Bookshelf Home | Contents | Index | PDF |
Application Guide for Oracle Self-Service E-Billing (Business Edition) > Customer Service Representative Use Cases > Searching for an OrganizationCustomer service representatives can use this use case to search for an organization. Table 91 lists and describes the use case functions.
Main Path for Searching For an OrganizationThe following path describes this use case:
Alternate Paths for Searching For an OrganizationAlternate paths can occur in this use case. The User Clears Search Fields and Can Search AgainAfter a search the user can clear the search fields and perform another search. No Matching Accounts are Found for the Given CriteriaOracle Self-Service E-Billing displays a message stating that there are no matching results. The User Selects View ProfileOracle Self-Service E-Billing displays Organization Detail screen. The User Selects View Administrator DetailsOracle Self-Service E-Billing displays the View Assigned Administrators page. |
Application Guide for Oracle Self-Service E-Billing (Business Edition) | Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |