searching Compliance Frameworks
    • Browsing Compliance Framework Evaluation Results
    • Searching Compliance Framework Evaluation Results
    • Browsing Compliance Framework Errors
    • Searching Compliance Framework Errors
    • Verifying Database Targets Are Compliant with Compliance Frameworks
  • About Compliance Standards
  • Operations on Compliance Standards
    • Creating a Compliance Standard
    • Creating Like a Compliance Standard
    • Editing a Compliance Standard
    • Deleting a Compliance Standard
    • Exporting a Compliance Standard
    • Importing a Compliance Standard
    • Browsing Compliance Standards
    • Searching Compliance Standards
    • Browsing Compliance Standard Evaluation Results
    • Searching Compliance Standard Evaluation Results
    • Browsing Compliance Standard Errors
    • Searching Compliance Standard Errors
    • Associating a Compliance Standard with Targets
    • Compliance Standards Provided by Oracle
  • About Compliance Standard Rule Folders
    • Creating Rule Folders
    • Managing Rule Folders in a Compliance Standard
  • About Compliance Standard Rules
  • Operations on Compliance Standards Rules
    • Creating a Compliance Standard Rule
    • Creating Like a Compliance Standard Rule
    • Editing a Compliance Standard Rule
    • Deleting a Compliance Standard Rule
    • Exporting a Compliance Standard Rule
    • Importing a Compliance Standard Rule
    • Browsing Compliance Standard Rules
    • Searching Compliance Standard Rules
    • Compliance Standard Rules Provided by Oracle
• WebLogic Server Signature Rules
  • About WLS Signature Rules
  • Creating a WLS Signature Rule
  • WLS Signature Rule Example
• Real-time Monitoring Facets
  • About Real-time Monitoring Facets
    • Facet Entity Types
    • Facet Patterns
  • Operations on Facets
    • Creating and Editing Facets
    • Deleting a Facet
    • Using Create Like to Create a New Facet
    • Importing and Exporting Facets
    • Changing Base Facet Attributes Not Yet Used In a Rule
    • Viewing the Facet Library
  • Operations on Real-time Monitoring Rules
    • Creating a Real-time Monitoring Rule
    • Editing a Rule
    • Viewing Real-time Monitoring Rules
    • Deleting a Rule
    • Saving a Development Copy of a Rule Prior to Production
    • Importing and Exporting Rules
    • Setting Severity Levels for Rules
    • Setting Target Criteria For a Rule
    • Selecting the Types of Actions You Want to Monitor
    • Using Facets As Filters In Rules
    • Controlling Observation Bundle Lifetimes
    • Creating a Facet Inline While Creating a Rule
• Real-Time Observations
  • Viewing Observations
    • Viewing Observations By Systems
    • Viewing Observations By Compliance Framework
    • Viewing Details of an Incident
    • Viewing a Summary of Observation Bundle Reconciliation Results From Incident Pages
    • Viewing Observations With Compliance Violations From the Target Search Page
  • Authorized and Unauthorized Real-Time Observations
    • Automatically Specifying Whether Real-time Observation Is Authorized
    • Annotating Change Requests With Observation Details for Authorized Observations
    • Treating Observation Bundles With Unauthorized Observations As Compliance Violations
    • Overriding the Automatic Determination of Authorized or Unauthorized For an Observation
    • Manually Setting an Observation As Authorized Or Not Authorized
    • Notifying a User When An Observation Occurs Without Change Management Integration
    • Notifying a User When An Authorized Observation Occurs
    • Determining Whether Notifications On Unauthorized Observations Have Been Acknowledged, Reassigned, Or Escalated
  • Operations on Observations
    • Selecting Observation Attributes to Display When Viewing Observations
    • Searching Observations By Observation Attributes
    • Changing Status and Annotating Observations

9 Enterprise Manager Cloud Control Mobile

• System Requirements
• Initial Setup
• Connecting the First Time
• Login Screen
• Manage Settings
• What You Can Do in Incident Manager Using Cloud Control Mobile
• Working in Cloud Control Mobile
  • Viewing Incidents and Problems
  • Changing Views
  • Performing Actions
• Tips and Tricks

10 Information Publisher

• About Information Publisher
• Out-of-Box Report Definitions
• Custom Reports
  • Creating Custom Reports
  • Report Parameters
  • Report Elements
• Scheduling Reports
  • Flexible Schedules
  • Storing and Purging Report Copies
  • E-mailing Reports
• Sharing Reports

