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Application Guide for Oracle Self-Service E-Billing (Consumer Edition) > Analytic Reporting Use Cases >

Viewing the Account Billing Overview Report

A user can view an overview of all billing accounts associated with the user.

Table 23 lists and describes the Viewing the Account Billing Overview Report use case functions.

Table 23. Viewing the Account Billing Overview Report
Function
Description

Name

Viewing the Account Billing Overview Report

Description

The user views an overview of billing accounts that he or she is associated with for the current month.

Feature Area

Analytic Reports

Primary User

Consumer user, CSR hosting administrator

Prerequisites
  • The user has been successfully enrolled and authenticated.
  • The B2C user has been linked to two or more accounts.

Trigger

The user clicks the Analytics Tab, Billing Reports, Account Billing Overview.

Chart

Bar Chart (Default):

  • X-axis: Reporting Period
  • Y-axis: Dollars

Standard Features
  • Printer-Friendly view
  • Download CSV, PDF, or XML

Report Content

Header:

  • Report Details
  • Number of Items

Columns:

  • Account Number (Sort Ascending, Hyperlink to Service Billing Overview for selected account)
  • Number of Contracts
  • Monthly Charges
  • Usage Charges
  • Credits
  • Other Charges
  • Taxes
  • Total (Hyperlink to Statement Billing Overview for selected account number in row,
  • T (Hyperlink to Account Billing Trend for selected account number in row)

Footer (Total Row):

  • Total - Literal
  • Monthly Charges
  • Usage Charges
  • Credits
  • Other Charges
  • Taxes

Configuration Points
  • Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:
    • CSV. The maximum number of output lines.
    • PDF. A percentage of the CSV threshold value (default is 10%).
    • XML. A percentage of the CSV threshold value (default is 20%).

      For example, if the CSV report threshold is set to 3,000 result set lines, then a PDF threshold value set at 10% must process in batch mode when it has 300 or more result set lines.

  • All report detail columns are sortable.

Business Rules

None

Functions

The user can customize or submit a batch request for this report.

Main Path for Viewing the Account Billing Overview Report

The main path to view the Account Billing Overview report is as follows:

The user selects the Account Billing Overview report from the List of Billing Reports.

Oracle Self-Service E-Billing determines the query parameters and displays the report.

Alternate Paths for Viewing the Account Billing Overview Report

Alternate paths can occur in this use case.

The user clicks an active link

Oracle Self-Service E-Billing displays the List of Standard Reports.

The user clicks an active page tab for the active report, custom, or batch reports

Oracle Self-Service E-Billing displays the selected page.

The user clicks the Download action

Oracle Self-Service E-Billing downloads the report.

The user clicks the Printer-Friendly action

Oracle Self-Service E-Billing invokes Printer-Friendly use case.

The user changes reporting period

Oracle Self-Service E-Billing displays the report for the new period.

The user selects a different report

Oracle Self-Service E-Billing displays the selected report.

Exceptions for Viewing the Account Billing Overview

Exceptions can occur with this use case.

The user encounters a server system error

Oracle Self-Service E-Billing invokes the Error Message use case.

    
Application Guide for Oracle Self-Service E-Billing (Consumer Edition) Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices.