Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

Part I Managing Oracle Fusion Middleware

1 Introduction to Middleware Management

• Middleware Management with Enterprise Manager Cloud Control
• Fusion Middleware Control Versus Cloud Control
  • Managing Fusion Middleware with Fusion Middleware Control
  • Key Oracle Fusion Middleware Management Features

2 Discovering Middleware Targets

• Enabling Automatic Discovery of Fusion Middleware Targets
• Discovering Targets Manually
  • Discovering a WebLogic 9.x or 10.x Domain Using Cloud Control
  • Discovering Multiple WebLogic Domains Using EM CLI
• Discovering New or Modified Domain Members
  • Enabling Automatic Discovery of New Domain Members
  • Manually Checking for New or Modified Domain Members
  • Removing Targets

3 Managing Middleware Targets

• Middleware Targets in Enterprise Manager
  • Oracle Fusion Middleware Components
  • Oracle Application Server Components
  • Non-Oracle Middleware Components
• Monitoring Middleware Targets
  • Target Home Page
  • Out-of-box Metrics
  • Analyzing Historical Performance
  • Setting Metric Thresholds for Alert Notifications
  • Monitoring Templates
  • Managing and Creating Blackouts
  • Extend Monitoring for Applications Deployed to WebLogic Server
  • Request Monitoring
    • Defining and Managing Transactions Being Monitored
• Diagnosing Performance Problems
  • Using Home Pages to Diagnose Performance Issues
  • Middleware Diagnostics Advisor
  • Diagnostics Snapshots
• Administering Middleware Targets
  • Process Control
• Lifecycle Management
  • Managing Configurations
  • Compliance Management
  • Patch Management
  • Provisioning
    • Cloning from Test to Production Environments
    • Scaling Out Domains
    • Deploying / Undeploying Java EE Applications
• Managing Service Levels
  • Service Dashboard
• Job System
  • Log File Rotation
  • Log File Viewer
• Topology Viewer
• Support Workbench

4 Testing Application Load and Performance

• Introduction to Application Replay
• Testing Against Real-World Application Workloads
• Capturing Application Workload Using RUEI
• Synchronized vs. Non-Synchronized Replay
• Prerequisites and Considerations
  • Using RUEI to Capture Application Workloads
  • Configuring Required User Privileges in Enterprise Manager
  • Using Synchronization
  • Setting up the Test System Database
  • Restarting the Database and Application Stack
  • Setting up the Capture Directory
• Understanding the Capture and Replay Process
• Creating Application Workload Captures
• Monitoring the Capture Process
• Replaying Application Workload Captures
  • Preparing to Replay Workload Captures
  • Understanding Replays and Replay Tasks
  • Resolving References to External Systems
  • Remapping URLs
  • Substituting Sensitive Data
  • Replaying Workload Captures
  • Analyzing Replay Results
• Troubleshooting

5 Monitoring Business Applications

• The Oracle Approach to the APM Challenge
• Introduction to Business Applications
  • MyBank: An Example Business Application
• Prerequisites and Considerations
  • Using RUEI to Monitor Business Applications
  • Using BTM to Monitor Business Applications
• Registering RUEI/BTM Systems
• Creating Business Applications
• Monitoring Business Applications
• Monitoring RUEI Components
  • RUEI - Key Performance Indicators (KPI) Region
  • RUEI - Top User and Application Violations Region
  • RUEI - Top Executed User Requests Region
  • RUEI - Top Users Region
  • Real User Session Diagnostics
• Working with the RUEI Session Diagnostics Facility
  • Getting Started
  • Customizing Session Diagnostics Reporting
  • Exporting Full Session Information
  • Exporting Session Pages to Microsoft Excel
• Monitoring KPI and SLA Alert Reporting
• Monitoring BTM Transactions
• Working Within Business Transaction Manager
  • Summary Information
  • Analyzing Transaction Information
  • Viewing Alerts
  • Viewing Transaction Instances
  • Viewing Message Logs
  • Viewing Service Level Agreement Compliance
  • Viewing Policies Applied to Transactions
  • Viewing Transaction Profile Information
  • Viewing Transaction Conditions
  • Viewing Transaction Properties