11 Enterprise Manager Security

• About Oracle Enterprise Manager Security
• Enterprise Manager Authentication
  • Repository-Based Authentication
  • Oracle Access Manager Single Sign-On
  • Single Sign-On Based Authentication
    • Registering Enterprise Manager as a Partner Application
    • Removing Single Sign-On Configuration
    • Registering Single Sign-On Users as Enterprise Manager Administrators
    • Bypassing the Single Sign-On Logon Page
    • Restoring the Default Authentication Method
  • Enterprise User Security Based Authentication
    • Registering Enterprise Users as Enterprise Manager Users
  • Microsoft Active Directory Based Authentication
    • Configure WebLogic Server Authentication
    • Manage Active Directory Users with External Roles
    • Password Management for Active Directory Users
    • Remove Active Directory Users
    • Remove Active Directory Authentication
• Enterprise Manager Authorization
  • Authentication Scheme
  • Classes of Users
  • Privileges and Roles
    • Granting Privileges
• Configuring Secure Communication (SSL) for Cloud Contro
  • About Enterprise Manager Framework Security
  • Enabling Security for the Oracle Management Service
    • Creating a New Certificate Authority
    • Viewing the Security Status and OMS Port Information
    • Configuring Transparent Layer Security
  • Securing the Oracle Management Agent
  • Enabling Security with Multiple Management Service Installations
  • Restricting HTTP Access to the Management Service
  • Managing Agent Registration Passwords
    • Using the Cloud Control Console to Manage Agent Registration Passwords
    • Using emctl to Add a New Agent Registration Password
  • Configuring the OMS with Server Load Balance
  • Enabling Security for the Management Repository Database
    • About Oracle Advanced Security and the sqlnet.ora Configuration File
    • Configuring the Management Service to Connect to a Secure Management Repository Database
    • Enabling Oracle Advanced Security for the Management Repository
    • Enabling Security for a Management Agent Monitoring a Secure Management Repository or Database
  • Configuring Third Party Certificates
    • Configuring Third Party Certificate for HTTPS Upload Virtual Host
    • Configuring Third Party Certificate for HTTPS Console Virtual Host
• Accessing Managed Targets
  • Credential Subsystem
    • Named Credential
    • Job Credentials
    • Monitoring Credentials
    • Collection Credentials
    • Preferred Credentials
    • Managing Credentials Using EMCLI
  • Setting Up SSH Key-based Host Authentication
  • Pluggable Authentication Modules (PAM) Support for Hosts
    • Configuring PAM for RHEL4 Users
    • Configuring PAM for AIX Users
  • Sudo and PowerBroker Support
    • Creating a Privilege Delegation Setting
• Cryptographic Support
  • Configuring the emkey
  • emctl Commands
    • emctl status emkey
    • emctl config emkey -copy_to_credstore
    • emctl config emkey -copy_to_repos
    • emctl config emkey -copy_to_file_from_credstore
    • emctl config emkey -copy_to_file_from_repos
    • emctl config emkey -copy_to_credstore_from_file
    • emctl config emkey -copy_to_repos_from_file
    • emctl config emkey -remove_from_repos
  • Install and Upgrade Scenarios
    • Installing the Management Repository
    • Installing the First Oracle Management Service
    • Upgrading from 10.2 or 11.1 to 12.1
    • Recreating the Management Repository
• Setting Up the Auditing System for Enterprise Manager
  • Configuring the Enterprise Manager Audit System
  • Configuring the Audit Data Export Service
  • Updating the Audit Settings
  • Searching the Audit Data
  • List of Operations Audited
• Additional Security Considerations
  • Changing the SYSMAN and MGMT_VIEW Passwords
    • Changing the SYSMAN User Password
    • Changing the MGMT_VIEW User Password
  • Configuring Beacons to Monitor Web Applications Over HTTPS
  • Patching Oracle Homes When the User is Locked
  • Cloning Oracle Homes

