Application Guide for Oracle Self-Service E-Billing (Consumer Edition) > Utility Application Use Cases > Analytics >

Viewing the List of Standard Billing Reports


This Utility application use case lets users view and access a list of standard billing reports in this use case. Table 66 lists and describes the functions.

Table 66. Viewing the List of Standard Billing Reports
Function
Description

Name

Viewing the List of Standard Billing Reports

Feature Area

Analytic Reports

Description

Displays a list of analytic reports that are available to the user.

Primary User

Consumer user, CSR hosting administrator

Triggers

  • The user clicks the Analytics tab.
  • The user clicks the Billing Reports option within the Analytics section.

Active Hyperlinks (Breadcrumbs)

  • Analytics. Redisplays the List of Standard Reports page.
  • Billing Reports. Redisplays the List of Standard Reports page.

Page Content - Standard Reports Page

Standard Reports Page

Active links for the following reports:

  • Account Usage Summary
  • Service Trends
  • Compare by Zip Code

Main Path

The main path to view the list of standard billing reports is as follows:

The user clicks the Analytics tab.

Oracle Self-Service E-Billing displays the list of standard billing reports.

Alternate Paths

The user clicks the Account Usage Summary active link.

Oracle Self-Service E-Billing displays the Account Usage Summary report.

The user clicks the Service Trends active link.

Oracle Self-Service E-Billing displays the Service Trends report.

The user clicks the Compare by Zip Code active link.

Oracle Self-Service E-Billing displays the Compare by Zip Code report.

Exceptions

Oracle Self-Service E-Billing invokes the Error Message use case.

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