Part II Monitoring Oracle Exalogic Elastic Cloud

6 Monitoring Oracle Exalogic Elastic Cloud

• Prerequisites to Discovering Oracle Exalogic Elastic Cloud
  • Importing Ops Center Certificate to the Oracle Management Agent Keystore
  • Critical Prerequisites For OVMM Discovery
  • ZFS Plug-in and Oracle VM Manager Registration Preconfiguration Steps
• Using the Exalogic Elastic Cloud Discovery Wizard
• Upgrading Exalogic System Targets to the Version 12.1.0.3 Fusion Middleware Model
• Displaying and Using the Exalogic Elastic Cloud Dashboard
• Refreshing the Exalogic Elastic Cloud
• Monitoring the Hardware Components of Exalogic Elastic Cloud
• Viewing Application Deployments in Exalogic Elastic Cloud Targets
• Viewing WebLogic Domains in Exalogic Elastic Cloud Targets
• Viewing Coherence Clusters in Exalogic Elastic Cloud Targets
• Viewing Hosts in Exalogic Elastic Cloud Targets
• Visualizing Relationships Between Exalogic Software and Hardware Components
• Analyzing the Impact of Component Failures
• Configuring Exalogic Oracle Engineered System Healthchecks

Part III Monitoring WebLogic Domain

7 Monitoring WebLogic Domains

• Updating the Agent Truststore
  • Importing a Demo WebLogic Server Root CA Certificate.
  • Importing a Custom Root CA Certificate
• Changing the Default AgentTrust.jks Password Using Keytool
• Collecting JVM Performance Metrics for WebLogic Servers
  • Setting the PlatformMBeanServerUsed Attribute
  • Activating Platform MBeans on WebLogicServer 9.x to 10.3.2 versions

Part IV Managing Oracle SOA

8 Overview of Oracle SOA Management

9 Discovering and Monitoring Oracle BPEL Process Manager

• Supported Versions
• Understanding the Discovery Mechanism
• Understanding the Discovery Process
• Setting Up Oracle Software Library
• Discovering BPEL Process Manager
  • Deployed to Oracle Application Server
  • Deployed to Oracle WebLogic Managed Server
    • Discovering Oracle WebLogic Managed Server
    • Deployed to Oracle WebLogic Managed Server
  • Deployed to IBM WebSphere Application Server
    • Discovering IBM WebSphere Application Server
    • Deployed to IBM WebSphere Application Server
• Configuring BPEL Process Manager
  • Specifying Details for Monitoring BPEL Process Manager
  • Registering BPEL Process Manager Credentials and Host Credentials
• Troubleshooting BPEL Process Managers
  • Discovery Errors on Target Details Page
  • Discovery Errors on Review Page
  • Discovery Errors on Review Page
  • Display Errors on Processes Page
    • No Credentials Specified for Monitoring BPEL Process Manager
  • Retrieving the OPMN Port
  • javax.naming.NameNotFoundException Error
  • javax.naming.NamingException Error
  • javax.naming.NoInitialContextException Error
  • Error While Creating BPEL Infrastructure Services
  • Metric Collection Errors for BPEL Process Manager Partner Link Metrics
  • Agent Monitoring Metric Errors

10 Discovering and Monitoring Oracle Service Bus

• Supported Versions
• Understanding the Discovery Mechanism
• Understanding the Discovery Process
• Downloading One-Off Patches
• Discovering Oracle Service Bus
  • Discovering OSB Deployed to WLS Not Monitored by Enterprise Manager
  • Discovering OSB Deployed to WLS Monitored by Enterprise Manager
• Enabling Management Packs
• Monitoring Oracle Service Bus in Cloud Control
  • Enabling Monitoring for OSB Services
• Generating Oracle Service Bus Reports Using BI Publisher
• Troubleshooting Oracle Service Bus
  • Required Patches Missing
  • System and Service
  • SOAP Test

11 Discovering and Monitoring the SOA Suite

• New Features in This Release
• Supported Versions
• Understanding the Discovery Process
• Discovering the SOA Suite
  • Discovering the SOA Suite Using a Remote Agent
• Post Discovery Steps
  • Configuring Instance Tracing
  • Viewing Application Dependency and Performance (ADP) Metrics
• Setting Up and Using SOA Instance Tracing
• Generating SOA Reports Using Information Publisher
• Dehydration Store Monitoring
  • Enabling Monitoring of the SOA Dehydration Store
  • Viewing the SOA Dehydration Store Data
• Service Topology
• UDDI Publishing
• Generating SOA Reports Using BI Publisher
• Provisioning SOA Artifacts and Composites
• Support Workbench
• Troubleshooting
  • Discovery
  • Monitoring
  • Instance Tracing
  • Faults
  • Application Dependency and Performance Integration
  • Information Publisher Reports
  • BI Publisher Reports
  • Systems and Services
  • BPEL Recovery
  • SOA License Issue
  • Dehydration Store Issue