12 Sizing Your Enterprise Manager Deployment

• Oracle Enterprise Manager Cloud Control Architecture Overview
• Enterprise Manager Cloud Control Sizing and Performance Methodology
  • Step 1: Choosing a Starting Platform Cloud Control Deployment
    • Network Topology Considerations
  • Step 2: Periodically Evaluate the Vital Signs of Your Site
  • Step 3: Use DBA and Enterprise Manager Tasks To Eliminate Bottlenecks Through Housekeeping
    • Offline Monthly Tasks
  • Step 4: Eliminate Bottlenecks Through Tuning
    • High CPU Utilization
    • Loader Vital Signs
    • Rollup Vital Signs
    • Rollup Process
    • Job, Notification, and Alert Vital Signs
    • I/O Vital Signs
    • The Oracle Enterprise Manager Performance Page
    • Determining the Optimum Number of Middle Tier OMS Servers
  • Step 5: Extrapolating Linearly Into the Future for Sizing Requirements
  • Using Returning Query Safeguards to Improve Performance

13 Enterprise Configuration Management

• Targets and Configuration Collections
• Cloud Control and Configuration Management
  • Configuration Search
  • Configuration Comparisons
  • Configuration Views
  • Configuration History
  • Custom Configuration Specifications
  • Client Configurations
    • Client System Analyzer in Cloud Control
    • Client System Analyzer Deployed Independently

14 Configuration Comparisons, Templates, and Rules

• Comparison Templates
  • Create or Edit a Comparison Template
  • Managing Templates
• Comparison Wizard
  • Select a Configuration to Compare Against
  • Select Configurations to Compare
  • Select a Template to Use in the Comparison
  • Map Members in a System Comparison
  • Schedule the Comparison and Create a Notification List
  • Review the Comparison Parameters and Submit the Job
• Working with Comparison Results
  • Comparisons and Job Activity
  • System Comparisons
  • Single Target Comparisons
• Specifying Rules
• Rules Expression Reference
• Rule Examples

15 Custom Configurations, Parsers, and Rules

• Manage Custom Configurations
  • Create or Edit a Custom Configuration
  • View a Custom Configuration
  • Enable Facet Synchronization
  • Export a Custom Configuration
  • Import a Custom Configuration
  • Delete a Custom Configuration
  • Deploy and Undeploy Custom Configurations
• About Save, Save As, and Versioning
• About Custom Configurations and Privileges
• About Parsers
• Manage Parsers
• XML Parsers
  • Default XML Parser
    • WebLogic Attribute-keyed Parser
    • WebSphere Attribute-keyed Parsers
  • Generic XML Parser
    • WebSphere Generic Parser
  • XML Parser Examples
• Format-specific Parsers
• Columnar Parsers
  • Columnar Parser Parameters
• Properties Parsers
  • Basic Properties Parser Parameters
  • Advanced Properties Parser Parameters
  • Advanced Properties Parser Constructs
• Parsed Files and Rules
  • Sample XML File Parsing and Rule Application
  • Sample Non-XML File Parsing and Rule Application
  • Sample SQL Query Parsing and Rule Application

16 Enterprise Manager Diagnosability

• Fault Diagnostics Framework
• Automatic Diagnostic Workflow
• Fault Diagnosability Infrastructure
  • Automatic Diagnostic Repository
  • Incident Manager
  • Support Workbench
  • Perform Health Checks and Run Diagnostics Kit
  • Incident Packaging Service (IPS)
  • Draft Service Request Acknowledgment
• Using the Support Workbench to Investigate Problems

17 Updating Cloud Control

• Using Self Update
  • What Can Be Updated?
• Setting Up Self Update
  • Setting Up Enterprise Manager Self Update Mode
  • Assigning Self Update Privileges to Users
  • Setting Up the Software Library
  • Setting Up the EMCLI Utility (Optional)
• Applying an Update
  • Applying an Update in Online Mode
  • Applying an Update in Offline Mode
• Acquiring or Updating Management Agent Software
  • Acquiring Management Agent Software in Online Mode
  • Acquiring Management Agent Software in Offline Mode
• Deploying and Updating Plug-ins
  • Deploying a Plug-in
    • Downloading a Plug-in from the Enterprise Manager Store
    • Importing an External Archive into Enterprise Manager
    • Deploying a Plug-in to Oracle Management Service (OMS)
    • Adding Targets for the Plug-in to Monitor
    • Important Details Regarding Plug-in Deployment
  • Updating a Plug-in
    • Downloading the Latest Plug-in Archive from the Oracle Enterprise Manager Store
    • Upgrading a Plug-in on Oracle Management Service
    • Upgrading a Plug-in on a Management Agent
    • Removing a Plug-in

