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Sun Server X4-2 Product Notes

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Updated: May 2019
 
 

Resolved Issues

The most up-to-date information about the server is available in the server documentation library at: https://www.oracle.com/goto/x4-2/docs

This section lists and describes issues that have been resolved.

Resolved Issues for Previous Platform Software Releases


Note -  Where applicable, the following resolved issues tables list the resolved issues by the Bug ID number (the identification number assigned by the current Oracle BugDB bug tracking system) and the Change Request number (the identification number assigned by the previous bug tracking system). Either number, the Bug ID number or the CR number, can be used to access the issue in BugDB.

Issues are listed by their BugDB change request (CR) numbers.

When using Oracle ILOM Remote Console with the Oracle Solaris 10 1/13 operating system, the system appears to hang and does not accept keyboard input

BugID: 16353003

Issue:

When using Oracle ILOM Remote Console with the Oracle Solaris 10 1/13 OS, the system appears to hang in the final stages of shutting down. The Remote Console displays the prompt “Press any key to reboot,” but the console does not accept any keyboard input in response to the message. This issue can occur when the Remote Console eeprom variable console is set to text and when entering the following system administration commands:

  • sys-unconfig

  • init 0

  • uadmin 1 0

  • uadmin 1 6

  • uadmin 2 0

  • shutdown -i 0

  • halt

Affected software:

  • Oracle Solaris 10 1/13

  • Platform software releases 1.0, 1.0.1, and 1.1.

Fixed in:

  • Platform software release 1.2


Note -  A fix for this issue is available in patch 150401-12 for Oracle Solaris 10 1/13, and in Oracle Solaris 11.1 (with SRU19.6 or later). To download the Oracle Solaris patch, go to the My Oracle Support web site at https://support.oracle.com.

Unsupported Hardware Device error appears when using the Oracle System Assistant recovery ISO file

BugID: 16590407

Issue:

When using software version 1.0 of the Oracle System Assistant recovery ISO file, the following message appears: UNSUPPORTED HARDWARE DEVICE: CPU family 6 model > 59.

Affected software:

  • Platform software releases 1.0, 1.0.1, and 1.1

Fixed in:

  • Platform software release 1.2

Virtual Ethernet device is reported as “Not Installed” in Microsoft Windows Server

BugID: 15765750, 17971455 (formerly CR 7129124)

Issue:

During a Windows operating system installation, if the you do not install the Oracle Hardware Management Pack, the Device Manager reports that the virtual Ethernet device is not installed.

Affected software:

  • Windows Server 2008 SP2

  • Windows Server 2008 R2 SP1

  • Windows Server 2012

  • Windows Server 2012 R2

  • Platform software releases 1.0, 1.0.1, and 1.1

Fixed in:

  • Platform software release 1.2

When using the InfiniBand PCIe card with Oracle UEK2, if the BIOS options VT-d and SR-IOV are enabled and the kernel boot argument intel_iommu is set to on, low IPoIB throughput results

BugID: 17168826

Issue:

When the BIOS options VT-d and SR-IOV are enabled (the default settings) and the kernel boot argument intel_iommu is set to on, low IP-over-InfiniBand (IPoIB) throughput results when using the Sun Dual Port QDR InfiniBand Host Channel Adapter for PCIExpress Gen 3 PCIe card (7104074) with the Oracle Unbreakable Enterprise Kernel Release 2 (UEK2) for Linux.

Affected hardware and software:

  • Sun Dual Port QDR InfiniBand Host Channel Adapter for PCIExpress Gen 3 PCIe card (7104074)

  • Oracle Unbreakable Enterprise Kernel Release 2 for Linux

  • Platform software releases 1.0, 1.0.1, and 1.1

Fixed in:

  • Platform software release 1.2

Oracle Server Hardware Management Agent does not start successfully on Red Hat Enterprise Linux (RHEL) 6.4

BugID: 16975947

Issue:

Oracle Server Hardware Management Agent (hwmgmtd) does not start successfully on RHEL 6.4 after Oracle Hardware Management Pack is installed. The service does not start normally and the user cannot acquire the correct system information using Oracle Integrated Lights Out Manager (ILOM).

Affected software:

  • Oracle Hardware Management Pack 2.2

  • Red Hat Enterprise Linux (RHEL) 6.4

  • Platform software releases 1.0 and 1.0.1

Fixed in:

  • Oracle Hardware Management Pack 2.2.8

32-GB LRDIMMs are not available for customer order when the server is initially released

Issue:

The 32-GB memory modules (LRDIMMs) are not available for customer order until after the initial release of the server. Only the 8-GB and 16-GB RDIMMs are available for customer order at initial release.

Affected hardware and software:

  • 32-GB LRDIMMs

  • Platform software release 1.0

Fixed in:

  • The 32-GB LRDIMMs are available for order as of platform software release 1.0.1.

StorageTek 8 Gb FC PCIe HBA Dual Port Emulex HBA card is not supported with the Oracle Solaris 11.1 operating systems

Issue:

StorageTek 8 Gb FC PCIe HBA Dual Port Emulex (SG-PCIE2FC-EM8-Z and SG-XPCIE2FC-EM8-N) host bus adapter (HBA) card is not supported with the Oracle Solaris 11.1 operating systems.