Part V Managing Oracle Business Intelligence

12 Discovering and Monitoring Oracle Business Intelligence Instance and Oracle Essbase

• Overview of Oracle Business Intelligence Targets You Can Monitor
  • Oracle Business Intelligence Instance
  • Oracle Essbase
• Understanding the Monitoring Process
• Discovering Oracle Business Intelligence Instance and Oracle Essbase Targets
  • Discovering Targets of an Undiscovered WebLogic Domain
  • Discovering New or Modified Targets of a Discovered WebLogic Domain
• Monitoring Oracle Business Intelligence Instance and Essbase Targets
  • Performing General Monitoring Tasks
    • Viewing Target General and Availability Summary
    • Viewing Target Status and Availability History
    • Viewing Target Performance or Resource Usage
    • Viewing Target Metrics
    • Viewing or Editing Target Metric and Collection Settings
    • Viewing Target Metric Collection Errors
    • Viewing Target Health
    • Viewing Target Alert History
    • Viewing Target Incidents
    • Viewing Target Logs
    • Viewing Target Configuration and Configuration File
    • Viewing Target Job Activity
    • Viewing Target Compliance
  • Performing Target-Specific Monitoring Tasks
    • Viewing Oracle Business Intelligence Dashboard Reports
    • Viewing Oracle Business Intelligence Scheduler Reports
    • Viewing Oracle Business Intelligence Instance Key Metrics
    • Viewing Oracle Business Intelligence Essbase Applications Summary
    • Viewing Oracle Business Intelligence Essbase Application Data Storage Details
• Administering Oracle Business Intelligence Instance and Essbase Targets
  • Performing General Administration Tasks
    • Starting, Stopping, or Restarting the Target
    • Administering Target Access Privileges
    • Administering Target Blackouts
    • Viewing Target Monitoring Configuration
  • Performing Target-Specific Administration Tasks
    • Viewing Oracle Business Intelligence Component Failovers
    • Editing Oracle Business Intelligence Monitoring Credentials

Part VI Using JVM Diagnostics

13 Introduction to JVM Diagnostics

• Overview
  • Java Activity Monitoring and Diagnostics with Low Overhead
  • In-depth Visibility of JVM Activity
  • Real Time Transaction Tracing
  • Cross-Tier Correlation with Oracle Databases
  • Memory Leak Detection and Analysis
  • JVM Pooling
  • Real-time and Historical Diagnostics
• New Features in this Release
• Supported Platforms and JVMs
• User Roles

14 Using JVM Diagnostics

• Installing JVM Diagnostics
  • Monitoring a Standalone JVM
• Setting Up JVM Diagnostics
  • Viewing Registered JVMs and Managers
  • Configuring JVM Pools
    • Updating Pool Thresholds
  • Setting the Monitoring Status
  • Downloading the JVM Diagnostics Components
  • Registering the Database Target
• Accessing the JVM Diagnostics Pages
• Managing JVM Pools
  • Viewing the JVM Pool Home Page
  • Viewing the JVM Pool Performance Diagnostics Page
  • Viewing the JVM Pool Live Thread Analysis Page
• Managing JVMs
  • Viewing the JVM Home Page
  • Viewing the JVM Performance Diagnostics Page
  • Viewing the JVM Diagnostics Performance Summary
  • Viewing the JVM Live Time Thread Analysis Page
    • Cross Tier Analysis
    • JVM Diagnostics - Oracle Real Application Cluster Drill-Down
  • Viewing the JVM Live Heap Analysis Page
• Viewing the Thread Snapshots
  • Uploading Thread Snapshots
• Analyzing Heap Snapshots
  • Viewing the Available Heap Snapshots
    • Viewing Heap Usage by Roots
    • Top 40 Objects
    • Heap Object Information
    • Comparing Heap Snapshots
  • Taking a Heap Snapshot
    • Taking A Heap Snapshot Only
    • Taking a Heap Snapshot And Loading Into Repository
• Tracing Active Threads
• Uploading Trace Diagnostics Images
• Viewing the Available Traces
• Analyzing Trace Diagnostic Images
• JVM Offline Diagnostics
  • Creating a Diagnostic Snapshot
  • Using the Diagnostic Snapshots Page
  • Analyzing a Diagnostic Snapshot
  • Viewing a Diagnostic Snapshot
• Viewing JVM Diagnostics Threshold Violations