18 Patching Enterprise Manager

• Overview
• Patching OMS and Management Repository
  • OMS Patches
  • Repository Patches
  • Applying OMS and Repository Patches
• Patching Enterprise Manager Agents
  • Management Agent Patches
    • Patches and Updates Versus My Oracle Support
  • Automated Agent Patching
    • Accessing Patches and Updates
    • Viewing Patch Recommendations
    • Searching Patches
    • Applying Agent Patches
    • Verifying the Applied Agent Patches
    • Validating Agent Patch Errors
    • Deinstalling the Applied Agent Patches
    • Troubleshooting Agent Deployment
  • Manual Agent Patching

19 Configuring Software Library

• Overview of Software Library
• Users, Roles, and Privileges
• Software Library Storage
  • Upload File Locations
  • Referenced File Location
• Prerequisites for Configuring Software Library
• Configuring Software Library Storage Location
  • Configuring an OMS Shared File System Storage Location
  • Configuring an OMS Agent Storage Location
  • Configuring a Referenced Storage Location
• Maintaining Software Library
  • Periodic Maintenance Tasks
  • Re-Importing Oracle Owned Entity Files
  • Deleting Software Library Storage Location

20 Monitoring Using Web Services and JMX

• Overview
• Monitoring Using Web Services in Enterprise Manager
  • Creating Metadata and Default Collection Files
    • Web Services CLI Command-line Tool Syntax
    • Web Services Command-line Tool Security
    • Generating the Files
• Monitoring Using WS-Management in Enterprise Manager
  • Creating Metadata and Default Collection Files
    • WS-Management CLI Command-line Tool Syntax
    • Command-line Tool Security
    • Generating Target Metadata and Collection Files
• Monitoring JMX Applications Deployed on Oracle Application Servers (OC4J)
  • Creating Metadata and Default Collection Files
    • JMX Command-line Tool Syntax
    • Generating the Files
  • Displaying Target Status Information
• Monitoring a Standalone JMX-instrumented Java Application or Java Virtual Machine (JVM) Target
  • Generating Metadata and Default Collection Files
    • JMX Command-line Tool Syntax
    • Generating the Files
  • Using the Metadata and Default Collection Files
• Monitoring JMX Applications Deployed on Oracle WebLogic Application Servers
  • Creating Metadata and Default Collection Files using jmxcli
    • JMX Command-line Tool Syntax
    • Generating the Files
    • Displaying Target Status Information
  • Using the Metadata and Default Collection Files
• Creating a Management Plug-in Archive
• Importing a Management Plug-in
• Deploying a Management Plug-in
• Adding a Target to Management Agent
  • Adding a Web Services Target - CalculatorService
  • Adding a WS-Management Target - TrafficLight
  • Configuring a Standalone Java Application or JVM Target
  • Adding a Target Instance for a Custom J2EE Application on WebLogic
• Monitoring Credential Setup
• Viewing Monitored Metrics
• Creating JMX Metric Extensions
  • Using the Enterprise Manager Console
  • Using the JMXCLI to create a Metric Extension Archive
• Surfacing Metrics from a Standalone JVM or Oracle Coherence
  • Using the Enterprise Manager Console
  • Using JMXCLI

21 Configuring Services

• Summary of Service Management Tasks
• Setting up the System
• Creating a Service
• Configuring a Service
  • Availability Definition
  • Performance Metrics
  • Usage Metrics
  • Business Metrics
  • Service Tests and Beacons
    • Creating an ATS Service Test Using OATS Load Script
    • Configuring the Beacons
    • Configuring Windows Beacons for Web Transaction (Browser) Playback
  • Root Cause Analysis Configuration
    • Getting the Most From Root Cause Analysis
• Recording Web Transactions
• Monitoring Settings
• Configuring Aggregate Services
• Setting Up Monitoring Templates
  • Configuring Service Tests and Beacons
• Configuring Service Levels
  • Defining Service Level Rules
  • Viewing Service Level Details
• Configuring a Service Using the Command Line Interface
• Troubleshooting Service Tests