Affected hardware and software:

  • StorageTek 8 Gb FC PCIe HBA Dual Port Emulex (SG-PCIE2FC-EM8-Z and SG-XPCIE2FC-EM8-N)

  • Oracle Solaris 11.1

  • Platform software releases 1.0 and 1.0.1

Fixed in:

  • Platform software release 1.1

  • Oracle Solaris 11.1.13.6.0

GRUB boot loader can only boot from the first eight hard drives in a system

BugID: 15788976 (formerly CR 7165568)

Issue:

Some versions of the GRUB boot loader can only boot from the first eight hard drives in a system. It is possible to install the operating system (OS) and boot loader to a drive that is ninth or higher in the list of drives connected to host bus adapters (HBAs) with Option ROMs enabled. However, when the system is rebooted after the OS installation, the GRUB boot loader hangs at the GRUB prompt, and does not execute disk I/O operations to load the OS from the disk drive.

Affected software:

  • Oracle Linux 6.3 and 6.4, using Unified Extensible Firmware Interface (UEFI) mode or Legacy (non-UEFI) BIOS mode

  • Red Hat Enterprise Linux (RHEL) 6.4, using UEFI mode or Legacy BIOS mode

  • SUSE Linux Enterprise Server (SLES) 11 SP2 and SP3, using Legacy BIOS mode

  • Oracle Linux 5.9 using Legacy BIOS mode

  • RHEL 5.9 using Legacy BIOS mode

  • Oracle VM 3.2 using Legacy BIOS mode

  • Platform software releases 1.0, 1.0.1, and 1.1

Fixed in:

  • Platform software release 1.2

Workaround from previous software releases:

Depending on your operating system and your BIOS configuration, choose one of the following solutions.

Solution 1 (Supporting all operating systems and either Legacy BIOS or UEFI BIOS configurations):

Rearrange the disk drives and reinstall the operating system and boot loader to any one of the first eight disk drives in the system. This method might require you to enter the BIOS Setup Utility and disable the Option ROMs of HBAs that are connected to disk drives that are not used for system boot.

For information on entering the BIOS Setup Utility and changing Option ROM settings of HBAs, see instructions for configuring Option ROM Settings in the Oracle X4 Series Servers Administration Guide at https://www.oracle.com/goto/x86admindiag/docs.

BugID: 15788976 (formerly CR 7165568) (Continued)

Workaround 2:

Solution 2 (Supporting Oracle Linux 6.3 and 6.4 and RHEL 6.4 in a Legacy BIOS configuration):

This procedure details the process of updating the GRUB RPM of the OS, and reinstalling GRUB to the MBR of the disk drive from a rescue environment. For more information on updating the GRUB MBR boot code from a rescue environment, see https://access.redhat.com/documentation/en-US/Red_Hat_Enterprise_Linux/6/html/Installation_Guide/ap-rescuemode.html#Rescue_Mode-x86

Before you begin, you need to obtain the Oracle Linux 6.2 or RHEL 6.2 installation media as appropriate.

  1. Boot the system from the Oracle Linux 6.3 or 6.4 or RHEL 6.4 installation boot media.

  2. From the installation prompt, type linux rescue to enter the rescue environment.

  3. Create a directory for the installation media.

    mkdir /mnt/cd

  4. Mount the installation media.

    mount -o ro /dev/sr0 /mnt/cd

    cp /mnt/cd/Packages/grub-0.97-75*rpm /mnt/sysimage

  5. Enter change root environment on the root partition.

    chroot /mnt/sysimage

    yum localupdate /grub-0.97-75*rpm || rpm -Uvh /grub-0.97-75*rpm

  6. Reinstall the GRUB boot loader.

    /sbin/grub-install bootpart

    where bootpart is the boot partition (typically, /dev/sda).

  7. Review the /boot/grub/grub.conf file, as additional entries might be needed for GRUB to control additional operating systems.

  8. Reboot the system.

    > reset /System

BugID: 15788976 (formerly CR 7165568) (Continued)

Workaround 3:

Solution 3 (Supporting Oracle Linux 6.3 and 6.4 and RHEL 6.4 in a UEFI BIOS configuration):

Workaround:

This procedure details the process of updating the grub.efi binary by updating the GRUB RPM to the latest version from a rescue environment. For more information on updating the GRUB RPM from a rescue environment, see https://access.redhat.com/documentation/en-US/Red_Hat_Enterprise_Linux/6/html/Installation_Guide/ap-rescuemode.html#Rescue_Mode-x86.

Before you begin, you need to obtain the Oracle Linux 6.3 or 6.4 or RHEL 6.4 installation media as appropriate.

  1. Boot the system from the Oracle Linux 6.2 or RHEL 6.2 installation boot media as appropriate.

  2. From the UEFI boot loader menu, type linux rescue to enter the rescue environment.

  3. Mount the installation media.

    mount -o ro /dev/sr0 /mnt/cd

    cp /mnt/cd/Packages/grub-0.97-75*rpm /mnt/sysimage

  4. Create a directory for the installation media.

    mkdir /mnt/cd

  5. Enter change root environment on the root partition.

    chroot /mnt/sysimage

    yum localupdate /grub-0.97-75*rpm || rpm -Uvh /grub-0.97-75*rpm

  6. Exit the root environment.

    chroot env

  7. Exit rescue mode.

  8. Reboot the system.

    > reset /System