15 Troubleshooting JVM Diagnostics

• Cross Tier Functionality Errors
• Trace Errors
• Deployment Script Execution Errors
• LoadHeap Errors
• Errors on JVM Diagnostics UI Pages
• Frequently Asked Questions
  • Location of the JVM Diagnostics Logs
  • JVM Diagnostics Manager Status
  • JVM Diagnostics Agent Status
  • Monitoring Status
  • Running the create_jvm_diagnostic_db_user.sh Script
  • Usage of the Try Changing Threads Parameter
  • Significance of Optimization Levels
  • Custom Provisioning Agent Deployment
  • Log Manager Level
  • Repository Space Requirements

Part VII Managing Oracle Coherence

16 Getting Started with Management Pack for Oracle Coherence

• About Coherence Management
• New Features
• Understanding the Discovery Mechanism
  • Starting a JMX Management Node
    • Starting a JMX Management Node Using Shell
    • Starting a JMX Management Node Using WebLogic Console
  • Starting Other Nodes
    • Verifying the JMX Management Node Configuration
  • Using JVM Diagnostics with Coherence
  • Discovering Coherence Targets
  • Corrective Actions
  • Refreshing a Cluster
• Enabling the Management Pack

17 Monitoring a Coherence Cluster

• Cluster Level Pages
  • Cluster Level Home Page
    • General
    • Graphs
    • Cluster Management
    • Services
    • Applications
    • Metric and Host Alerts
    • Cluster Level Operations
  • Cluster Level Node Performance Page
  • Cluster Level Cache Performance Page
  • Cluster Level Connection Performance Page
  • Cluster Level Administration Page
• Detailed Pages
  • Node Home Page
  • Cache Home Page
  • Connection Manager Home Page
• Performance Pages
  • Cache Performance Details Page
  • Connection Manager Performance Page
  • Connection Performance Page
  • Service Performance Page
  • Administration Pages
• Log File Monitoring
• Cache Data Management
  • View Explain Plan
  • View Trace
• Reap Session Support
• Push Replication Pattern
• Transactional Cache Support
• Integration with JVM Diagnostics
• Viewing Performance Summary
• Viewing Configuration Topology
• Troubleshooting Coherence
• Best Practices

Part VIII Using Identity Management

18 Getting Started with Identity Management

• Benefits of the Using Identity Management Pack
• Features of the Identity Management Pack
  • New Features for this Release
• Monitoring Oracle Identity Management Components in Enterprise Manager

19 Prerequisites for Discovering Identity Management Targets

• System Requirements
• Installing Oracle Enterprise Manager Cloud Control 12c Release 2
• Prerequisites for Discovering Identity Management Targets in Enterprise Manager

20 Discovering and Configuring Identity Management Targets

• Discovering Identity Management Targets
  • Discovering Oracle Access Manager Access Server 10.1.4.2 and 10.1.4.3.0
  • Discovering Oracle Access Manager Identity Server 10.1.4.2 and 10.1.4.3.0
  • Discovering Oracle Identity Federation Server 10.1.4.2 and 10.1.4.3.0
  • Discovering Oracle Identity Manager Server 9.1.0.1
  • Discovering Oracle Identity Management Suite 10.1.4.2 and 10.1.4.3.0
  • Discovering Identity Management 11g
  • Discovering Oracle Directory Server Enterprise Edition 6.x, 7.x, 11g
• Collecting User Statistics for Oracle Internet Directory
• Creating Identity Management Elements
  • Creating Identity and Access System
  • Creating Generic Service or Web Application Targets for Identity Management
  • Creating a Service Dashboard Report

Part IX Using Application Dependency and Performance

21 Introduction to Application Dependency and Performance

• Overview
  • Managing Complex Java EE, SOA, OSB, and Portal Applications
  • Delivering a Service-Oriented View Across Environments
  • Avoiding Involvement from Java EE, SOA, OSB, Portal, and Application Experts
  • Eliminating Repetitive Do-It-Yourself (DIY) Manual Processes
  • ADP Solution
• Architecture
  • ADP Java Agents
  • ADP Manager
    • ADP Manager and High Availability
  • ADP User Interface