22 Identity Management

• About Oracle Identity Management
• Using Cloud Control for Monitoring Identity Management Targets
  • Identity and Access Dashboard
  • Identity Management Component Server Home Page
  • Configuration Management
  • Identity Management Systems
    • Identity Management Services
    • Monitoring Services
• Identity Management Root Cause Analysis
• Automated Identity Management Monitoring and Alerts
• Diagnosing Identity Management Performance and Availability Problems
• Leveraging the Cloud Control Management Framework

23 Lifecycle Management

• Overview of Lifecycle Management Solutions
  • Advantages of Using Provisioning and Patching Features
  • Wide Coverage Across the Stack
• Provisioning Operating System
• Provisioning Database and Middleware
• Upgrading Databases and Software
• Patching Database and Middleware Targets
• Patching Linux Hosts
  • Enhanced Linux Patching for ULN
  • Patching Features
• Customizing Deployment Procedures

24 Starting and Stopping Enterprise Manager Components

• Controlling the Oracle Management Agent
  • Starting, Stopping, and Checking the Status of the Management Agent on UNIX
  • Starting and Stopping the Management Agent on Windows
  • Checking the Status of the Management Agent on Windows
• Controlling the Oracle Management Service
  • Controlling the Management Service on UNIX
    • Using emctl to Start, Stop, and Check the Status of the Oracle Management Service
  • Controlling the Management Service on Windows
• Controlling Fusion Middleware Control
• Guidelines for Starting Multiple Enterprise Manager Components on a Single Host
• Starting and Stopping Oracle Enterprise Manager 12c Cloud Control
  • Starting Cloud Control and All Its Components
  • Stopping Cloud Control and All Its Components
• Additional Management Agent Commands
  • Uploading and Reloading Data to the Management Repository
  • Specifying New Target Monitoring Credentials
  • Listing the Targets on a Managed Host
  • Controlling Blackouts
  • Changing the Management Agent Time Zone
  • Reevaluating Metric Collections
• emctl Commands
• Using emctl.log File

25 Locating and Configuring Enterprise Manager Log Files

• Managing Log Files
  • Viewing Log Files and Their Messages
  • Searching Log Files
    • Searching Log Files: Basic Searches
    • Searching Log Files: Advanced Searches
  • Downloading Log Files
• Locating and Configuring Management Agent Log and Trace Files
  • About the Management Agent Log and Trace Files
    • Structure of Agent Log Files
  • Locating the Management Agent Log and Trace Files
  • Setting Oracle Management Agent Log Levels
    • Setting gcagent.log
    • Setting gcagent_error.log
    • Setting the Log Level for Individual Classes and Packages
    • Setting gcagent_mdu.log
    • Setting the TRACE Level
• Locating and Configuring Oracle Management Service Log and Trace Files
  • About the Oracle Management Service Log and Trace Files
  • Locating Oracle Management Service Log and Trace Files
  • Controlling the Size and Number of Oracle Management Service Log and Trace Files
  • Controlling the Contents of the Oracle Management Service Trace File
  • Controlling the Oracle WebLogic Server and Oracle HTTP Server Log Files

26 Maintaining and Troubleshooting the Management Repository

• Management Repository Deployment Guidelines
• Management Repository Data Retention Policies
  • Management Repository Default Aggregation and Purging Policies
  • Management Repository Default Aggregation and Purging Policies for Other Management Data
  • Modifying the Default Aggregation and Purging Policies
  • Modifying Data Retention Policies When Targets Are Deleted
  • How to Modify the Retention Period of Job History
  • DBMS_SCHEDULER Troubleshooting
• Repository and Sizing Requirements for Fusion Middleware Monitoring in Enterprise Manager Release 12g
  • ADP Monitoring
  • JVMD Monitoring
• Changing the SYSMAN Password
• Dropping and Recreating the Management Repository
  • Dropping the Management Repository
  • Recreating the Management Repository
    • Using the RepManager Script to Create the Management Repository
    • Using a Connect Descriptor to Identify the Management Repository Database
• Troubleshooting Management Repository Creation Errors
  • Package Body Does Not Exist Error While Creating the Management Repository
  • Server Connection Hung Error While Creating the Management Repository
  • General Troubleshooting Techniques for Creating the Management Repository
• Cross Platform Enterprise Manager Repository Migration
  • Common Prerequisites
  • Methodologies
    • Cross Platform Transportable Tablespaces
    • Data Pump
    • Export/Import
  • Post Migration Verification

27 Maintaining Enterprise Manager

• Overview: Managing the Manager
• Management Services and Repository
• Viewing Enterprise Manager Topology/Charts
• Viewing Enterprise Manager Services
• Controlling and Configuring Management Agents
  • Agent Home Page
  • Controlling a Single Agent
  • Configuring Single Agents
  • Controlling Multiple Agents
  • Configuring Multiple Agents

28 Discovering and Managing Exadata Targets and Systems

• Automatically Discovering an Oracle Database Machine
• Viewing the Topology of an Existing DB Machine Target
• Drilling Down to Individual Targets
• Viewing Critical Hardware Information for the DB Machine
• Viewing DB Machine Alerts
• Adding Exadata Components Manually
• About Oracle Exadata Storage Server
  • Using Exadata As a Cloud Control Target
  • Performing Administration Tasks on Exadata Cells
  • Performing Administration Tasks on Infiniband Networks
  • Launching the IORM Performance Page
  • Viewing an Exadata Cell Configuration
  • Managing a Single I/O Resource Management Allocation
  • Accessing Oracle Support Workbench for Exadata Cell
  • Changing the IORM Mode and Updating the IORM Objective

29 Using Active Reports

• Using Active Reports to Mail a Report
• Using Active Reports to Save a Report
• Generating an Active Report from the SQL Details Page
• Generating an Active Report from the SQL Performance Analyzer (SPA) Page

30 Using Oracle Exalogic Elastic Cloud

• Using the Exalogic Elastic Cloud Discovery Wizard
• Displaying and Using the Exalogic Elastic Cloud Home Page and Dashboard
• Viewing Application Deployments in Exalogic Elastic Cloud Targets
• Viewing Weblogic Domains in Exalogic Elastic Cloud Targets
• Viewing Coherence Clusters in Exalogic Elastic Cloud Targets
• Viewing Hosts in Exalogic Elastic Cloud Targets

31 Installation to Support Real-time Configuration Change Monitoring

• Real-Time Monitoring
• Resource Consumption Considerations
  • OS File Monitoring Archiving
  • OS File Read Monitoring
  • Creating Facets That Have Very Broad Coverage
  • Enterprise Manager Repository Sizing
• Configuring Monitoring Credentials
• Preparing To Monitor Linux Hosts
  • OS File Monitoring
  • Debugging Kernel Module Issues
• Preparing To Monitor Windows Hosts
  • Verifying Auditing Is Configured Properly
  • Subinacl External Requirements
• Preparing To Monitor Solaris Hosts
  • Auditing Users
  • Audit Logs and Disk Space
  • Managing Audit Files
• Preparing To Monitor the Oracle Database
  • Setting Auditing User Privileges
  • Specifying Audit Options
• Setting Up Change Request Management Integration
  • BMC Remedy Action Request System 7.1 Integration
    • Remedy Installation and Customization
• Repository Views Related to Real-time Monitoring Features
• Modifying Data Retention Periods