22 Exploring Application Dependency and Performance

• Exploring the User Interface
  • Accessing ADP
  • General ADP UI Elements
  • Drill Down in Operational Dashboard
  • Time Frame
  • Display Interval
    • Time Frame
    • Interval Context
    • Turning Off Time Frame Limitation
  • Graphs and Data Items
  • Custom Metrics
  • Functional View
  • Topology View
  • Architecture View
    • Accessing the Architecture View
  • Metric Types
• Exploring the Monitoring Tab
  • Monitoring ADP Entities
    • Monitoring SOA Suite 11g Performance
    • Monitoring OSB Performance
    • Monitoring Java EE Application Performance
    • Monitoring ADF Application Performance
  • WebLogic
    • Monitoring WebLogic Portal Performance
    • Adding WebLogic Domain To Be Monitored By Existing ADP Manager
    • Removing a WebLogic Domain From Monitoring
  • Oracle WebLogic Portals
    • Desktops
    • Portlet Drill Down
    • Pageflow Viewer
    • Books
    • Pages
    • Portlets
  • Oracle BPEL Processes
    • Delay Analysis View
    • Metadata View
    • Partner Links View
    • Partner Link Type Role View
    • Partner Link Bindings View
    • Modeled Entities View
    • Topology View
    • Node Hierarchy
  • Oracle ESB
    • Service Details View
    • Service Parent Details View
    • Service Definition View
    • Service Operations View
    • Operation Routing Rules View
  • Oracle WebCenter
    • ADF Task Flows
    • JSF Pages
    • Portlets
    • Monitoring WebCenter Performance
  • Processes
    • Node Hierarchy
    • Persistent Containers
    • Instrumentation
  • Web Services
  • Pageflows
  • Services
    • HTTP
    • EJBs
    • JDBCs
  • WSRP Producers
    • WSRP Summary
    • WSRP Topology
    • Display Portal Desktop
  • Integration
    • Health
    • Performance
    • Channels
    • Subscribers
  • Applications
    • Services
    • Dependencies
    • Deployments
    • Workshop Projects
    • Web Applications
    • Stateless Beans
    • Stateful Beans
    • Entity Beans
    • Message Driven Beans
  • Oracle WebLogic Resources
  • Oracle Resources
  • Custom Metrics
  • Status
  • Service Component Architecture (SCA)
    • Components
• Exploring the Configuration Tab
  • Database Configuration
  • Resource Configuration
  • Service Level Objective Configuration
    • Creating a New SLO
    • Defining SLO Parameters
    • SLO Blackout Configuration
    • Creating and Maintaining SLO Blackouts
    • Propagating Threshold Violation Events
  • Event Integration
  • Custom Metric Configuration
• Exploring the Registration Tab
  • Using RMI Configuration for Managers
  • Adding a New Manager (RMI Configuration)
  • Editing a Previously Configured Manager (RMI Configuration)
  • Removing or Disabling a Previously Configured Manager

23 Exporting Data

• Data Export Modes
  • Export to File
  • Export to Database
  • Aggregation Export to File
• ADP Export Configuration
  • ADP Periodic Export Configuration
  • Manual Execution of Metric Export
  • export.xml File
• Example of Exported Data for WebLogic

24 ADP Methodology

• ADP Methodology Activities
  • Mapping Business SLAs to Performance SLOs
  • Specifying Target Performance Characteristics
  • Improving Performance
    • Characterizing Baseline Performance
    • Identifying Performance Bottlenecks
    • Removing Performance Bottlenecks
    • Setting SLOs on Key Metrics
• Mapping Business SLAs to Performance SLOs
• Characterizing Baseline Performance
• Identifying Performance Bottlenecks
  • Determining System Level Performance
• Setting SLOs on Key Metrics
• Conclusion

25 Troubleshooting Application Dependency and Performance

• Can I Erase the darchive Directory?
• How Do I Undeploy the Agent?

A ADP Configuration Directories and Files

• Configuration Directories
  • Directory Structure
  • Config Directory
  • Deploy Directory
• Acsera.properties File
  • Log Files Management
  • Multi-Domain Monitoring Configuration
  • ADP RMI Port Assignment
  • ADP Aggregation and Data Life Time Configuration
  • Aggregating Incoming Metrics On the Fly
  • Listing Applications to Be Monitored or Excluded From Monitoring
  • Firewall Mitigation (for Internal RMI Ports)
  • SLO Dampening
• UrlMap.properties

B Support Matrix for Application Dependency and Performance

Index