Part II Enterprise Manager High Availability

32 Setting Up Enterprise Manager High Availability

• Installation Best Practices for Enterprise Manager High Availability
  • Configuring the Management Agent to Automatically Start on Boot and Restart on Failure
  • Configuring Restart for the Management Agent
  • Installing the Management Agent Software on Redundant Storage
  • Install the Management Service Shared File Areas on Redundant Storage
• Managing Multiple Hosts and Deploying a Remote Management Repository
• Deploying Cloud Control Components on a Single Host
• Installing Multiple OMSs in Active/Active configuration
  • Configuring the First Management Service for High Availability
    • Management Service Install Location
  • Configuring Additional Management Services
    • Installing a Fresh Additional Management Service According MAA Best Practices
    • Retrofitting MAA Best Practices on Existing Additional Management Service
  • Configuring Shared File System Loader
  • Configuring Software Library
  • Configuring a Load Balancer
    • SLB Setup
    • Enterprise Manager Side Setup
  • Reconfiguring the Oracle Management Agent
    • Configuring the Management Agent to Use a New Management Service
    • Securing the Management Agent
    • Changing the Management Agent Port
    • Controlling the Amount of Disk Space Used by the Management Agent
    • About the Management Agent Watchdog Process
    • Setting the Management Agent Time Zone
    • Adding Trust Points to the Management Agent Configuration
• Configuring Standby Management Service
  • Installing the First Standby Management Service
  • Installing Additional Standby Management Services
  • Validating Your Installation and Complete the Setup
• How to Configure Cloud Control OMS in Active/Passive Environment for High Availability Failover Using Virtual Host Names
  • Overview and Requirements
  • Installation and Configuration
  • Setting Up the Virtual Host Name/Virtual IP Address
  • Setting Up Shared Storage
  • Setting Up the Environment
  • Synchronizing Operating System IDs
  • Setting Up Shared Inventory
  • Installing the Software
    • Windows Specific Configuration Steps
  • Starting Up Services
  • Summary
• Configuring the Management Repository
  • Post Management Service - Install Management Repository Configuration
• Converting the Enterprise Manager Repository from Single Instance to RAC
  • Task 1: Provision Oracle Clusterware, Oracle ASM, and Oracle RAC
  • Task 2: Create a Single-Instance Physical Standby Database on the New Cluster
  • Task 3: Prepare the Environment Prior to Conversion
  • Task 4: Convert the Physical Standby Database to an Oracle RAC Database
  • Task 5: Perform a Switchover and Enable Additional Threads
• Configuring Management Service to Management Repository Communication
• Configuring Standby Database for the Enterprise Manager Repository
• Disaster Recovery
  • Setup Standby Management Service
    • Installing the First Standby Management Service
    • Installing Additional Standby Management Services
  • Setup Standby Database

33 High Availability Solutions

• Latest High Availability Information
• Defining High Availability
  • Levels of High Availability
• Determining Your High Availability Needs
• Comparing Availability Levels
• Implementing High Availability Levels

34 Configuring Monitoring for Enterprise Manager High Availability

• Configuration With Cloud Control
  • Console Warnings, Alerts, and Notifications
  • Configure Additional Error Reporting Mechanisms
  • Component Backup
  • Troubleshooting
    • Upload Delay for Monitoring Data
    • Notification Delay of Target State Change

35 Backing Up Enterprise Manager

• Backing Up Your Deployment
  • Repository Backup
    • Repository Backup
  • Oracle Management Service Backup
    • Backing Up the OMS
  • Agent Backup
    • Backing Up Agents

36 Enterprise Manager Outages

• Enterprise Manager Recovery
  • Repository Recovery
  • Recovery Scenarios
    • Full Recovery on the Same Host
    • Incomplete Recovery on the Same Host
    • Full Recovery on a Different Host
    • Incomplete Recovery on a Different Host
  • Recovering the OMS
  • OMS Recovery Scenarios
    • Single OMS, No Server Load Balancer (SLB), OMS Restored on the same Host
    • Single OMS, No SLB, OMS Restored on a Different Host
    • Single OMS, No SLB, OMS Restored on a Different Host using the Original Hostname
    • Multiple OMS, Server Load Balancer, Primary OMS Recovered on the Same Host
    • Multiple OMS, Server Load Balancer configured, Primary OMS Recovered on a Different Host
    • Multiple OMS, SLB configured, additional OMS recovered on same or different host
  • Recovering Agents
  • Agent Recovery Scenarios
    • Agent Reinstall Using the Same Port
    • Agent Restore from Filesystem Backup
• Recovering from a Simultaneous OMS-Repository Failure
  • Collapsed Configuration: Incomplete Repository Recovery, Primary OMS on the Same Host
  • Distributed Configuration: Incomplete Repository Recovery, Primary OMS and additional OMS on Different Hosts, SLB Configured
• Switchover
• Failover
• Automatic Failover
• How to Configure Cloud Control OMS in Active/Passive Environment for High Availability Failover Using Virtual Host Names
  • Overview and Requirements
  • Installation and Configuration
  • Setting Up the Virtual Host Name/Virtual IP Address
  • Setting Up Shared Storage
  • Setting Up the Environment
  • Synchronizing Operating System IDs
  • Setting Up Shared Inventory
  • Installing the Software
    • Windows Specific Configuration Steps
  • Starting Up Services
  • Summary
• Configuring Targets for Failover in Active/Passive Environments
  • Target Relocation in Active/Passive Environments
  • Installation and Configuration
    • Prerequisites
    • Configuration Steps
  • Failover Procedure
  • Fallback Procedure
  • EM CLI Parameter Reference
  • Script Examples
    • Relocation Script
    • Start Listener Script
    • Stop Listener Script

Index